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LOG IN ISSUE

Hello, I need help recovering access to my Microsoft account. I no longer have access to my old security email. I successfully verified my identity and changed my password. However, my security information replacement was later canceled. I still have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T15:45:27.01+00:00
Angel Jimenez 0 Reputation points
answered 2026-11-12T16:45:18.8766667+00:00
GsN5034 - IA 79,855 Reputation points Independent Advisor
0 answers

Microsoft Foundry: Delay in AI Quota Allocation — Need Clarification and Assistance

Problem description I am experiencing a delay in the allocation of additional Azure AI Foundry quota after completing the vetting process. Despite confirmation on September 7, 2026, the requested quota has not appeared in my subscription over two months…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,920 questions
asked 2026-11-12T15:45:20.0866667+00:00
Dan Vladoiu 0 Reputation points
commented 2026-11-12T22:30:46.74+00:00
Dan Vladoiu 0 Reputation points
1 answer One of the answers was accepted by the question author.

Does New Outlook have the functionality to NOT require responses on new event invites?

I need to send an event to about 75 people, but it's just a save the date and does not require a response. However, I can't find the option to not require responses on the New Outlook - my ribbon no longer includes it (screenshot attached). Can I get…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T15:44:02.9033333+00:00
Teal Woodard 20 Reputation points
accepted 2026-11-12T15:47:08.7666667+00:00
Teal Woodard 20 Reputation points
2 answers

I'm being billed annually in October for a Microsoft 365 account

I'm seeing that I'm being invoiced annually in October for a Office 365 invoice. I think it may be for an account that is no longer needed. On the description on my credit card bill it reads as Microsoft*Microsoft 365 (PII Removed by Moderator) WA. …

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-12T15:44:01.3533333+00:00
Derek Smith 0 Reputation points
edited the question 2026-11-12T16:19:15.2366667+00:00
DaveM121 (2) 18,080 Reputation points Volunteer Moderator
1 answer

GoPhish Phishing simulation and Suspected Microsoft 365 URL Detonation

I am conducting a third-party phishing simulation and reports that the simulation URLs are being accessed before the intended recipients interact with the test messages. These automated accesses are affecting the accuracy of the phishing-training…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-11-12T15:42:52.3+00:00
Jonathan Mwizerwa 0 Reputation points
answered 2026-11-12T15:45:38.3933333+00:00

AI answer

1 answer

Requesting a wider variety of Windows background pictures

The randomized background pictures on Windows never have pictures of Africa, unless it's a picture of an animal. Africa has some beautiful scenery. Can you all begin to include pictures from the continent?

Windows for home | Windows 11 | Display and graphics
asked 2026-11-12T15:42:39.7433333+00:00
KW 0 Reputation points
answered 2026-11-12T15:43:46.4133333+00:00

AI answer

2 answers

How do I reach a live technical support agent?

How do I reach a live technical support agent? Need help!!!!

Microsoft 365 and Office | Other
asked 2026-11-12T15:42:28.1266667+00:00
Craig Degeyter 5 Reputation points
answered 2026-11-12T16:16:47.0633333+00:00
DaveM121 949.2K Reputation points Independent Advisor
2 answers

not receiving emails despite trying everything

I am not receiving all my emails but some do go into junk. I then say 'not junk' and they go to my inbox but then when the next one comes it goes into junk again. I've tried all the remedies on Google with no success. I don't know how many I should…

Microsoft 365 and Office | Other
asked 2026-11-12T15:42:18.4833333+00:00
Alison Holder 5 Reputation points
commented 2026-11-14T07:58:21.22+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
3 answers

WSUS server repeatedly runs out of disk space every 1-2 months despite cleanup - what evidence should be collected before expanding storage?

We are investigating a recurring disk space issue on a Windows Server Update Services (WSUS) server. The current situation is: WSUS content is stored locally on the server. Disk utilization reaches critical levels approximately every 1-2 months. The…

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-11-12T15:41:39.0166667+00:00
Abdullah Al Mehedy 0 Reputation points
answered 2026-11-13T20:14:39.97+00:00
Adam J. Marshall 11,031 Reputation points MVP
2 answers

word not working. i have the product key

how to install word 365? i have the product key can someone call me? what is the live agent phone number?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-12T15:41:09.5566667+00:00
vandana khurana 0 Reputation points
answered 2026-11-12T16:09:42.5966667+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

reoccurring credit card charge

I am receiving a reoccurring charge on my credit card for $24.37. It is showing on my bill as MICROSOFT Z73ZY1MW1VQR98053. I do not know what this charge is for.

