5,394 questions
4 answers
Windows 11 Home Activation Error Code: 0xC004F211
Changed a desktop computer recently - I signed out of everything on my old pc, removed that device from my Microsoft account before setting up and signing into my Microsoft account on my new pc. Windows isn't activated - Activate Now Clicking on…
Windows for home | Windows 11 | Licensing and activation
asked
2026-10-09T18:03:29.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jonathan Ang
0
Reputation points
answered
2026-10-10T14:35:03.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
112.4K
Reputation points
Independent Advisor
1 answer
how to fix signin issue. AADSTS501209: JWT signature is invalid [Reason - The key used is expired
how to fix signin issue. AADSTS501209: JWT signature is invalid [Reason - The key used is expired. I have an active Office 365 account which is current.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,287 questions
asked
2026-10-05T14:59:52.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Brenda Knight
0
Reputation points
commented
2026-10-10T14:34:42.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,545
Reputation points
Independent Advisor
1 answer
How to Re-Install HID Compliant TouchPad
My touchpad from my laptop randomly stopped working. I tried reinstalling it but in the process i ended up uninstalling it. It does not show up in the hidden devices too.
Windows for home | Windows 11 | Devices and drivers
24,620 questions
asked
2026-10-10T13:54:54.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 10%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Peter Graysin
0
Reputation points
commented
2026-10-10T14:31:56.22+00:00
EmilyS726
271.7K
Reputation points
Independent Advisor
1 answer
My Microsoft account got got hacked
Hi so my microsoft acc got hacked and almost all my details got changed my origional email was [Moderator Note: Personal Info Removed]@gmail.com and now its something else
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,075 questions
asked
2026-10-05T15:20:18.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
prashant baghel
0
Reputation points
edited a comment
2026-10-10T14:29:40.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 54%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vslezinger
0
Reputation points
3 answers
find passkey
I scanned the QR you gave me on my computer. Can't find passkey
Windows for home | Windows 11 | Accounts, profiles, and login
10,255 questions
asked
2026-09-06T19:43:45.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 5%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Debbie Redleaf
0
Reputation points
commented
2026-10-10T14:29:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
Modify macro to override if run twice and thrice
I run the following macro, all the sheets duplicated and hyperlinked it is working perfect. BUT if in case if I run this macro again and if all the sheets are already present becuase of 1st run then it should override the existing duplicated sheets…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,004 questions
asked
2026-10-05T14:31:23.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chaturvedi, Santosh
610
Reputation points
commented
2026-10-10T14:28:47.3066667+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
Managing photo files in OneDrive - the 'Settings' option isn't anything like what instructions say to do
I don't get into OneDrive too often, but I've found THOUSANDS of duplicate and triplicate files in my 'Photos' folder. Various 'Help' topics indicate I should log into OneDrive, navigate to 'Settings' and 'File Management' (or similar) and manage them…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,256 questions
asked
2026-10-05T13:00:08.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark Walker
5
Reputation points
commented
2026-10-10T14:28:27.22+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
Show email date, not "Yesterday" Outlook for Mac
I want to see the date of the email in my inbox, not the word "Yesterday". I can't believe how frustrating this is.
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,684 questions
asked
2025-11-20T15:00:07.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 31%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mark L
0
Reputation points
commented
2026-10-10T14:27:56.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brett Bowers
0
Reputation points
2 answers
I cant check in using vpn
I cant check in microsoft rewards using vpn. Since when i go without vpn it is not available so i turned on vpn and still maybe because of my country or so and this only happens on the phone so i cant check in. I dont know what to do.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 63%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Fresh install windows 11 26h2 - unable to login with microsoft account
FRESH - clean install from media creation tool windows 11 26h2 just today. Network plugged in. during setup sign in with your microsoft account prompt and adding my username and password I get - unable to log you in account locked?? re-installed 3…
Windows for home | Windows 11 | Accounts, profiles, and login
10,255 questions
asked
2026-10-03T16:39:55.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jim Carter
0
Reputation points
commented
2026-10-10T14:26:54.37+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
3 answers
Word 2007 start up problem
When I click on my MS Word 2007 program to open it, it starts trying to re-install the program. I have to cancel the install and then it will open up the program after a long period. This happens everytime I try to open the program. Is there a fix or…
Windows for home | Windows 10 | Performance and system failures
42,884 questions
asked
2026-10-03T11:10:26.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 33%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
DALE PITTMAN
0
Reputation points
commented
2026-10-10T14:26:40.05+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
How do i change the age verification from South Korean to Philippines
Hello, I am trying to login to my Xbox account, even though I successfully login whenever I try to play Minecraft, It forces me to go to a 3rd party South Korean mobile age verification. How do i fix this?
