5 file not found

Constance Falk 0 Reputation points
2026-11-07T03:08:17.0833333+00:00

HI

I tried this sequence to ensure that my purchased Office 2024 is operating instead of the Home/Student 2021 version. I can't get it to show up even though it is clearly installed. I found these instructions and by going manually through the Microsoft Office files, I could not find any file "5."

  1. Close all Office applications.
  2. Press Windows key + R.
  3. Enter: text
          %LocalAppData%\Microsoft\Office\Licenses
    
  4. Delete the folder named 5 inside that location.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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