Other features or issues related to Microsoft Partner Center
Need help putting Xbox into dev mode
Microsoft has to have one of the worst support systems ever. It has taken me about 4 hours to finally find somewhere I could hopefully speak with a real representative and not an AI chatbot. I've been having trouble trying to put my Xbox console into…
Microsoft Partner Center | Other
How to fix robux purchase error on xbox store
I redeemed 5$ from rewards & it went to my account balance & was told that the only way to buy robux using that balance is through xbox so i tried on the xbox store but when i press buy it says Contact us at Microsoft support We’re having…
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Urgent Request to Cancel Azure Subscription and Refund Unauthorized Charges
Dear Microsoft Azure Billing Support Team, I am writing to express my concern regarding the repeated charges to my Azure account over the past several months, which I was not aware of. I had already requested the cancellation of my subscription, but I…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Computer randomly shuts off, including while idle without BSOD
Over the last few months, my computer has been randomly shutting off without a BSOD or any error information. The Event Viewer has been showing a Kernel-Power 41 Error type, but has no information (BugcheckCode 0 and 0 in the rest of the fields). After…
Windows for home | Windows 11 | Performance and system failures
Hotmail account blocked from sending (550 5.7.520 AS(4810)) and support replies bounce
My Hotmail account, [PII removed]@hotmail.ca, is blocked from sending email. Every message I send, to every recipient I've tried, bounces with: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) It started on October 10,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How to raise support cases for an on-premises license in China?
The hotline only handles activation cases and does not provide technical support. And cannot submit a support request through the Engagement Center because it requires an active support plan.
Windows for business | Windows Server | User experience | Remote desktop services and terminal services
Copilot Windows is not working with my business acount
Version recommandée Objet : Carnets Copilot absents de l’application Windows après la mise à jour Bonjour, Depuis la mise à jour de l’application Microsoft Copilot sur mon ordinateur Windows 11 le 13 octobre 2026, mes Carnets Copilot ne sont plus…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
Confirmation of Windows 11 Pro OEM License After Motherboard Replacement
Dear Microsoft Licensing Support, I would like to request clarification regarding the licensing policy for a Windows 11 Pro OEM license. We have a desktop computer (HP Pro Tower 280 G9) that was activated using a separately purchased Windows 11 Pro OEM…
Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
XBox Live on Windows 11 PC
Prior to the latest windows update I could play games on XBox Live with no problem. After the update I am unable to sign in using my MS Account, which is how I signed in here, and log on to my pc.
Windows for home | Windows 11 | Gaming
Portal not working
I am trying android device enrollment using Microsoft Intune Company Portal. Unable to setup work profile. I went into settings -> security -> installation sources -> and allowed company portal access. I also went into settings -> security…
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
MTR camera/screen share issues in ver. 5.7.112.0
Microsoft Teams Rooms 5.7.112.0 causes black camera video and black content sharing on Lenovo ThinkSmart Hub (Windows 11 25H2 / 11H1 image). Symptoms: Camera works in Windows Camera app Camera preview works in MTR Live meeting camera becomes black …
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
Clarification Required – Incorrect Error Message When Recalling Emails Sent to External Recipients
The user is expiencing inappropriate message recall. Currently, the tenant has restrict users from recalling messages older than 15 minutes. However, when users tried to recall messages to external recipients, the system responded the same error message…
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Need to cancel an account I no longer have access to
How do I cancel a subscription I was charged on but no longer use or have access to the non-Microsoft account? The account was tied into my old GoDaddy.com account. Microsoft was one of their add-on subscriptions.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Não consigo acessar o Microsoft Azure ou ENTRA
Toda vez que tento acessar minha conta na Azure recebo a mensagem: "You are required to register an authentication method to continue but none have been enabled for this account. Contact your admin for help" Isso começou depois que baixei o…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I can't get a refund.
My little sister purchased a game on my card without my knowledge and luckily I noticed before the 2 week limit was up and I refunded the game and explained them the details. They denied my refund saying I don't meet the requirements, which I did meet…
Windows for home | Other | Gaming
you are still showing my old email address on my account ie. [PII removed]@southernphone.com.au Please remove it
you are still showing my old email address n my account. ie. [PII removed] at southernphone.com.au I have not been with them for over a year and as I have a new laptop this old address is preventing me from getting into microsoft. Please remove it as…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
HTTP 502 errors in NGINX reverse proxy when processing large Microsoft Entra ID SSO headers
We are experiencing intermittent HTTP 502 errors on our NGINX reverse proxy when users authenticate through Microsoft Entra ID Single Sign-On. During the authentication process, the authorization headers and identity claims returned by Microsoft Entra ID…
Windows for business | Windows 365 Business
Pin To Start Options Listings Box Not Showing Up From The Settings After About was Pressed?
All the possible options given by you had sadly not worked at all,I explored all Windows 11 versions one by one, after Windows 11 21.996.1, and they all show these issues as well.I explored all the settings in Regedit? and Gpedit's settings as shown from…
Windows for home | Windows 11 | Settings
Lost backup on Microsoft Authenticator
Hi everyone, I have been using Microsoft Authenticator for a long time, and most of my 2FA codes from various platforms were backed up to it (cloud backup was turned on). A few days ago, I reset my phone. When I tried to use "Begin recovery" in…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
I cannot get into my windows user after multiple attempts to reset the password
Hi, my windows was showing a duplicate user, so I attempted to turn off auto login to fix this. However, I did not have the password for my Microsoft account saved anywhere I could access it without being logged in on my computer. As such, I attempted to…