Hi,
Could you tell me what type of license you have—OEM or Retail?
(OEM is generally a license tied to the hardware, while Retail licenses are purchased separately, either physically or digitally.)
Could you let me know?
Thanks.
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My windows is not active and I keep trying to reactivate and just keeps sending me in circles. No reason for it not to be active
Hi,
Could you tell me what type of license you have—OEM or Retail?
(OEM is generally a license tied to the hardware, while Retail licenses are purchased separately, either physically or digitally.)
Could you let me know?
Thanks.
AI answer
A common cause is that Windows can no longer find a valid license for the device. That can happen if this is the first install on the PC, if significant hardware changed, or if the device is no longer matching the digital license.
Try this in order:
If the troubleshooter does not resolve it, contact Microsoft support.
References: