188 questions
188 questions with Windows for home | Other | Licensing and activation tags
1 answer
My home, main device is not listed AT ALL at my account
I am signed in using my paid for Microsoft 365 Family account. Your site does not list my device - "hphome" although it lists two other of my devices, both of which are running Windows 10. This computer is running the normal Windows 11 systetm.…
Windows for home | Other | Licensing and activation
asked
2026-10-02T01:17:11.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 10%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank Moser
0
Reputation points
answered
2026-10-02T02:25:48.9133333+00:00
GsN5034 - IA
77,900
Reputation points
Independent Advisor
0 answers
0cx004f211 error after bios upgrade - need to contact support
0cx004f211 error after bios upgrade - running the activation troubleshooter does nothing
Windows for home | Other | Licensing and activation
188 questions
asked
2026-10-01T02:45:21.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Josh Micallef
0
Reputation points
commented
2026-10-01T03:24:26.6266667+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
1 answer
Windows Activation Key Error
I am a running student, and I have successfully verified and logged in with my student ID. I got the prompt to view the windows activation key, but it always fails, says unable to retrieve key.
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-30T10:01:05.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tanvir Hasan Chowdhury
0
Reputation points
commented
2026-09-30T11:08:28.0866667+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
1 answer
windows activation problem
windows is not activating even when product key is entered
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-28T10:21:47.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Prasanna Kamepalli
0
Reputation points
answered
2026-09-28T10:57:36.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thileep Kumar
4,220
Reputation points
Independent Advisor
2 answers
My windows deactivated for no reason.
My windows is not active and I keep trying to reactivate and just keeps sending me in circles. No reason for it not to be active
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-27T18:39:46.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Michael Farrell
0
Reputation points
answered
2026-09-27T19:14:52.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
124.7K
Reputation points
Independent Advisor
2 answers
Message saying Windows needs to be activated on my PC
Just reset my PC; now it says Windows needs to be activated on my PC
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-23T22:20:16.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 62%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
George Reeberg
0
Reputation points
answered
2026-09-23T22:55:34.5733333+00:00
Ivan B
124.7K
Reputation points
Independent Advisor
1 answer
i ACCIDENTALLY PURVHASED WINDOWS 11 FOR MY MOMS ACCOUNT BUT I MEANT TO PURCHASE IT FOR MYSELF
i ACCIDENTALLY PURVHASED WINDOWS 11 FOR MY MOMS ACCOUNT BUT I MEANT TO PURCHASE IT FOR MYSELF. i WANT TO KNOW HOW TO GET REFUND SO I CAB INSTALL UNDER MY OWN MICROSOFT ACCOUNT
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-20T06:51:40.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 80%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Maria Montemayor
0
Reputation points
answered
2026-09-20T07:23:18.9733333+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
2 answers
Updated bios and drivers
I just updated my bios and drivers and now my windows is saying i have to activate windows whats going on?
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-18T19:47:42.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 15%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
javier meza
0
Reputation points
answered
2026-09-18T20:20:12.15+00:00
Ivan B
124.7K
Reputation points
Independent Advisor
2 answers
charged twice
I got charged twice on 9/11/26 for a Windows purchase, but only need one. How can I get a refund for the second purchase. Greg Cowell
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-15T21:08:26.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
greg cowell
0
Reputation points
answered
2026-09-15T21:52:23.62+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
2 answers
unable to activate windows after upgrading my pc
Upgraded my pc with a new motherboard and cpu and cannot activate windows with my pre-existing product key.
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-15T02:05:07.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carl Morgan
0
Reputation points
answered
2026-09-15T02:37:31.8166667+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
2 answers
how can i find the product key of my windows
I'm experiencing windows activation problem . (PII Removed). What to do now?
