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1 answer One of the answers was accepted by the question author.

Verify Popup Is Legitimate

I was just asked in a popup in the edge browser to verify the email address and phone number listed on the screen to update my Microsoft profile. I clicked the option OK. Is this a legitimate popup on the windows browser?

Microsoft Security | Microsoft Identity Manager
asked 2026-10-27T01:49:02.02+00:00
Donald Myers 20 Reputation points
accepted 2026-10-27T01:54:59.7733333+00:00
Donald Myers 20 Reputation points
1 answer One of the answers was accepted by the question author.

I want to remove all the pictures uploaded from my phone on to OneDrive but keep any files I already had on my computer.

I had to transfer some photos from my computer to my iPhone using OneDrive, and my phone's entire camera roll is now in my OneDrive, which I don't want because I have too many photos, and it completely filled up my OneDrive storage. Is there a way to…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-10-25T21:21:38.6333333+00:00
Hana 20 Reputation points
accepted 2026-10-27T01:52:32.58+00:00
Hana 20 Reputation points
3 answers One of the answers was accepted by the question author.

How to block a domain before it hits Outlook.com junk folder?

In one day, my Outlook.com junk folder can get 100's of messages from hchbkm.com. This prevents me from reading the junk folder to make sure there's nothing I should un-junk. The hchbkm.com messages don't clump together when I sort on "From"…

Outlook | Web | Outlook.com | Email
asked 2026-10-25T16:32:20.5166667+00:00
John Stout 20 Reputation points
accepted 2026-10-27T01:48:07.75+00:00
John Stout 20 Reputation points
1 answer One of the answers was accepted by the question author.

Excel 2016 Copy/Paste Still Failing After KB5002665

After installing KB5002914, we experienced the known Excel 2016 issue where paste operations fail silently (Ctrl+C works, Ctrl+V does nothing, no error message). We have since installed KB5002665, which Microsoft states fixes this issue. Environment …

Microsoft 365 and Office | Excel | For home | Other
asked 2026-10-22T12:20:23.8+00:00
Muhammed Irfan 20 Reputation points
commented 2026-10-27T01:27:47.66+00:00
Xavier-D 14,545 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unrecognized recurring $6.00 charge for SharePoint Plan 1

Dear Microsoft Support Team, I am writing to request assistance with a recurring monthly charge of $6.00 for a SharePoint Online Plan 1 subscription that I cannot access or manage. When I check my personal Microsoft account's subscription dashboard, this…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-10-25T01:35:36.1933333+00:00
Ray Justin 20 Reputation points
accepted 2026-10-27T01:22:17.8233333+00:00
Ray Justin 20 Reputation points
2 answers

Issues Azure data Factory SFTP connection ( SSH client)

HI MS Team, We encounter some issues with connecting a SFTP server of one of our financial counter parties. The issue is due to security level that they do not support rsa-sha  but only the rsa-sha2  version for host key exchange. If i look at the error…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,111 questions
asked 2026-09-07T10:30:11.16+00:00
Shivata Tikoo 0 Reputation points
recommended 2026-10-27T01:18:48.9133333+00:00
SIVASANKAR YEDDULA 250 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Free Year of Officed 365

I just purchased a laptop that includes a free year of MS Office 365, but I already have a monthly subscription to it. How do I utilize the free year.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-27T00:12:10.7566667+00:00
Grvylady 20 Reputation points
answered 2026-10-27T00:57:13.72+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Where are emails marked OUTBOX on iPhone in my desktop PC's Outlook for web application?

Sending emails from my phone to my PC using the same email account often (but not always) results in those emails being hung up in the iPhone's Outbox. I cannot find the same Outbox emails on the desktop PC. Would like to be able to save the photos…

Outlook | Web | Outlook.com | Email
asked 2026-10-18T15:40:38.0633333+00:00
STL MO 20 Reputation points
commented 2026-10-27T00:56:38.28+00:00
STL MO 20 Reputation points
2 answers One of the answers was accepted by the question author.

Out of AI credits

I had this message from CoPilot 'Unfortunately, I can't complete that request because you're out of AI credits this month. Your credits will refill at the start of the next month'. I had no idea this was even a thing!! Can I do anything about this? I've…

Microsoft Copilot | Other
asked 2026-05-05T19:17:01.3033333+00:00
Corinne Luke 20 Reputation points
commented 2026-10-27T00:26:42.13+00:00
Ed McNamee 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to Enable Microsoft Login or Customize OIDC Logo in Entra External ID

Hi, I have an external tenant set up in Entra External ID, and I've successfully enabled customers to log in with Google. However, ironically, I can't seem to find a way to enable login with a Microsoft account directly. As a workaround, I followed this…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-06-16T04:33:23.3466667+00:00
Dennis Nguyen 25 Reputation points
answered 2026-10-27T00:19:05.53+00:00
RoryB 705 Reputation points
2 answers One of the answers was accepted by the question author.

