don't own a cell phone so what do i need to get my pin number sent somewhere i can get it sent to

Rick Fowlie 0 Reputation points
2026-11-05T02:42:39.18+00:00

i'm trying get on outlook to see my messages but can't because they want my pin first. i don't remember ever having a pin number for outlook. i don't own a cell phone and that is they only option i keep reading from on the page they my me to put my pin number on. what other ways can i get my pin number sent to. are there even any other ways to get my pin number sent to or is there a site i can get it from. i have no idea what my choices are to fix this. do you know otherways for me to get my pin number or other places i can find it on. i have a laptop and gmail address can in send gmail address to somewhere and pin number to sent gmail. if so yes can you please other information to sent it to and where i sent to to. send you other ways do get get pin number i get where how do i can it there. where it's going, who going to sent i'm meeting name is coming. any info where to where it's sent it would help. GMAIL WOULD WORK BEST FOR ME

Outlook | Web | Outlook.com | Email
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. GsN5034 - IA 79,820 Reputation points Independent Advisor
    2026-11-05T03:21:52.3833333+00:00

    Hello,

    Just to clarify, are you being asked to enter your Microsoft account password, a Windows Hello PIN, or a security verification code?

    If you tried to sign in with your Outlook email address and password and Microsoft asks you to Verify Your Identity through your old Phone number, but you no longer have access to it, you'll need to replace the Security information.

    That is, on the Verify Your Identity screen, select 'I don't have any of these' and follow the prompts to replace it.

    verify (1)

    If you are on the same screen shown in the screenshot and don't have access to your phone number, it is recommended to replace the security information.

    Note:

    If you remove all of your previous security information and replace it with something new, your account will be put into a restricted state for 30 days.

    Was this answer helpful?

  2. AI answer

    2026-11-05T03:06:13.4766667+00:00

    The “PIN” is actually a one-time verification code, and because the hidden phone number ending in 41 is unavailable to you, select I don’t have any of these to replace that phone number with your accessible Gmail address.

    Replace the unavailable phone number

    1. Return to the Microsoft/Outlook sign-in page.
    2. Enter your Outlook email address and password.
    3. At Verify your identity, look for:
      • I don’t have any of these
      • Show more verification methods, or
      • Use a different verification option
    4. Select I don’t have any of these.
    5. Follow the instructions to replace your security information. Enter the Gmail address you can access when offered the email option.
    6. Open Gmail and use the message Microsoft sends there.

    When all existing security information is replaced, Microsoft requires a 30-day waiting period before the account can be accessed with the new information. If you regain access to the old method during that period and use it, the replacement request is cancelled.^1^

    Do not keep clicking Send code for the number ending in 41. That code can only go to the phone number already registered on the account; it cannot be redirected to Gmail from that screen.

    If “I don’t have any of these” is not available

    Use the official Microsoft account recovery form:

    1. Enter the Outlook address you are trying to recover.
    2. Enter your working Gmail address as the contact email.
    3. Complete as much account information as possible.
    4. For an Outlook.com account, provide exact subject lines from previous messages and details about contacts you emailed.

    Microsoft uses the Gmail address to contact you about the recovery request. It does not automatically add Gmail as a permanent sign-in method.^2^

    A Gmail address can be used later as a way to prove your identity, but your Google password cannot sign you in to the Microsoft account.^3^

    Important limitations

    • The stars followed by 41 identify a hidden phone number already attached to the account; they are not the code itself.
    • Microsoft Support cannot send the verification code somewhere else or change the account’s security details for you.^1^
    • Never give anyone your password or a verification code.
    • If this Outlook address belongs to an employer or school rather than ending in a personal domain such as @outlook.com or @hotmail.com, contact that organization’s IT help desk instead.

    References

    1. Troubleshoot Microsoft verification code issues | Microsoft Support
    2. Help with the Microsoft account recovery form | Microsoft Support
    3. Link your Google account and Microsoft account | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.