How to confirm whether my Windows 11 Insider Preview build is using the renewed flight certificate after the August 11, 2026 expiration?
I am using a Windows 11 Insider Preview build. Earlier this year, Microsoft announced that the Windows Insider Preview flight certificate would expire on August 11, 2026, and that devices needed to be updated to a build carrying the renewed certificate. …
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
OneDrive refuses every location on my internal D: drive
On 8 November 2026 OneDrive stopped recognising its folder at D:\OneDrive, where it had synced 649 GB for years. Since then setup refuses any location on D: with “Your OneDrive folder can’t be created in the location you selected.” Nothing changed on the…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Windows Hello cannot detect Microarray Fingerprint Reader on Acer SFN14-55
Hello, I recently purchased an Acer SFN14-55 laptop running Windows 11. My laptop includes a Microarray Fingerprint Reader (Hardware ID: USB\VID_3274&PID_8012). Initially, the fingerprint reader showed a Code 10 error in Device Manager. With…
Windows for home | Windows 11 | Devices and drivers
OneDrive Personal: documented commit-time eTag protection for replacing existing file content
Hello, I need clarification of the Microsoft Graph v1.0 contract for replacing an existing file’s content in OneDrive Personal. This is a design/documentation inquiry; no implementation or test results are being reported. Assume an existing file…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
Please help can not login in my MS Exchange account.
When i want to login with my MS exchange account on my new pc I get the error message: Sorry, we're having trouble verifying your account. Please try again. I have only the option to verify with my telefoon nummer buisness domeinnaam. This is the total…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I am experiencing an issue with the Transcribe feature in Microsoft Word.
I am experiencing an issue with the Transcribe feature in Microsoft Word. When I navigate to Home > Dictate > Transcribe and click the Upload audio button, nothing happens. The button appears to be unresponsive, and no file selection window…
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Engage Center API returns HTTP 403 – Personal Microsoft Account Cannot Access Support for Business Workspace
Hello Microsoft Support Team, I am unable to access Microsoft Credentials Support through Microsoft Engage Center. I successfully authenticate using my personal Microsoft account and can select the Support for Business (SFB) workspace. However, the…
System Center Service Manager
A family of System Center products for managing incidents and problems.
How to fix Copilot in MS Word - Copilot telling me it cant see the text in the document
Following the recent update, not sure if related, MS Word Copilot is no longer able to see the content in the open document. Its advice has been to restart and try again. Having done this a few times without success. This is the message I receive in the…
Microsoft Copilot | Other
URGENT – Microsoft 365 Education A1 – Sole Global Administrator Locked Out Due to SMS MFA Failure – Need Official Tenant Recovery Route
Hello Microsoft Support Community, I am the sole Global Administrator of a self-created Microsoft 365 Education tenant with a free Office 365 A1 subscription. I am currently locked out of my tenant because Microsoft requires SMS verification during…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
MSUP - API Print
Hi, I'm configuring a print service that will print using API connection to MSUP, I have successfully printed by configuring API connection with Microsoft Gaph, but I know that in order to print it is required to validate the user connection by…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
Elérhetetlen előfizetés Azure-ban
Korábbi MAPS előfizetéssel használt Azure fiók átalakításra került használatalapú előfizetésre, azonban azóta nem férünk hozzá az erőforrásokhoz, nem tudjuk megszűntetni sem. Havi szinten küldik a számlát. Hogyan lehet ezt a problémát megoldani? Az Azure…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Excel isses
Unable to open excel despite asking for repair now.
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Front Door WAF policy: How to get logs when "Block by ASN"
I've created a "Front Door WAF policy" which blocks requests by ASN. I can see in the logs, that requests are blocked. Because I want to assess, whether the blocks are correct, I need to see the actual ASN of the blocked requests. So my…
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
AI answer
OneNote sync fails due to persistent account sign-in hangs (Error Code: 657rx)
I am experiencing a persistent sign-in and synchronization issue with my Microsoft account, which is preventing OneNote from syncing my latest content
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Az 140 certificate unable to renew
Hi team, I am unable to renew my az 140 certificate, I don't find any option and tried assessment test also but unable to renew it. Could you please extend my certificate renewal?
Community Center | Not monitored
Tag not monitored by Microsoft.
Class Administrator
A former colleague was a registered Class Administrator using a personal standalone Outlook account to generate Microsoft Learn student achievement codes and tracking URLs via the Courseware Title Plan. I need to transfer this Class Administrator role…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I get back my Outlook 365 Business Standard email sending privileges?
HERE"S WHAT CAME IN ON REJECTED MESSAGES (my own message follows the cut and pasted rejected messages) --A high-severity alert has been triggered ⚠ User restricted from sending email Severity: ● High Time: 10/28/2026 5:30:00 PM (UTC) Here's what…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hacked Microsoft account: attacker replaced primary alias and removed my email and phone, recovery form rejects me, need escalation
My personal Microsoft account was hacked. The attacker changed the account's primary alias to their own address, removed my original email and my phone number, and I can no longer sign in. Microsoft sent three security notices to my original email, which…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
Regarding certification support
can someone help me to reach certification support team look like engement hub is not allowing to create support ticket for personal certification request.
Community Center | Not monitored
Tag not monitored by Microsoft.
windows update blocking ATK from running and charging
After windows update Sept. - Oct 2026 Update renders ATK null service install and puts it into ghost driver