3,433 questions
0 answers
Unable to redeem key for Microsoft store
I recently bought a key for a game on Microsoft store and every time I attempt to redeem it I get this error message. I have tried this on multiple devices and have kept trying throughout the day to claim it but I keep getting this message. I do not…
Windows for home | Windows 11 | Microsoft Store
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
2 answers
OneNote freezes and is "not responding" when I am annotating over PDFs
I am using OneNote over 7 years. Never had issues. I have a tried 2 new laptops, I have latest issue of OneNote. I want to be able to annotate over my PDF notes in OneNote like I have been doing for the past number of years. Now OneNote freezes,…
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
756 questions
asked
2026-11-05T19:52:29.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 54%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Joe O'Connor
0
Reputation points
commented
2026-11-06T21:38:23.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,610
Reputation points
Independent Advisor
1 answer
How do I link my pc with my Iphone
I want to link my PC with my Iphone to send pictures from my computer
Windows for home | Windows 11 | Connect Phone and PC
1,457 questions
asked
2026-11-06T21:37:34.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kimberly DeMarco
0
Reputation points
answered
2026-11-06T21:38:17.13+00:00
AI answer
1 answer
How to download the score card after my Azure exam
Hello Team, Please help me to download the score card for my Azure exam which i have completed on November 5th.
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,373 questions
asked
2026-11-06T21:37:26.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
naresh vangeti
0
Reputation points
answered
2026-11-06T21:38:01.44+00:00
AI answer
1 answer
Windows App for iPad – WebAuthn/YubiKey Redirection Stopped Working, No Passkey Permission Prompt
I'm experiencing an issue with WebAuthn/FIDO2 security-key redirection in Microsoft Windows App for iPadOS. The same configuration works correctly on my iPhone but fails on my iPad. This functionality previously worked correctly on my iPad but stopped…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked
2026-10-27T20:59:57.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Smith, Travis W
0
Reputation points
edited a comment
2026-11-06T21:37:56.3566667+00:00
Chance Maurice Niyonzima
825
Reputation points
Independent Advisor
1 answer
Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?
Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?
Microsoft Edge | Open the browser | Windows 11
Microsoft Edge | Open the browser | Windows 11
Launching Microsoft Edge on Windows 11
712 questions
asked
2026-11-06T21:36:39.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
shantanu tiwari
0
Reputation points
answered
2026-11-06T21:37:14.3633333+00:00
AI answer
1 answer
How can I get a refund for something I never got?
I'll try to summarize this best I can. 10/24 I ordered the 25th anniversary controller, got the tracking number and was estimated for 10/28. That day came and went and today the tracking still shows UPS still hasn't even gotten the package. For the past…
Windows for home | Other | Gaming
4,517 questions
asked
2026-11-06T21:35:14.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Frankie
0
Reputation points
answered
2026-11-06T21:35:31.52+00:00
AI answer
1 answer
need to install ms office onto a new macbook
The original MacBook which had ms office 2024 was damaged and cannot be used how can I install that ms office into a new MacBook?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,056 questions
asked
2026-11-06T21:24:26.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hayashibara, Alvin
0
Reputation points
edited the question
2026-11-06T21:35:23.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
110
Reputation points Microsoft External Staff
Moderator
4 answers
Save function not working in Chrome after Windows Preview Update and Chrome Update
Subject: Windows 11 / Google Chrome File System Access API — Save Works Once, Then Fails Silently Date: November 6, 2026 I am reporting a reproducible file-saving problem involving Google Chrome on Windows 11 that appeared following substantial Chrome…
Windows for home | Windows 11 | Files, folders, and storage
11,833 questions
asked
2026-11-06T16:10:52.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Scott Mauney
0
Reputation points
answered
2026-11-06T21:34:48.5566667+00:00
AI answer
1 answer
Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key
Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…
Windows for home | Other | Recovery and backup
711 questions
asked
2026-11-06T21:33:26.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 32%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Juan Pablo De La Rosa - Zalamea
0
Reputation points
answered
2026-11-06T21:34:00.4+00:00
AI answer
1 answer
Teams incomplete sync with outlook
Teams will not sync all contacts from Outlook. Outlook Web and Outlook Mac show 35 contacts, Teams Web and Teams Mac only sync 26 contacts even after deleting all Teams contacts and performing a complete resynchronization. The attendee picker also fails…
Microsoft Teams | Microsoft Teams for business | Teams for Mac
