Confirmation of Windows 11 Pro OEM License After Motherboard Replacement

Dear Nguyen Thi Le,

Under Microsoft’s System Builder Licensing rules, the existing Windows 11 Pro OEM license remains valid after the motherboard replacement, provided that specific conditions are met:

Defect/Repair Purpose: The motherboard replacement is being performed specifically to repair a hardware failure, not as an upgrade.

Manufacturer-Approved Replacement: The replacement motherboard is the same make/model (or an equivalent replacement approved by HP under warranty or repair policy).

Re-activation Steps

If Repaired by HP or an Authorized Service Center:

If the repair is conducted by HP or an authorized technician, they will typically inject a new digital product key into the replacement motherboard’s BIOS/firmware.

• If Repaired In-House or Out-of-Warranty: If the replacement board does not automatically activate Windows, you can reactivate it using the original product key:
  1. Go to Settings > System > Activation.
  2. Select Change product key and enter the original 25-digit OEM product key.
  3. If automatic activation fails due to a hardware hash mismatch, select Troubleshoot and choose "I changed hardware on this device recently" (signing in with the Microsoft account associated with the device if prompted).
  Microsoft Licensing Support Contact: If activation is still blocked, you can contact Microsoft Support with proof of purchase for the original license and the repair/service invoice for the replacement motherboard. Support agents can manually clear the activation block for repair scenarios.Dear Nguyen Thi Le, Under Microsoft’s System Builder Licensing rules, the existing Windows 11 Pro OEM license remains valid after the motherboard replacement, provided that specific conditions are met: Defect/Repair Purpose: The motherboard replacement is being performed specifically to repair a hardware failure, not as an upgrade.

    __Manufacturer-Approved Replacement:__ The replacement motherboard is the same make/model (or an equivalent replacement approved by HP under warranty or repair policy).
  
    ### Re-activation Steps
  
       __If Repaired by HP or an Authorized Service Center:__
  
       If the repair is conducted by HP or an authorized technician, they will typically inject a new digital product key into the replacement motherboard’s BIOS/firmware.
  
          __If Repaired In-House or Out-of-Warranty:__
  
          If the replacement board does not automatically activate Windows, you can reactivate it using the original product key:   
  
                Go to __Settings > System > Activation__.   
  
                      Select __Change product key__ and enter the original 25-digit OEM product key.
  
                            If automatic activation fails due to a hardware hash mismatch, select __Troubleshoot__ and choose __"I changed hardware on this device recently"__ (signing in with the Microsoft account associated with the device if prompted).   
  
                               __Microsoft Licensing Support Contact:__
  
                               If activation is still blocked, you can contact Microsoft Support with proof of purchase for the original license and the repair/service invoice for the replacement motherboard. Support agents can manually clear the activation block for repair scenarios.