Microsoft 365 and Office | Other
asked 2026-11-12T15:36:57.3966667+00:00
Gina Rajchel 0 Reputation points
answered 2026-11-12T15:38:44.2966667+00:00

AI answer

1 answer

One drive, Microsoft teams, Domain issues, spending 3 days could not solve

Good day, Requesting online support for the past three days i was unable to sorted out the issues. I kindly request you to please assign a online agent to support and help with business and family plans. Thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T15:35:30.44+00:00
Haleemi 0 Reputation points
answered 2026-11-12T16:12:22.23+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
1 answer

Billing error

I have received notice of a past due bill for 3 months. I have no knowledge of what this is and am unable to access any of the 3 invoices. I will not pay for anything that does not apply to me. I have reached out several times for assistance with a…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-12T15:35:28.98+00:00
Laura Ross 0 Reputation points
answered 2026-11-12T17:06:40.8433333+00:00
paulr0511 49,755 Reputation points Independent Advisor
1 answer

Azure portal need to mass change tier on a directory within container

How to change tier on every item in the directory within Container in Storage

Azure Blob Storage
Azure Blob Storage

An Azure service that stores unstructured data in the cloud as blobs.

3,350 questions
asked 2026-11-12T15:34:47.08+00:00
Leon, Irene 0 Reputation points
answered 2026-11-12T15:37:52.25+00:00

AI answer

1 answer

Signing in to outlook & 365

How do you sign in using just your email & password? Bypassing verification process.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T15:33:45.09+00:00
Craig Degeyter 5 Reputation points
answered 2026-11-12T16:28:45.77+00:00
SD - IA 183.2K Reputation points Independent Advisor
1 answer

Payment problem about the renew sunscription

很抱歉,發生錯誤 我們這邊發生問題。請稍候片刻。 PaymentInstrumentNotFound/00-db6a1cb4586345e6ace4a70affdea933-0000000000000000-01 2026年11月12日 下午3:28:47 [UTC] Please help investigate the issue. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-12T15:32:03.03+00:00
Happy 0 Reputation points
answered 2026-11-12T16:11:50.24+00:00
TaoLi 120.6K Reputation points Independent Advisor
1 answer

masalah menggunakan Copilot sejak petang tadi

saya menghadapi masalah menggunakan Copilot sejak petang tadi

Microsoft Copilot | Other
asked 2026-11-12T15:30:18.5533333+00:00
shamsul jamaluddin 0 Reputation points
edited an answer 2026-11-13T02:31:28.4666667+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
1 answer

Learning Lab: Programmatic Advertising Learning Path badge not awarded after 100% completion (skill shows 3 of 5 credits)

Hi Microsoft Advertising team, I completed the Programmatic Advertising Learning Path in Learning Lab on 10 November 2026. All 5 courses show "Completed" and the path shows 100%, but the Programmatic Advertising skill badge still shows "In…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

446 questions
asked 2026-11-12T15:27:55.5733333+00:00
Muhammad Saad Arslan Sadiq 0 Reputation points
answered 2026-11-12T15:56:43.1833333+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
1 answer

What are the meanings of the various Icons/tags that appear on the title/preview heading of my email.

What are the meanings of the various Icons/tags that appear on the title/preview heading of my email. The Reply icon, preceded by a red exclamation mark are showing up on an email that I recently replied to. What do they mean?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T15:24:55.1833333+00:00
David DeWitt 0 Reputation points
answered 2026-11-12T15:36:45.99+00:00
Lin V 2,055 Reputation points Independent Advisor
1 answer

How to add phone number to account if there is no option to add phone number

When I followed all the steps to add phone number to account I had no option to add a phone number i can add a email address. My phone number has recently changed for the first time in 10 years. My account literally has no option to add a phone number…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T15:20:49.93+00:00
Tabitha Mulkey 0 Reputation points
answered 2026-11-12T16:02:51.2033333+00:00
EmilyS726 280.7K Reputation points Independent Advisor