Weather lock-screen widget Add button remains grayed out in Windows 11 26H2

Question

Weather lock-screen widget Add button remains grayed out in Windows 11 26H2

Wayne 0

Windows 11 26H2. Settings > Personalization > Lock screen > Widgets is enabled. The Add widget catalog opens normally. Some widgets (Daily Discovery, Daily Wonder, Phone Link) have active Add buttons, but Weather's Add button is grayed out and Weather cannot be selected. Location services are enabled. This problem existed in 25H2 and remains after upgrading to 26H2. Widgets works normally with Win+W. How do I fix this?

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Answer 1

Emma1-N 13,320 Microsoft External Staff Moderator

Welcome Wayne,

Thank you for posting in the Microsoft Q&A forum.

To better narrow this down, could you first confirm whether you are signed in to Windows with a personal Microsoft account or a local account? Also, when you open the Widgets board using Win+W, is the Weather widget already added and functioning normally there?

Since other lock screen widgets can be added but only Weather remains unavailable, please try these quick checks:

Open Settings > Privacy & security > Location and temporarily turn Location services OFF. Restart the PC, then turn it back ON and check whether the Weather widget can be added.
Open the Widgets board with Win+W, remove the Weather widget if it is already present there, then add it again. After that, return to Settings > Personalization > Lock screen and check the Weather widget status.
Open Microsoft Store > Library and select Get updates to ensure Windows Web Experience Pack is fully updated, as Widgets features depend on this component.
Please let us know whether this issue occurs in only your current Windows user profile or in a newly created local test account as well.

I look forward to your update.

Wayne 0 Reputation points

2026-10-01T14:21:28.97+00:00
Thank you for your reply. I am signed into Windows with a personal Microsoft account. To address your other points in order:

Temporarily turning Location services OFF, restart, then on: Weather widget could still NOT be added.

Opening the Widgets board, remove the Weather widget, then add it again: The ADD button was still grayed out after I removed the Weather widget and added it back to the board.

Windows Web Experience Pack: I found no updates for it. Currently on version 526.21100.40.0

The issue apparently occurs in only my current Windows user profile. I created a local test account and the Weather widget appears on the lock screen for that account. I didn't have to add it. It was already there when I hit Win+L.

I hope this additional information will be useful in finding a solution.
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Emma1-N 13,320 Reputation points Microsoft External Staff Moderator

2026-10-02T04:16:16.86+00:00
Hello Wayne,

As a next step, please try resetting the Widgets experience for your affected account:

Open Settings > Apps > Installed apps.

Locate Windows Web Experience Pack.

Select Advanced options.

Choose Reset, then restart your PC and check whether the Weather widget can be added to the lock screen.
Wayne 0 Reputation points

2026-10-02T11:39:50.98+00:00

Unfortunately, the Windows Web Experience Pack is not among the apps in the list of Installed apps. However, it is listed as installed and updated on 08/18/2026 in the Library in the Microsoft Store. Hopefully this may provide a clue.
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator

2026-10-03T07:38:01.8066667+00:00
Hello Wayne,

Thank you for responsding.

More importantly, the results you've provided continue to point to a profile-specific Widgets configuration issue, since the Weather widget works correctly in the test account.

As a next step, please try resetting the Widgets data for your affected account:

Press Ctrl + Shift + Esc to open Task Manager.

Under Processes, locate Widgets or Windows Widgets, select it, and choose End task.

Press Windows + R, enter the following path: %LOCALAPPDATA%\Packages, and press Enter
Wayne 0 Reputation points

2026-10-03T13:58:00.2433333+00:00

It seems like there's a step or steps missing from your instructions. I found Windows Widgets in the Task Manager and ended it per your instructions. Then I typed the path you gave in the Run box and pressed Enter. All that did was open the Packages window in Explorer. Was there something I was supposed to do after that because it didn't solve the problem? I even restarted the computer in hopes it might help but it didn't.