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2 answers

My OneNote is not working "run into an error that is preventing from working correctly."

Please fix it now. I have important information there.

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-11-09T13:24:44.5233333+00:00
Ymereg Mabborang 0 Reputation points
commented 2026-11-11T13:45:23.9866667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
3 answers

I moved from Australia to SPain

I have updated my billing address to SPain. Cancelled my Australian SUbscription, tried paying with Amex, Pay Pal and Visa and Mastercard, it does not let me. I am trying using my Australian card, to no avail. Tried with my PSanish Card after changing to…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-09T18:02:53.1866667+00:00
Vivian Allen 0 Reputation points
commented 2026-11-11T13:44:40.5166667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

I have Outlook 2003. Need to alter POP3 numbers for bt but the incoming one does not work.

Bt have advised me I must change some of my email settings. After doing so I have been able to send emails on the new POP 587 number. The new POP number for incoming mail 995 or 993 do not work.

Windows for home | Other | Email and communications
asked 2026-11-09T13:39:52.72+00:00
Patricia Palmer 0 Reputation points
commented 2026-11-11T13:43:40.6866667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

why do my emails end up in spam when sending to gmail

why do my emails end up in spam when sending to gmail

Outlook | Web | Outlook.com | Email
asked 2026-11-09T11:39:29.99+00:00
James Cooper 0 Reputation points
commented 2026-11-11T13:43:10.1966667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving hotmail emails on android phone

I'm receiving emails sent from a pc, but not receiving any emails sent from mobile phones

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-09T11:35:08.7466667+00:00
Vanessa Ann Dilley 0 Reputation points
commented 2026-11-11T13:42:40.7033333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

workbook that has given me an error

my workbook named church support gives me this error: [moderator's note: PII removed] I cannot open this and I need the information in it.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-09T16:05:09.12+00:00
New Work Baptist Church 0 Reputation points
commented 2026-11-11T13:42:13.37+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

Cancel Minecraft realms

I did not order minecraft realms. It is not in my order history through microsoft and it is not in my apple subscriptions. What would be the best way to cancel this subscription.

Windows for home | Other | Gaming
asked 2026-11-09T15:12:39.8766667+00:00
LaShawn Hurst 0 Reputation points
commented 2026-11-11T13:40:43.48+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

How to open excel thru OneDrive in the desktop app

how do i open ms excel in desktop app? i used to be able to simply select "open in app" now, no matter what i see this in the formula bar... [moderator's note: PII removed]

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-09T14:47:49.13+00:00
Mark 0 Reputation points
commented 2026-11-11T13:40:02.0666667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

I can't sign in to One Drive on my PC

I was using it well, but suddenly I can't log in I searched and referenced the answer to the question, deleted the credentials, reset, deleted the app, and reinstalled it, but it was still the same. It works online or on other devices without any issues,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T13:16:07.3433333+00:00
Matt 0 Reputation points
answered 2026-11-11T13:39:52.8333333+00:00
Jean Gahunga 0 Reputation points Independent Advisor
2 answers

link accounts and remove ads

I need someone to call me from Microsoft to help me with an issue. I have a 365 family subscription. I also have an outlook email address that was set up a long time ago under the free version of office. I want to link my paid subscription account…

Microsoft 365 and Office | Other
asked 2026-11-09T15:14:08.15+00:00
Brian Heuchert 0 Reputation points
commented 2026-11-11T13:39:27.14+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

Subscription Question

How do I determine which Copilot subscription I have. I need to know whether I have the premium version.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T00:10:39.5333333+00:00
Pettis Perry 0 Reputation points
commented 2026-11-11T13:38:58.97+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

Move from Outlook to New Outlook, signatures error

Hello, We are moving our organisation from Outlook to New Outlook. We are working with our private Outlook Accounts as well having Shared Accounts. The issue is than when logging in to the Shared Account, via our personal accounts, then we have the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-11T09:01:23.8533333+00:00
DTIT 0 Reputation points
edited a comment 2026-11-11T13:38:02.3833333+00:00
DTIT 0 Reputation points
2 answers

Weather lock-screen widget Add button remains grayed out in Windows 11 26H2

Windows 11 26H2. Settings > Personalization > Lock screen > Widgets is enabled. The Add widget catalog opens normally. Some widgets (Daily Discovery, Daily Wonder, Phone Link) have active Add buttons, but Weather's Add button is grayed out and…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-09-30T13:57:42.08+00:00
Wayne 10 Reputation points
answered 2026-11-11T13:37:40.7466667+00:00
Wayne 10 Reputation points
1 answer

How to tell if GoGuardian is watching me at home?

Hey, I've seen countless online forums of people claiming they were still being spied on on their home computers while trying to do work at home. I don't have a school-issued computer, and it's a Windows, not a Chromebook. I'm never on my school account…

Windows for home | Other | Security and privacy
asked 2026-11-09T16:14:16.24+00:00
Callahan, Celeste 0 Reputation points
commented 2026-11-11T13:37:11.16+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

I am not receiving automated emails from NHS login.

I am not receiving automated emails from NHS login. The emails are being sent from "******@login.nhs.uk". NHS login has confirmed that the messages are being rejected (bounced) by my email provider. You would like Microsoft to investigate…

Outlook | Web | Outlook.com | Email
asked 2026-11-09T16:21:11.32+00:00
rachel derbyshire 0 Reputation points
commented 2026-11-11T13:36:37.31+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

Account recovery form denied

Hello, I can't verify my old email address that I've had for a decade. I have got a new phone number so I can't verify it with the text message code. I then got told that I need to fill out an account recovery form, which I have, however it has been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T23:39:37.6533333+00:00
Matthew Dunn 0 Reputation points
commented 2026-11-11T13:36:05.34+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
1 answer

no can find windows fax scan on windows 11 which should be o this expnsive darn thing

cant find windows fax scan on windows 11 si si si si si si si what the heck is a tag

Windows for home | Windows 11 | Apps
asked 2026-11-11T08:45:34.65+00:00
s l 0 Reputation points
answered 2026-11-11T13:35:42.6566667+00:00
Lychee-Ng 30,565 Reputation points Microsoft External Staff Moderator
2 answers

how to remove auto renewal

want to remove auto renewal from my account as I will no longer need mu computer after Feb 2027

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-09T20:02:15.73+00:00
gregory dowdall 0 Reputation points
commented 2026-11-11T13:34:59+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Edge is not loading full web pages

The left pane, usually a menu list, is missing on many web pages. I am operating Win 11, Edge, on an HP Probook. Of possible relevance, these pages load properly on my desktop PC, also Win 11.

Microsoft Edge | Website issues | Windows 11
asked 2026-11-09T19:57:51.6333333+00:00
Sue Brown 20 Reputation points
commented 2026-11-11T13:34:18.1233333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

My wife is the other user on our Laptop,but is now locked out

The Windows Microsoft account , for my Wife on our Laptop has locked her out. Her "Pin is not availabe" We try follwing the recovery process. Sending an email with a code to my account, which never arrives. Also no password seems to work. She…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-09T18:33:48.6633333+00:00
steve m clubley 0 Reputation points
commented 2026-11-11T13:33:15.12+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator