2,471 questions
3 answers
Cannot get Photos up after microsoft uninstalled app.
I had a slight problem with Photos app in windows 11 26H2 so live chatted microsoft. The agent uninstalled Photos which made sense to me at the time but even though it says it is downloaded and reinstalled, it can't be found on my computer. I was…
Windows for home | Windows 11 | Apps
asked
2026-11-07T02:02:02.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 2%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Carol Higgins
0
Reputation points
commented
2026-11-07T03:10:23.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
89,865
Reputation points
Independent Advisor
2 answers
My laptop audio is not working. It is not giving any sound.
Hi Team, My asus latop model x515ja sound is not working. I have already connected with some agent also. But, still it is not working. Can you help me to resolve the issue. Regards, Raju
Windows for home | Windows 11 | Devices and drivers
24,935 questions
asked
2026-11-07T02:30:20.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
AVULA RAJU PASUPULETI
0
Reputation points
answered
2026-11-07T03:10:03.57+00:00
GsN5034 - IA
79,820
Reputation points
Independent Advisor
2 answers
how to find previous version of a word document on a usb that has been copied and replaced
how to find previous version of a word document on a usb that has been copied and replaced
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,024 questions
asked
2026-11-07T01:15:25.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 19%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tanya Neate
0
Reputation points
answered
2026-11-07T03:10:02.6666667+00:00
John Korchok
237K
Reputation points
Volunteer Moderator
0 answers
5 file not found
HI I tried this sequence to ensure that my purchased Office 2024 is operating instead of the Home/Student 2021 version. I can't get it to show up even though it is clearly installed. I found these instructions and by going manually through the Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,875 questions
asked
2026-11-07T03:08:17.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
asked
2026-11-07T03:08:17.0833333+00:00
Constance Falk
0
Reputation points
2 answers
can no longer send email with Outlook.
It was working on Wednesday for sure. I get a failure back that says Message lacks SPF/DKIM/DMARC Auth Records.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,092 questions
asked
2026-11-07T02:31:23.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Germano
0
Reputation points
answered
2026-11-07T03:07:57.6333333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
2 answers
CoPilot Premium replaced by Ofifice Licence, what level of service do i how have and what did i pay for, do i get a refund?
I need a live support agent for a Microsoft 365/Copilot subscription and billing review. I paid approximately 600 and need confirmation of my current plan, benefits, migration history and whether my service or entitlements were reduced.
Microsoft Copilot | Other
2,394 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Sql Express install failure
Getting SQL express 2022 install failure: azure extension - turned off Features: PolyBase off all others on (including localdb sharing) only windows authentication on Error: TITLE: Microsoft SQL Server 2022 Setup The following error has occurred: The…
SQL Server | Other
SQL Server | Other
Additional SQL Server features and topics not covered by specific categories
14,832 questions
asked
2026-11-07T03:06:47.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 39%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
mark levy
0
Reputation points
answered
2026-11-07T03:07:38.2233333+00:00
AI answer
2 answers
don't own a cell phone so what do i need to get my pin number sent somewhere i can get it sent to
i'm trying get on outlook to see my messages but can't because they want my pin first. i don't remember ever having a pin number for outlook. i don't own a cell phone and that is they only option i keep reading from on the page they my me to put my pin…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,542 questions
asked
2026-11-05T02:42:39.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rick Fowlie
0
Reputation points
edited a comment
2026-11-07T03:05:22.24+00:00
GsN5034 - IA
79,820
Reputation points
Independent Advisor
0 answers
Microsoft*Mi
I have a recurring annual charge of NZ$125.30 on my ANZ Visa card, dated 6 November 2026, with the description Microsoft*Mi. The same amount was charged last year. I cannot find this payment in my Microsoft account history, and there is no saved card or…
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
436 questions
asked
2026-11-07T03:03:52.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA0%3C/text%3E%3C/svg%3E)
AranHolden-0506
0
Reputation points
1 answer
chat with an agent
My account was hacked and I cant get into it. Sometimes it says the account doesnt exsist and other times it says it does but the recovery email isnt mine.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,275 questions
asked
2026-11-07T03:02:39.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Carter Kahn-Jacques
0
Reputation points
answered
2026-11-07T03:03:14.46+00:00
AI answer
1 answer
Hola, actualmente estamos probando el nuevo Outlook para M365 Apps for Enterprise.
¿Dónde puedo encontrar mis notas en el archivo en línea dentro del nuevo Outlook?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,597 questions
asked
2026-11-06T00:42:06.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Scott Daniel
0
Reputation points
commented
2026-11-07T03:02:00.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,080
Reputation points
Independent Advisor
1 answer
Hotmail is blocking emails we are sending via gmail to members of our organization who use hotmail
Our organization is a small nonprofit using Gmail, with various email accounts under the same domain name. When we send emails to members of our organization who use Hotmail or MSN as their email provider, we receive a message that the email has been…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,542 questions
asked
2026-11-07T03:00:47.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 2%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jen
0
Reputation points
answered
2026-11-07T03:01:40.0833333+00:00
AI answer
2 answers
How to generate a historical OneDrive folder sharing and access report for the past 2–3 years?
Hi everyone, We have a client who uses a dedicated Microsoft 365 account with an E3 license as a central file storage system, basically using OneDrive as an alternative to a traditional file server. The main OneDrive account holds multiple folders, which…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,153 questions
asked
2026-11-05T22:56:11.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Koshila Dodantenna
0
Reputation points
commented
2026-11-07T03:01:39.72+00:00
Dora-T
2,080
Reputation points
Independent Advisor
2 answers
No longer receiving notifications for post edits in Teams channel
We communicate staffing needs via one post in our teams channel that is updated every morning. A new post is not created, only edited. In the past everyone has received phone notifications once the post was edited. Lately our team members are not…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,484 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Copilot Conversation Exists but Becomes Unrenderable at ~196,000 Lines: Is Backend Recovery, Splitting, or Reindexing Possible
Singular large co-pilot chat will not render: What I have observed: The conversation still appears in my chat history. Other Copilot conversations load normally in both the desktop app and web version. When I open the Reading Earring Markings…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
370 questions
asked
2026-11-01T05:35:48.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 57.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marie Sinfield
0
Reputation points
commented
2026-11-07T02:58:31.12+00:00
Marie Sinfield
0
Reputation points
2 answers
mircosoft 365 cant log in
error code 48v35 and for some reason i have two emails setup with the same email. <Moderator's note: Personal Identifiable Information removed> and the other <Moderator's note: Personal Identifiable Information removed>@premierplastering.biz
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,277 questions
asked
2026-11-07T02:09:53.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Max Maffei
0
Reputation points
answered
2026-11-07T02:41:08.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,810
Reputation points Microsoft External Staff
Moderator
1 answer
FIPS 140-3
When will we get FIPS 140-3 for current windows 11 releases?
Windows for home | Windows 11 | Security and privacy
8,899 questions
asked
2026-11-07T02:38:47.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 31%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
J
0
Reputation points
answered
2026-11-07T02:39:42.12+00:00
AI answer
2 answers
How to get bolded unread emails again
After a recent update, my Outlook account no longer shows unread emails bolded. I've tried all the on-line suggestions, including the one from 2025 on Microsoft Learn which said to go to Conditional Formatting (in View Settings) and find a list of rules,…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-10-29T02:16:05.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bruce Robb
0
Reputation points
commented
2026-11-07T02:28:34.34+00:00
Jeronimo Fuerte
48,530
Reputation points
Independent Advisor
2 answers
cannot signin to onedrive
Unable to sign in to OneDrive, I get error code 0X8004deca
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,412 questions
asked
2026-11-06T16:38:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 10%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Douglas Liedblad
0
Reputation points
answered
2026-11-07T02:27:57.92+00:00
Jeronimo Fuerte
48,530
Reputation points
Independent Advisor
2 answers
How do you recover an account that someone hacked into and changed the alias?
My gmail account, Modertor note: PII ******@gmail.com, has been accessed by someone I don't know and the alias has been replaced withModertor note: PII ******@sreioenone.live. I've also been logged out of all devices so I can no longer reset the password…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,605 questions
asked
2026-11-06T20:20:40.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alex Minty
0
Reputation points
answered
2026-11-07T02:27:03.1033333+00:00
EmilyS_726
34,015
Reputation points
Volunteer Moderator