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-13T11:17:17.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swapneel Samanta
0
Reputation points
edited the question
2026-09-13T13:13:22.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,640
Reputation points
Volunteer Moderator
2 answers
I was charged VAT on my purchase. I live in a VAT-exempt zone
Hello, This morning I purchased a Windows 11 Pro upgrade. The purchase price showed UK VAT. As I do not live in the UK, I assumed that this would be deducted when the payment went through from my Paypal account. I live in the British Channel…
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-10T11:33:59.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chris Bennett
20
Reputation points
answered
2026-09-10T12:10:55.6566667+00:00
EmilyS726
270.3K
Reputation points
Independent Advisor
2 answers
Upgraded my motherboard and having trouble getting my windows key
I recently upgraded my pc and now im having trouble activating my windows. How can i get this resolved?
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-09T21:46:06.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Joseph Rodriguez
0
Reputation points
answered
2026-09-09T22:19:43.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,820
Reputation points
Independent Advisor
1 answer
Hello, my computer recently had its motherboard replaced because the original motherboard failed. Before the motherboard replacement, Windows 11 Home was activated normally on this computer.
Hello, my computer recently had its motherboard replaced because the original motherboard failed. Before the motherboard replacement, Windows 11 Home was activated normally on this computer. After replacing the motherboard, while keeping the original…
Windows for home | Other | Licensing and activation
188 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Windows embedded key takes over digital license key
Hi All, With extensive research I know now I gave myself quite a unique problem that I could use assistance to solve. For many years I have had pro edition of windows digitally and was able to upgrade windows since Win7 on desktops. When I recently …
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-03T01:53:48.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jeffery David Anderson
0
Reputation points
commented
2026-09-04T01:25:37.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
2 answers
accidentally purchased Windows 11 Pro twice
"I accidentally purchased Windows 11 Pro twice. I only need one license and would like a refund for the duplicate purchase. The second purchase was accidental."
Windows for home | Other | Licensing and activation
188 questions
asked
2026-09-02T20:54:57.1066667+00:00
STEVE FLOWERS
0
Reputation points
answered
2026-09-03T11:08:14.1433333+00:00
Kapil Arya
38,496
Reputation points
Volunteer Moderator
1 answer
Filmforth license problem
Hello, I purchased the lifetime subscription of the FilmForth video editing app. After a PC reset the subscription has been removed. I am using the right account and can proof the purchase. Thank you in advance
Windows for home | Other | Licensing and activation
188 questions
asked
2026-07-18T19:56:10.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonathan Superdiesel
0
Reputation points
commented
2026-09-03T10:27:52.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUW%3C/text%3E%3C/svg%3E)
ursus wolffheim
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How to Redeem MSFS 2020 after PC repair
I purchased MSFS 2020 (Discs) when it came out. My Windows PC needed repair which required anew windows install. I re-installed MSFS 10 Discs and when I entered my Licence code I was told that the code had already been re-deemed. Is there a way to solve…
Windows for home | Other | Licensing and activation
188 questions
asked
2026-08-28T16:37:43.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 96%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Allan Gillespie
20
Reputation points
commented
2026-09-02T00:10:19.7033333+00:00
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
11 answers
Windows 11 free download reactivation
My computer running windows 11 free download was hit by lightning and damaged my motherboard. I was able to replace motherboard, processor, and memory. I used existing hard drive and windows 11 OS. Everything works fine but I am unable to activate…
Windows for home | Other | Licensing and activation
188 questions
asked
2026-08-31T12:39:40.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wade Clemons
0
Reputation points
answered
2026-08-31T16:45:25.81+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
1 answer
Windows Reactivation Error
Purchased a digital licence Windows 11 pro last year all new pc, then last month my motherboard suddenly failed and had to be replaced, cant seem to activate windows on this pc now , just changed the motherboard, ran through all the steps, I recently…
Windows for home | Other | Licensing and activation
188 questions
asked
2026-08-27T13:39:53.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 28.999999999999996%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Patrick Moran
0
Reputation points
commented
2026-08-30T07:31:25.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,645
Reputation points Microsoft External Staff
Moderator