Windows for home | Windows 10 | Gaming
10,466 questions
asked
2026-10-03T10:11:12.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
indo minussteve
0
Reputation points
commented
2026-10-10T14:26:25.7233333+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
Am not able to see my previously stored excel sheets
Am not able to see my previously stored excel sheets . I had created my microsoft account but now am not able to see my documents . pls get back to me <moderator: PII removed>@gmail.com Phone no: <moderator: PII removed>
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,369 questions
asked
2026-10-03T08:13:36.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
manish vyas
0
Reputation points
commented
2026-10-10T14:26:00.1233333+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
I have been trying for months to redeem a $10 gift card but mobile verification is down?
As i said in the header its been months that I've had 11,000 points and every time I try to redeem the card it wants me to use the Bing app and then says use 6-digit verification code to verify order but absolutely will not give me any kind of code…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 94%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
3 answers
Product Key was one time use but I returned my computer and need to reinstall on new computer
I purchased a Mac book and one time subscription to Microsoft Office and installed it on my Mac book. I retuned Mac book and before doing do I uninstalled office as requested. Once I purchased another new computer and tried to reinstall Office, it is…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,381 questions
asked
2026-10-02T19:33:34.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Aaron Turner
0
Reputation points
commented
2026-10-10T14:25:47.2766667+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
Locked in "Something didn't go as planned" error during restart
Laptop with Windows 11 crashed and restarted unexpectedly. It's now been showing a black screen with "Something didn't go as planned. Retrying a few things. Please keep your computer on." for an hour and a half. I've seen people say to press…
Windows for home | Windows 11 | Performance and system failures
32,587 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 31%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
2 answers
How to send an email
I am trying to send an email applying for a course to improve my life and health, and I managed to send the email via another email provider, but outlook seems to be reporting my request to improve my life as “spam” and is refusing to allow me to do so…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,075 questions
asked
2026-10-06T07:39:09.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 72%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tomas Rhys Andrews
0
Reputation points
edited the question
2026-10-10T14:23:34.93+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
2 answers
two accounts need to delete one
accidently subscribed to two accounts. One email no longer in use and other is correct one. How do I delete subscribed account without password or use of this email address? Being charged 129.99 for each subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,369 questions
asked
2026-10-09T19:59:47.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 85%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFU%3C/text%3E%3C/svg%3E)
First United Methodist Church
0
Reputation points
answered
2026-10-10T14:23:02.4933333+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
Outlook won't import gmail
I'm trying to troubleshoot why Outlook won't import my gmail account any more. I'm trying to follow these instructions: Reset the stored Gmail OAuth credentials in Windows. Close Outlook. Open Credential Manager from the Start menu. Select Windows…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,844 questions
asked
2026-10-10T14:22:32.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mathilda Navias
0
Reputation points
answered
2026-10-10T14:23:01.9033333+00:00
AI answer
1 answer
App Service Linux: Kudu /api/command remains pending after restart while health and VFS reads succeed
We are qualifying a closed prelaunch App Service Linux application. A small, authorized read-only Python command runs through the authenticated Kudu /api/command endpoint and writes a digest-bound result file outside the application's publication…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,082 questions
asked
2026-10-10T14:15:54.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Anas Omar Ibrahim
0
Reputation points
answered
2026-10-10T14:17:35.0266667+00:00
AI answer