1,617,044 questions

Sort by: Created
1 answer One of the answers was accepted by the question author.

I have a new laptop and downloaded the new outlook email and now I am not receiving emails. I also can't send emails. ??

As mentioned above, not receiving emails or sending emails. I have the same network and internet, same email address as my previous laptop. Would the same email address be the problem?? Thanks for any advise.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T17:55:19.1266667+00:00
Robert Hauca 0 Reputation points
accepted 2026-10-17T20:35:39.6533333+00:00
Robert Hauca 0 Reputation points
2 answers

Billed by Microsoft monthly

I think I may have established a Microsoft 365 account in 2019 for a business that is now closed. I can no longer access the account, and I want to cancel any remaining subscriptions and a continuing recurring charge associated with it. Please help me…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-17T17:52:09.7633333+00:00
Brian McDonald 0 Reputation points
answered 2026-10-17T18:10:01.76+00:00
BabybooHN 3,465 Reputation points Independent Advisor
2 answers

HOW TO FIX ALL INCOMING EMAILS GOING TO JUNK

I HAVE INDICATED THAT IT IS NOT JUNK AND INDIVIDUALLY TRANSFER TO INBOX. I CHECK IF IN CONTACT BUT FUTURE MAIL STILL END UP IN JUNK.

Outlook | Web | Outlook.com | Email
asked 2026-10-17T17:48:26.8533333+00:00
Laroma Dukes 0 Reputation points
answered 2026-10-17T17:49:54.05+00:00
Sk Mastanbi 0 Reputation points
2 answers

Issues registering for AI-103 exam

Dear Support Team, I’m a resident (and tax resident) of Ukraine and therefore, when registering to exams I specify the country as Ukraine and my Ukrainian address. Currently, I’m travelling and physically I’m not in Ukraine. I was trying to submit…

Community Center | Not monitored
asked 2026-10-17T17:48:03.3066667+00:00
Andrii Veremii 0 Reputation points
answered 2026-10-17T18:07:22.78+00:00
simo-k 97,470 Reputation points Volunteer Moderator
0 answers

can't join multiplayer server with bedrock edition

I could play on bedrock edition on the server play.minefort.com but now it doesen't let me join it and it happenes to the other server I play too , minehut server , but on minekeep I can join and on those 2 servers I keep getting a error…

Windows for home | Other | Gaming
asked 2026-10-17T17:46:39.71+00:00
dergondergon 6 0 Reputation points
edited the question 2026-10-17T17:49:05.48+00:00
dergondergon 6 0 Reputation points
2 answers

I can't install Roblox I'm wondering why it was working last week*

well I was trying to download Roblox on my computer because I be bored at home and I can't get it downloaded and I'm wondering why

Windows for home | Windows 10 | Gaming
asked 2026-10-17T17:45:10.15+00:00
Azari Pierce 0 Reputation points
answered 2026-10-17T17:47:20.1033333+00:00
Dio Xavier 297.7K Reputation points Volunteer Moderator
0 answers

Pin reset won't work and AI Support doesn't help

I'm completely logged out of my windows, because I forgot the pin. I can't reset, I can't troubleshoot, I can't do anything at all. Even the option don't appear to help. As for the Support Assistant I can't even talk to it because it results to an like…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-17T17:44:21.16+00:00
Gonçalo Reis 0 Reputation points
2 answers

how to enable preview in documents

in documents when i want to see the preview of the file i get error message how can i fix it?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-10-17T17:43:04.5166667+00:00
Dr. Lana kotlin 0 Reputation points
answered 2026-10-17T18:17:14.56+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
2 answers

Subject: Urgent: Duplicate Billing for Uncancelable Microsoft 365 Business Subscription

Hello, I am requesting immediate assistance regarding a Microsoft 365 Business subscription that I have been trying to cancel for several months. Despite repeated attempts, I am still being billed — and as of today, I have now been billed twice for the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-17T17:42:17.5533333+00:00
Dave Reynolds 0 Reputation points
edited the question 2026-10-17T19:02:31.96+00:00
Jack-Bu 6,965 Reputation points Microsoft External Staff Moderator
1 answer

cannot remove payment method in Edge password manager; I have removed it and added a new payment methof in my accout

cannot remove payment method in edge; I did go to my account, removed it there and added a new payment method with no problems

Microsoft Edge | Other | Windows 11
asked 2026-10-17T17:40:00.91+00:00
alan murdell 0 Reputation points
answered 2026-10-17T17:40:47.2933333+00:00

AI answer

2 answers

My Microsoft Word No Longer Opens My Documents...

