Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,720 questions
2 answers
I wish to change my Microsoft 365 account country? How do I do that?
I wish to change my MS 365 subscription account country. How do I do that?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-07T07:20:58.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SUNIL
0
Reputation points
answered
2026-11-07T08:23:52.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,385
Reputation points
Independent Advisor
1 answer
cant open microsoft apps showing error
cant open microsoft apps showing error all apps not work at all how can be repair or install again
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,098 questions
asked
2026-11-07T07:12:20.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 91%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anshika Mishra
0
Reputation points
answered
2026-11-07T07:44:30.0166667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
where can send complain about Exam certificate.
Where can send complain about Exam certificate. I rely need assistance
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,758 questions
asked
2026-11-07T07:07:51.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ronald khosa
0
Reputation points
answered
2026-11-07T18:33:03.74+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
change address
I have changed my email address and so you would not be able to contact on my old email address although I went onto Microsoft 365 and manage and was able to advise it the new address there I just dont know what to do
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,742 questions
asked
2026-11-07T06:59:07.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Margaret Johnson
0
Reputation points
answered
2026-11-07T13:09:43.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Overcharge on MS365 Subscription
I work for a company that gets a discount on MS365 Family Classic subscription. I received an email on 22Sep2026 advising the amount to be charged would be $125.30. On 28Sep2026 I received an email stating I was charged $139. I have tried getting in…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,742 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
0 answers
Cannot complete Azure pay-as-you-go sign-up - account may be flagged by mistake
Hi, I'm trying to sign up for Azure pay-as-you-go from Vietnam with a personal Microsoft account. The free account page says "You're not eligible for an Azure free account". The pay-as-you-go sign-up ends with "We couldn't complete your…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,082 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKI%3C/text%3E%3C/svg%3E)
1 answer
Payment taken from Credit Card
I have been trying to identify a charge on my credit card that has been taken from Microsoft. As they have stopped all inbound calls within Australia and no one wants to call back (even after a lot of promises) they also make it very difficult to reach…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,569 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
2 answers
Unable to Update Windows 11 Pro
I have purchased a secondhand desktop computer and noticed that the Windows Update says "your version of Windows has reached the end of service." But when I click on "check for updates" nothing appear to need installing. The version…
Windows for home | Windows 11 | Windows update
15,785 questions
asked
2026-11-07T06:45:04.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sharyn Hopkins
0
Reputation points
answered
2026-11-07T07:19:47.07+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Onedrive keeps sync pausing.
i unpause sync, only for it to pause again automatically.
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,045 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 40%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
2 answers
SharePoint folder application permission assignments: does delegated Files.ReadWrite plus human ownership suffice?
I am seeking a documented least-privilege clarification for Microsoft Graph v1.0 and SharePoint Online, without tenant diagnostics or access. Scenario: a separate human administrator provisioning client would create two application resource assignments…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,303 questions
asked
2026-11-07T06:19:54.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pauline Price
0
Reputation points
edited an answer
2026-11-08T03:59:46.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
4,305
Reputation points
Independent Advisor
1 answer
Urgent Help Needed: BitLocker Recovery Key Missing – Old Device No Longer Showing in Microsoft Account
Hello everyone, I desperately need help recovering my personal files from a BitLocker-encrypted SSD. I was using the same Microsoft account on two different devices. Recently, my Windows installation became corrupted and stopped starting properly. While…
Windows for home | Other | Recovery and backup
712 questions
asked
2026-11-07T06:18:18.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
gurpreet singh
0
Reputation points
edited the question
2026-11-07T10:06:27.54+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Installing windows11 on laptop but cant add my account
Installing windows11 on laptop but cant add my account I enter my email, then scan the QR code, but it then says Oops, can't do this right now?
Windows for home | Windows 11 | Install and upgrade
9,392 questions
asked
2026-11-07T06:09:43.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 89%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael Westwood
0
Reputation points
commented
2026-11-08T09:34:22.9133333+00:00
Michael Westwood
0
Reputation points
0 answers
Copia de seguridad autenticator
Necesito ayuda para recuperar mis claves, desintale la aplicación autenticator por error, al volver a instalarla y recuperar la copia desde la cuenta me dice que no existe, pero no es la primera vez que la recuperó asi que se que si existe una copia, no…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,823 questions
asked
2026-11-07T06:08:15.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jose Carlos Ramos Lopez
0
Reputation points
asked
2026-11-07T06:08:15.52+00:00
Jose Carlos Ramos Lopez
0
Reputation points
2 answers
Urgent: Global Administrator locked out due to lost Microsoft Authenticator access – Unable to reach Microsoft Support from Bangladesh
Hello Microsoft Support Team, I am the administrator of an Azure tenant belonging to my organization, Icicle. I am currently unable to access my original Global Administrator account because Microsoft Authenticator was removed from my phone. Affected…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,235 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Unable to Deploy Claude Opus 5.5 in Microsoft Foundry – "This Purchase Cannot Be Completed" Error
Hi Microsoft Community, I'm experiencing an issue when attempting to deploy Claude Opus 5.5 through Microsoft Foundry. Whenever I attempt to deploy the model, the deployment fails and I receive the following error message: Error message: "This…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
196 questions
asked
2026-11-07T06:00:49.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 94%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mike Cheng
0
Reputation points
edited an answer
2026-11-07T17:19:18.47+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
RETAIL digital license (upgraded from Win10) failed to transfer after motherboard upgrade. Error 0xC004F034
My Windows 11 Pro is RETAIL channel (proved by slmgr /dlv) I upgraded the motherboard, and the troubleshooter ('I changed hardware') doesn't show my old PC I don't have a 25-digit key because it's a digital license from Win10 Telephone activation is…
Windows for home | Other | Licensing and activation
202 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 85%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
1 answer
I have two accounts under one email, forgot password to second account
As the title says, I have two microsoft accounts under the same email somehow, and the second account has purchases that the first does not, and now I have forgotten the password to the second account and can't log in to it. What do I do to fix this? Can…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,720 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 85%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Can't use apps that comes with office home 2021 lifetime as accidently uninstalled Mircosoft 365
I was going through my apps and accidently i uninstalled Microsoft 365 and since then my word and excel and my power point isn't working (saying unlicensed) . My laptop came with lifetime of office home 2021. How do i get back to use my apps as normal…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,032 questions
asked
2026-11-07T05:56:18.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arush Sensei
0
Reputation points
answered
2026-11-07T06:50:00.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.6K
Reputation points
Independent Advisor
2 answers
I have got a new iPhone and have transferred over from old, but my business email will not load cause of authenticator app
I am experiencing an issue with Microsoft Authenticator and need assistance regaining full access to my Microsoft 365 business account. I recently purchased a new iPhone and transferred all my data from my previous iPhone. My old iPhone has since been…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,235 questions
asked
2026-11-07T05:54:14.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 12%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jayden Clarke
0
Reputation points
edited an answer
2026-11-07T06:31:52.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
3,680
Reputation points
Independent Advisor
2 answers
no audio device is installed. laptop speaker stopped working
Laptop speaker was working fine. Telecons and audio worked one day the speaker icon on the lower left panel had x over it.Hovering over the speaker icon I see "no audio device installed" Where did it go? How to re install?
Windows for home | Windows 11 | Devices and drivers
24,946 questions
asked
2026-11-07T05:47:03.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gose, Garry
0
Reputation points
answered
2026-11-07T06:19:56.81+00:00
DaveM121
946.5K
Reputation points
Independent Advisor