windows update blocking ATK from running and charging

Hello Richard E Turner Jr,

I understand your concern, especially if the battery charging issue started after the September–October Windows updates.

The driver details you mentioned (10.0.19041.1, NO_DRV, SERENUM, and null service installation) are worth checking, but they don't establish exactly what happened to the ATK driver or whether Windows Update caused it.

Could you clarify two things?

1. What is the exact make and model of your computer?
2. Could you share a screenshot of the affected ATK device under Device Manager > Properties > Driver and Events?

This should help identify the driver involved and whether Windows recorded a replacement or configuration change.

You can also check your manufacturer's official support page for the ATK driver intended for your specific model.

Like I said look at your programing for driver 10.0.19041,1 it tell all, NO_ DRV, SERENUM, null service install, and rerouting.

That ATK is NO Security Threat. That particular driver ONLY Charges the BATTERY PERIOD!!!!!!!!!

This is your way to try to get rid of the older computers, and we know that. Change your kernel instructions and stop rerouting the ATK for we see what you are doing 👀. There are millions of us that like windows 10 and don`t like the control that windows 11 takes.