My MS Word recently started NOT reading or allowing me to open up my documents. Each and every time and each document I try to open gives this message:

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-17T17:36:30.54+00:00
Al Wallace 0 Reputation points
answered 2026-10-17T18:17:59.4833333+00:00
Stefan Blom 354.6K Reputation points MVP Volunteer Moderator
1 answer

my microsoft account has been hacked since last year i have all the proof and payments in the world

i have all the proof my account was hacked and i have proof that i won the account but the account restore forum i cant seem to pass it because i didnt play on xbox and all my payment methods i paid with paypal so i need some real support here

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T17:31:08.9533333+00:00
george jadon 0 Reputation points
answered 2026-10-18T02:47:39.2966667+00:00
Chloe-V 14,125 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix this

How do i get out of the aptio setup utility screen on my stgaubron desktop computer that i was only able to use a little

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-17T17:26:36.17+00:00
Jeremiah Anderson 0 Reputation points
answered 2026-10-17T17:59:14.06+00:00
Ivan B 125.3K Reputation points Independent Advisor
2 answers

Microsoft adminstrator account change

i just brought a new laptop and as the new user my brother logged in to my account , so that his account got registered for microsoft 365 basic subscription , i want that subsription to be shifted to my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-17T17:25:50.32+00:00
Venkat Sadvik 0 Reputation points
answered 2026-10-17T17:59:35.6733333+00:00
EmilyS726 273.7K Reputation points Independent Advisor
2 answers

How to fix scaling issue on my PC

When I restarted my computer everything got resized so it was tiny and when I go in and rescale everything to look normal, but then other things become huge and unuseable such as word. It changes back to tiny everytime I restart my computer. All of my…

Windows for home | Windows 11 | Display and graphics
asked 2026-10-17T17:20:44.28+00:00
Roxanne M 0 Reputation points
answered 2026-10-17T18:03:08.1366667+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
0 answers

Two step security verification didn't work, now i'm locked out of my account

Long story, i'll try to keep it brief. I tried to login to curseforge to play minecraft, that required me to login, thing is I didn't remember my pass so I had to submit a request, but two step verification was on, first email was a go, second one was a…

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T17:19:31.5866667+00:00
Sabertoothtigerz 0 Reputation points
2 answers

Career And Course choose confusion

what type of course and subject i need to choose which has compatible with todays AI based Career era?/ i am confused to choose This question is related to the following Learning Module

Community Center | Not monitored
asked 2026-10-17T17:18:28.1633333+00:00
Sataddru Mukherjee 0 Reputation points
edited the question 2026-10-17T20:39:51.42+00:00
JuliaMarvin 23,285 Reputation points Volunteer Moderator
2 answers

speak with an agent

switch from premium to family plan now. I have premium and I have a family plan product code

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-17T17:17:33.1566667+00:00
Dan Lukaczer 0 Reputation points
answered 2026-10-17T18:09:19.2033333+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
2 answers

Hotmail account recovery unsuccessful — no access to recovery phone number

Hello, Someone helped me create my personal Hotmail account around 2015 and registered his own phone number as the recovery number. I can no longer contact him or access that number to receive verification codes. The password I remember is not accepted,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T17:12:27.9466667+00:00
mehrdad daghayeghi 0 Reputation points
answered 2026-10-17T17:56:27.64+00:00
Virginia M 42,465 Reputation points Independent Advisor
2 answers

Connecting my printer to my computer Dell - BrotherHL-L2045W

Connecting my printer to my computer Dell - BrotherHL-L2045W?

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-17T17:02:05.2333333+00:00
Robert Newton 0 Reputation points
answered 2026-10-17T17:36:10.4133333+00:00
EmilyS726 273.7K Reputation points Independent Advisor