Microsoft Teams | Microsoft Teams for business | Teams for Mac
Using Microsoft Teams on macOS, including installation, features, and compatibility
932 questions
asked
2026-11-06T21:31:32.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robert Little
0
Reputation points
answered
2026-11-06T21:32:47.4433333+00:00
AI answer
1 answer
Can't send an email from Outlook to hotmail.com address
I keep getting the following status code (550 5.7.23); what can I do to remedy the issue?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,597 questions
asked
2026-11-06T21:31:07.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Michelle Johnson
0
Reputation points
answered
2026-11-06T21:32:17.3533333+00:00
AI answer
2 answers
We bought microsoft 365 for two computers
We bought microsoft 365 got two computers. Micosoft is wanting us to buy it again. I thought when we bought microsoft it was for the life of both of our computers. One is license under CherylRobbinsCityofSouthShore the other is under…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,560 questions
asked
2026-11-06T17:14:39.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Cheryl Robbins
0
Reputation points
answered
2026-11-06T21:32:01.4933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Feedback: 45-Minute Limit for Fundamentals Exams (900-Series) is Insufficient
I am writing to provide constructive feedback regarding the current 45-minute time allocation for Microsoft 900-series Fundamentals exams (specifically referencing the AB-900). While I understand that fundamentals exams contain fewer questions than…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,749 questions
asked
2026-11-06T17:33:28.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 22%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stacey Matkowski
0
Reputation points
answered
2026-11-06T21:29:20.2233333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft Teams insists on signing me into an org I am no longer part of, signs me in as a guest
This question has been asked before, but none of the answers provided have worked for me. My wife and I share our Microsoft365 account. A few years she worked for an org that used Teams for meetings, so they gave her credentials to sign into their org,…
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Other
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Other
Additional sign-in or account-related issues within Microsoft Teams Free
113 questions
asked
2026-11-03T16:33:38.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 30%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Enrique Chi
0
Reputation points
commented
2026-11-06T21:26:05.86+00:00
EmilyS_726
34,015
Reputation points
Volunteer Moderator
1 answer
0x800f081f install error 2026-10 Preview Update (KB5127936) (26300.9818)
0x800f081f install error 2026-10 Preview Update (KB5127936) (26300.9818)tried 3x performed DISM and scan fix. Reboot and still same error
Windows for home | Windows 11 | Windows update
15,782 questions
asked
2026-11-06T21:24:47.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
CHRISTINA MAHOSKI
0
Reputation points
answered
2026-11-06T21:25:37.7966667+00:00
AI answer
2 answers
new version of Office Home and Business
I have the Office Home and Business 2021 now loaded on my PC, which I purchased in 2024 with the computer. Now that it is no longer being supported, can I purchase the latest version (2024?) at a discount? I already paid over $200 for the earlier…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,731 questions
asked
2026-11-06T18:05:10.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
GINNY BUBARIS
0
Reputation points
answered
2026-11-06T21:25:29.6266667+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
0 answers
My wife has deleted her account name and I want to recovwe it
My wife managed to get inti her info settings and enter an email address that is not hers, change the priority, and then delete her proper email for the account. Is there any way I can revers this and get her account back under the proper email? I have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,597 questions
asked
2026-11-06T21:25:21.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Douglas
0
Reputation points
asked
2026-11-06T21:25:21.17+00:00
John Douglas
0
Reputation points
0 answers
How to cancel a Microsoft 365 family subscription
In July 2026, I cancelled my Microsoft 365 Family subscription (gmail account) and bought a Microsoft 365 Personal subscription and put it in a different email account. In August 2026 I was billed and also told that Microsoft had renewed the Family…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,702 questions
asked
2026-11-06T21:25:15.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Olga pulver
0
Reputation points
asked
2026-11-06T21:25:15.1233333+00:00
Olga pulver
0
Reputation points
1 answer
I have moved from the UK to Italy and need to update my subscription currency
I have moved from the UK to Italy and need to update my subscription currency
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,132 questions
asked
2026-11-06T18:08:03.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
ALDO MAREUSE
0
Reputation points
edited the question
2026-11-06T21:22:09.7566667+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator