Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
2 answers
Not receiving emails
Why are some of my emails not reaching me? I have an account that sends me an email to login and it is sending them but I am not getting them. My office manager is emailing me and I am not receiving them either. Not in junk folder - not anywhere!
Outlook | Web | Outlook.com | Email
asked
2026-11-07T03:52:50.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Roni Elsberry
0
Reputation points
commented
2026-11-08T01:57:20.7466667+00:00
Hornblower409
18,830
Reputation points
1 answer
Tài khoản bị tấn công
Hello Support Team, My Microsoft Account was hacker. The attacker changed my primary alias to ******@wrotegalu.live and deleted my original email ******@gmail.com from the account. Now it says my account does not exist. I am the legitimate owner of this…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,628 questions
asked
2026-11-08T01:18:13.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tuyết Lê
0
Reputation points
edited the question
2026-11-08T01:54:28.33+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
1 answer
couldn't confirm that your message was sent from a trusted location
Trying to send an email but I keep getting it bounced back saying there is an SPF validation error
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
asked
2026-11-07T07:44:00.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Samantha Evans
0
Reputation points
answered
2026-11-08T01:52:54.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 99%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bhuvaneshwari D
0
Reputation points
1 answer
Why has Microsoft forced a change on typeface in Outlook for desktop?
In my case the problem is in the Classic Outlook Contacts/address book. My custom default font Verdana 10 pt has been changed to Aptos 12 pt for existing contacts, something I noticed when recently installing M365 on my new Windows 11 computer, having…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
asked
2026-11-04T16:01:45.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 19%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dori A Schmetterling
0
Reputation points
commented
2026-11-08T01:50:13.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
how to fix the Blocked email save issue in Outlook Junk setting?
I'm all of a sudden getting huge numbers of Junk email. I googled it and the suggestion was to add domains to the Blocked sender tab in Junk email settings. When I edit anything on that tab and hit Save an error comes up saying it couldnt save and I…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
2 answers
Emails visible but not opening on Laptop
I can access the Hotmail Link and see my emails but they are not opening
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
asked
2026-11-04T15:39:37.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Terri Larcombe
0
Reputation points
commented
2026-11-08T01:47:46.6266667+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot Add Email On iPhone 18 - MS Support Does Not Call Me Back
I recently upgraded my iPhone to 18. I have tried to go through settings, tried through mail app and outlook app. It gives errors, I have spent hours chatting with AI bots and have schedule 2 support calls and no one calls me back within the time…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,123 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 48%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
2 answers
Licensing Clarification Request — Windows 11 Enterprise Evaluation in a Temporary Virtual Machine
Hello. I need written licensing clarification about using the Windows 11 Enterprise Evaluation ISO I downloaded from the official Microsoft Evaluation Center. I am an independent developer using Windows 11 Home and Oracle VirtualBox. I plan to use a…
Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked
2026-10-27T02:33:17.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vic D
0
Reputation points
commented
2026-11-08T01:45:54.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Steve FLOUNDERS
0
Reputation points
2 answers
Spam in junk mail
Hello! I am having 25+ emails hitting my junk mail folder each day and need to know what settings to increase to stop getting so many emails. Also, some of my normal every day emails are going there.
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-11-04T16:40:52.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 32%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Barbara Olson
0
Reputation points
edited a comment
2026-11-08T01:44:09.0133333+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
2 answers
Profile password
I just recently changed my password in my profile but when I try to sign in it says incorrect password
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,628 questions
asked
2026-11-07T15:10:35.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Betty Rogers
0
Reputation points
edited an answer
2026-11-08T01:43:31.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,385
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Download apps from Google Play Store to Windows PC
How to download apps from Google Play Store to HP OmniBook X Laptop that are not available from Microsoft Store?
Windows for home | Windows 11 | Apps
2,476 questions
asked
2026-11-07T22:49:20.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET6%3C/text%3E%3C/svg%3E)
TWilliams-6684
0
Reputation points
accepted
2026-11-08T01:43:10.1866667+00:00
TWilliams-6684
0
Reputation points
1 answer
I WANT MY OLD COPILOT BACK
lots of people want their old copilot back... please give us a fix to get it back the new one is awfull.... if you can not fix it back guess we will not use the new one ... why would you change something that worked for everyone and the new one doesn't…
Microsoft Copilot | Other
2,396 questions
asked
2026-11-04T03:01:11.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Judy Johnson
55
Reputation points
edited a comment
2026-11-08T01:39:57.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 0%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ねこ
0
Reputation points
2 answers
Hotmail account recovery if you have two-way factor but email is hacked
Our email was hacked and they changed the recovery e-mail and password before we could see the notifications. When we try and fill our recovery email request form it says it will ignore it because we have a two-step verification set up on the account.…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
My subscription was due from renewal but not paid in. I am getting messages to still renew. Pleas ask a human to help me.
My Microsoft 365 Subscription was due for renewal on 1 November 2026. I got messages from you saying it has been renewed. I ams still getting messages that you need to renew to continue my subscription. I have the correct Account and money to pay it, but…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,727 questions
asked
2026-11-08T00:45:58.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 80%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jeffrey Green
0
Reputation points
answered
2026-11-08T01:37:01.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
profile picture not updating
I have a personal Hotmail account. I changed my profile photograph multiple times.. My Microsoft account profile and Outlook both display my new photograph correctly, but people receiving my emails are still seeing my old photograph. This is particularly…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
asked
2026-11-04T18:40:07.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 7.000000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tameera Richardson
0
Reputation points
commented
2026-11-08T01:36:44.7333333+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
New Outlook Only Showing Past Month Emails in the Inbox
Hello, I am using the new Outlook, and only the past month is showing in the inbox. I have no filters on my mail. Online, all emails show. I have a mac. Advice?
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,713 questions
asked
2026-11-04T19:38:04.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Emily Vogt
0
Reputation points
commented
2026-11-08T01:35:42.6866667+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
I get an error message when i am trying to relink my hotmail email account which the system unlinked in a spurious manner
I get an error message when i am trying to relink my hotmail email account which the system unlinked in a spurious manner
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,628 questions
asked
2026-11-04T20:01:34.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 16%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Neil Munro
0
Reputation points
commented
2026-11-08T01:35:19.2933333+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft 365 Outlook Classic
Years ago, I added several folder under my outlook. Since then I have save emails from those folder to my desktop folder. I have tried to delete the folders from the side bar of my outlook account, will no results. I right click on the folder, click on…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,570 questions
asked
2026-11-04T20:08:01.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 60%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Betty Hollis
0
Reputation points
commented
2026-11-08T01:34:46.89+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix the the Free Spotify Premium for 4 Months code not working, i even tried the confirmation code and it still didnt work, i have earned this from the official Microsoft Rewards and you guys even sent me an email- however, the codes didn't work.
I have redeemed free spotify premium for 4 months and got an email saying free spotify premium- on us from microsoft from your rewards program. However, your codes and details that you have sent me to redeem the free spotify premium are invalid. Please…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
asked
2026-11-04T21:02:34.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 74%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rayyan Kamran
5
Reputation points
commented
2026-11-08T01:33:56.1566667+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
0 answers
Account recovery
How to recover my Xbox account after around 3 years of inactivity, I lost the password and email, but I have locations, card information, and the account on my Xbox I just not signed into it. I can give all information just not the email and pin…
Windows for home | Other | Gaming
4,524 questions
asked
2026-11-08T01:33:07.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 45%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
rickford hicks
0
Reputation points