Legal name change

How to change my legal name in microsoft account as it should match my Government ID

Community Center | Not monitored
asked 2026-10-07T12:54:35.36+00:00
RamalingamKowshik-4493 25 Reputation points
commented 2026-10-26T23:40:20.9033333+00:00
Abin MU 0 Reputation points
1 answer One of the answers was accepted by the question author.

Udemy OTP not hitting my email account

For some months now, I have not really counted but I can recollect using my udemy account in April. Since then trying to log in is impossible. Even for the April I talked about, I tried the OTP a couple of times and I did not receive it and udemy asked…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-21T17:59:50.6633333+00:00
noobix 20 Reputation points
commented 2026-10-26T23:35:55.5466667+00:00
Chloe-V 15,330 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How do you copy a group header to each member of the group in Power Query

I have a large list (55,000 records) that are split into over 200 different groups. The group is displayed in the record above the group members, but i need to show the group on each record. Group a Record 1 Record 2 Group b Record 3 Record 4 Record 5 I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-26T14:13:15.08+00:00
Mark Simmons 20 Reputation points
commented 2026-10-26T22:54:48.62+00:00
Ashish Mathur 102.6K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Sole Global Admin locked out: SMS OTP failing (Error 399287) and completely trapped in the AI phone support loop.

Hey everyone. I'm honestly at my wit's end and just exhausted fighting with this system. I'm hoping someone here has a backdoor or a magic phrase to bypass this support void. I am the sole Global Admin for my tenant. I have my password. Unfortunately, I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-22T16:47:55.15+00:00
Endrence Leternet 20 Reputation points
accepted 2026-10-26T22:49:34.0933333+00:00
Endrence Leternet 20 Reputation points
2 answers One of the answers was accepted by the question author.

error tag 7ita9

I get this error message when I log onto Outlook.I have not been able to find the locations referred to below (suggested as a possible answer) although I have chosen to view hidden files: Open the IdentityCache and OneAuth folders. Delete everything…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-25T21:36:25.4233333+00:00
Charles 20 Reputation points
commented 2026-10-26T22:34:26.41+00:00
Ivory 2,880 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook Dissapeared from my screen

I still have the logo "OUTLOOK" on my screen, but when I push it I can not receive Outlout. The screen is blanc. I bought outlook months ago, before I switched from Windows 10 to W 11

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-26T22:17:31.8933333+00:00
Ton Fontein 20 Reputation points
accepted 2026-10-26T22:21:21.1966667+00:00
Ton Fontein 20 Reputation points
3 answers One of the answers was accepted by the question author.

Do I have to buy an annual subscription to Microsoft 365 ?

In December 2025 I bought Microsoft Office Professional 2021 and digitally downloaded it on my PC. When I recently tried to open a word or excel document for the first time, I am asked to buy Microsoft 365. Do I have to buy an annual subscription to…

Microsoft 365 and Office | Other
asked 2026-03-31T17:43:23.49+00:00
Katharina Burtt 20 Reputation points
edited a comment 2026-10-26T22:11:14.2333333+00:00
Paula Meyers 0 Reputation points
2 answers One of the answers was accepted by the question author.

Error in Microsoft reporting

How do I fix an error in Microsoft reporting after downloading Office Home 2024 for Mac?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-26T20:17:15.91+00:00
Dinah Eng 20 Reputation points
accepted 2026-10-26T22:01:07.24+00:00
Dinah Eng 20 Reputation points
2 answers One of the answers was accepted by the question author.

This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance.

I get this error message despite not asking for any personal or sensitive information. Has anyone else gotten this error and, if so, how did you resolve it? thanks. 

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-06-02T14:57:01.44+00:00
Redding Kyle 20 Reputation points
commented 2026-10-26T21:48:52+00:00
Lou-Ann Gallagher 0 Reputation points
1 answer One of the answers was accepted by the question author.

Excel Macro to find the next number 1 in Column A:A

Hello from Steve A Macro In Excel Objective please is to find the next number 1 in Column A:A Once found delete all above the number 1 to Column A:1 Thank you

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-26T19:37:59.4433333+00:00
SteveD 725 Reputation points
commented 2026-10-26T21:43:16.5866667+00:00
SteveD 725 Reputation points