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2 answers

Fingerprint login

My laptop isn't letting me use fingerprint to sign in how do I fix the issue

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-11T14:21:30.66+00:00
Jason Short 0 Reputation points
answered 2026-11-11T15:04:58.9766667+00:00
SD - IA 183.1K Reputation points Independent Advisor
2 answers

just bought office 365 fromLTSC standard 2024 and have followed all the instructions from thier guide am now stuck at setup.exe..as I did put development tool inside my folder but when I run its not successful

am stuck at setup.exe. can you put me through on how to continue from here

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-10T12:45:15.1966667+00:00
sindile sid faku 0 Reputation points
commented 2026-11-11T14:56:24.63+00:00
Innocent Cyubahiro 85 Reputation points Independent Advisor
2 answers

Keeps disconnecting from the exchange mailbox

I'm running into an annoying problem with Classic Outlook on my work PC. I'm using Windows 11 Pro with a Microsoft 365 Business Standard license. Outlook randomly switches to "Disconnected" or "Trying to connect..." even though my…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:02:03.42+00:00
Lewis C 0 Reputation points
commented 2026-11-11T14:55:10.22+00:00
Lewis C 0 Reputation points
1 answer

Signing in multiple times every day

Each day I have to sign in to my laptop using my office365 account, then to Outlook with the same account, then to my web browser with the same account, now to Onedrive with the same office365 account.  The I use my phone and have to sign in to Outlook…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-10T10:46:31.84+00:00
Andrew McCandless 0 Reputation points
commented 2026-11-11T14:54:35.8133333+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
2 answers

How do I change Microsoft 365 from my old laptop to a new one? I HAVE PAID THE SUBSCRIPTION

I am unable to use Microsoft 365 on my new computer. How do I change it from my old laptop to my new one. I have paid for the subscription

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-11-11T14:20:21.86+00:00
Norma Shaw 0 Reputation points
answered 2026-11-11T14:54:30.04+00:00
DaveM121 947.9K Reputation points Independent Advisor
1 answer

how to enable multiplayer in minecraft

i recently bought minecraft but i cant play multiplayer and it says to check my microsoft account settings but we cant see it anywhere we have googled a few times but most results seemed to be outdated we just cant find where to change it

Community Center | Not monitored
asked 2025-01-25T15:55:47.05+00:00
Alexander Stolk 10 Reputation points
answered 2026-11-11T14:52:53.1533333+00:00
2 answers

Brightness

I cant adjust brightness from the settings or even find the adjustment bar. shortcuts dont work (FN + F7,F8) or WIN + A. the brightness bar is not even there

Windows for home | Windows 11 | Display and graphics
asked 2026-11-11T14:17:55.5166667+00:00
Kareem Hazem 0 Reputation points
answered 2026-11-11T14:52:18.1433333+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Copilot won't edit images with people

Copilot allowed editing images with people in the image up until three days ago. Since then Copilot will not allow any image basic editing if there are people in the image. The reason given is that it is due to Code of Conduct. I have read the Code…

Microsoft Copilot | Other
asked 2026-11-11T00:02:29.22+00:00
Michael Rowley 0 Reputation points
edited an answer 2026-11-11T14:49:35.2866667+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft PowerPoint themes are missing in design tab but present in my Office install folder

I just installed Microsoft 365 with the student license, and I was trying to find a couple of themes but they were missing from the design tab. Looking through my program files folder, I was able to find all of them, they just aren't showing up in the…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-11-11T14:06:16.99+00:00
Jack Beige 0 Reputation points
answered 2026-11-11T14:47:51.47+00:00
TaoLi 120.5K Reputation points Independent Advisor
2 answers

lost microsoft office

after reinstalling computer, lost microsoft office...

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T18:10:22.96+00:00
Jack Lin 0 Reputation points
edited an answer 2026-11-11T14:44:35.42+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
6 answers

Office Agent

When will the issue with Office Agent be resolved?

Microsoft 365 and Office | Other
asked 2026-11-09T14:42:23.56+00:00
Steve Chavez 5 Reputation points
answered 2026-11-11T14:43:46.49+00:00
Steve Chavez 5 Reputation points
2 answers

Subject: Sole Global Administrator locked out — MFA recovery required

Hello Microsoft Support Team, We need assistance recovering administrative access to our Microsoft 365 tenant. Our only Global Administrator lost access to the device configured with Microsoft Authenticator. There are no alternative MFA methods available…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T12:54:57.33+00:00
Iago Santos 0 Reputation points
edited the question 2026-11-11T14:43:43.4633333+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
2 answers

Why does my cursor freeze and my laptop require restarting?

I have a brand new ASUS Zenbook. Almost every day, I encounter a "screen freeze" which my cursor stops moving, I can't change/open and other windows, and I have no solutions other than hitting the power button on/off. Please help!

Microsoft 365 and Office | Other
asked 2026-11-11T14:11:03.1166667+00:00
Julie Marquis 0 Reputation points
answered 2026-11-11T14:43:38.4266667+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Prolemas com o outlook

Bom dia, estou a uma semana sem receber email corporativo, preciso de uma solução.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T11:42:26.1033333+00:00
Financeiro 0 Reputation points
commented 2026-11-11T14:42:06.1566667+00:00
Demi Nguyen 3,045 Reputation points Independent Advisor
1 answer

Optional Message setting 500 Character Limit in File Sharing

Optional Message setting 500 Character Limit in File Sharing - is this still a limitation? Any workaround? Please provide Microsoft URL about this limitation

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-09-08T13:22:57.1033333+00:00
ZTS 65 Reputation points
commented 2026-11-11T14:41:28.48+00:00
Jamie Bekkers 0 Reputation points
3 answers

Assistente pianificazione – disallineamento scala temporale tra riga organizzatore e partecipanti

Da diverse settimane si presenta un problema ricorrente nell’Assistente pianificazione (Scheduling Assistant) di Outlook classic. Sintomi: La riga del calendario di un utente (“Calendario - monica”) e le righe dei colleghi non sono allineate sulla…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T14:37:13.42+00:00
SPEDICATO Mario 20 Reputation points
commented 2026-11-11T14:41:26.1766667+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

Billing Issue - Being Billed for both Family and Personal Office 365

My credit card shows being billed in September for Office 365 family and October for Office 365 Personal ($99). In Manage accounts I only see the family. I can not find any other user with a Microsoft account (re: Manage Account) that has this…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T14:06:49.4666667+00:00
Cris Vitsorek 0 Reputation points
answered 2026-11-11T14:41:20.7833333+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code, Even in laptop click on security info…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-11-11T13:27:23.9033333+00:00
Snehal Kulkarni 0 Reputation points
edited an answer 2026-11-11T14:40:44.6333333+00:00
Liora 3,610 Reputation points Independent Advisor
2 answers

Outlook Classic Issue with Barracuda

We have noticed a recent issue with Outlook Classic and Barracuda Archive addin. The issue that was happening was when you were using the Barracuda Archive addin, it would search for the archived email but fail to open it. This was happening on Outlook…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T13:35:00.4466667+00:00
Andrew Sweebe 0 Reputation points
commented 2026-11-11T14:40:13.19+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

I open computer and message "Your Windows license will expire soon" - license renewed

Tag I open computer and message "Your Windows license will expire soon" - license renewed I renewed Microsoft 365 on Nov. 3 2926. Got email from Microsoft with "Your subscription to Microsoft ... has been renewed" "Renewal…

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T14:04:39.8633333+00:00
Kurt Schlichting 0 Reputation points
answered 2026-11-11T14:39:48.8633333+00:00
DaveM121 947.9K Reputation points Independent Advisor