A tool for managing user identities, credentials, and access across on-premises and cloud environments
Verify Popup Is Legitimate
I was just asked in a popup in the edge browser to verify the email address and phone number listed on the screen to update my Microsoft profile. I clicked the option OK. Is this a legitimate popup on the windows browser?
Microsoft Security | Microsoft Identity Manager
I want to remove all the pictures uploaded from my phone on to OneDrive but keep any files I already had on my computer.
I had to transfer some photos from my computer to my iPhone using OneDrive, and my phone's entire camera roll is now in my OneDrive, which I don't want because I have too many photos, and it completely filled up my OneDrive storage. Is there a way to…
Microsoft 365 and Office | OneDrive | For home | iOS
A Microsoft file hosting and synchronization service.
How to block a domain before it hits Outlook.com junk folder?
In one day, my Outlook.com junk folder can get 100's of messages from hchbkm.com. This prevents me from reading the junk folder to make sure there's nothing I should un-junk. The hchbkm.com messages don't clump together when I sort on "From"…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Excel 2016 Copy/Paste Still Failing After KB5002665
After installing KB5002914, we experienced the known Excel 2016 issue where paste operations fail silently (Ctrl+C works, Ctrl+V does nothing, no error message). We have since installed KB5002665, which Microsoft states fixes this issue. Environment …
Microsoft 365 and Office | Excel | For home | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Unrecognized recurring $6.00 charge for SharePoint Plan 1
Dear Microsoft Support Team, I am writing to request assistance with a recurring monthly charge of $6.00 for a SharePoint Online Plan 1 subscription that I cannot access or manage. When I check my personal Microsoft account's subscription dashboard, this…
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Issues Azure data Factory SFTP connection ( SSH client)
HI MS Team, We encounter some issues with connecting a SFTP server of one of our financial counter parties. The issue is due to security level that they do not support rsa-sha but only the rsa-sha2 version for host key exchange. If i look at the error…
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
Free Year of Officed 365
I just purchased a laptop that includes a free year of MS Office 365, but I already have a monthly subscription to it. How do I utilize the free year.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Where are emails marked OUTBOX on iPhone in my desktop PC's Outlook for web application?
Sending emails from my phone to my PC using the same email account often (but not always) results in those emails being hung up in the iPhone's Outbox. I cannot find the same Outbox emails on the desktop PC. Would like to be able to save the photos…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Out of AI credits
I had this message from CoPilot 'Unfortunately, I can't complete that request because you're out of AI credits this month. Your credits will refill at the start of the next month'. I had no idea this was even a thing!! Can I do anything about this? I've…
Microsoft Copilot | Other
How to Enable Microsoft Login or Customize OIDC Logo in Entra External ID
Hi, I have an external tenant set up in Entra External ID, and I've successfully enabled customers to log in with Google. However, ironically, I can't seem to find a way to enable login with a Microsoft account directly. As a workaround, I followed this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Legal name change
How to change my legal name in microsoft account as it should match my Government ID
Community Center | Not monitored
Tag not monitored by Microsoft.
Udemy OTP not hitting my email account
For some months now, I have not really counted but I can recollect using my udemy account in April. Since then trying to log in is impossible. Even for the April I talked about, I tried the OTP a couple of times and I did not receive it and udemy asked…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How do you copy a group header to each member of the group in Power Query
I have a large list (55,000 records) that are split into over 200 different groups. The group is displayed in the record above the group members, but i need to show the group on each record. Group a Record 1 Record 2 Group b Record 3 Record 4 Record 5 I…
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Sole Global Admin locked out: SMS OTP failing (Error 399287) and completely trapped in the AI phone support loop.
Hey everyone. I'm honestly at my wit's end and just exhausted fighting with this system. I'm hoping someone here has a backdoor or a magic phrase to bypass this support void. I am the sole Global Admin for my tenant. I have my password. Unfortunately, I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
error tag 7ita9
I get this error message when I log onto Outlook.I have not been able to find the locations referred to below (suggested as a possible answer) although I have chosen to view hidden files: Open the IdentityCache and OneAuth folders. Delete everything…
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Outlook Dissapeared from my screen
I still have the logo "OUTLOOK" on my screen, but when I push it I can not receive Outlout. The screen is blanc. I bought outlook months ago, before I switched from Windows 10 to W 11
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Do I have to buy an annual subscription to Microsoft 365 ?
In December 2025 I bought Microsoft Office Professional 2021 and digitally downloaded it on my PC. When I recently tried to open a word or excel document for the first time, I am asked to buy Microsoft 365. Do I have to buy an annual subscription to…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Error in Microsoft reporting
How do I fix an error in Microsoft reporting after downloading Office Home 2024 for Mac?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance.
I get this error message despite not asking for any personal or sensitive information. Has anyone else gotten this error and, if so, how did you resolve it? thanks.
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
Excel Macro to find the next number 1 in Column A:A
Hello from Steve A Macro In Excel Objective please is to find the next number 1 in Column A:A Once found delete all above the number 1 to Column A:1 Thank you
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.