Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,976 questions
1 answer
Microsoft 365 admin MFA lockout after successful password reset — request private Data Protection escalation
I need help reaching Microsoft Data Protection / tenant administrator recovery through an online channel for an existing Microsoft 365 business tenant. The administrator password was successfully reset using the available recovery verification. Sign-in…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2026-10-21T22:22:52.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 47%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM2%3C/text%3E%3C/svg%3E)
MarjanFakhri-2679
0
Reputation points
commented
2026-10-22T01:09:38.1666667+00:00
MarjanFakhri-2679
0
Reputation points
1 answer
Copilot app update unavailable on Samsung Galaxy A12 despite previous app access Hello,
I would like to report what appears to be a compatibility issue affecting the Microsoft Copilot Android app. Device details Device: Samsung Galaxy A12 Operating System: Android 12 Google Play Store version: Current version available for my…
Microsoft Copilot | Other
2,437 questions
asked
2026-10-22T00:36:13.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
David-James Rennie
0
Reputation points
answered
2026-10-22T00:37:28.6266667+00:00
AI answer
1 answer
my Azure account affiliation is incorrectly listed as a company that is not mine
I did cooperative work with the company that is incorrectly listed as mine, but I was never paid as a contractor or an employee. It was a project where our two companies worked together. How do I remove that company from my profile and add my actual…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,976 questions
asked
2026-10-22T00:34:59.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mike B
0
Reputation points
answered
2026-10-22T00:36:42.8366667+00:00
AI answer
1 answer
Unlocke hacked account seems to be differen account than the one i was tring to get back
I got hacked finally got it unblocked from login in tried to log in with same email it looks like tis a new account as my purchase history is empty and that was untrue as id made purchases this year. how can i get my orginal account that is linked to my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-22T00:17:28.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 92%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Josiah Adorno
0
Reputation points
answered
2026-10-22T00:18:08.1566667+00:00
AI answer
1 answer
signed in to Office 365 but can't edit docs
i cannot edit my word docs even though i have paid for a subscription
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
750 questions
asked
2026-10-21T23:33:53.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joel Tomfohr
0
Reputation points
commented
2026-10-22T00:06:45.1966667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
Authenitcator App is asking for an Authication number to sign in
It will not allow me to sign into my back up recovery account. And when I try to sign in, it ask for my code from authenticator app, and I don't even have access to it yet. I don't know what else to do.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,841 questions
asked
2026-10-21T23:53:58.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 64%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZJ%3C/text%3E%3C/svg%3E)
Zhiderious Jones
0
Reputation points
answered
2026-10-21T23:54:37.33+00:00
AI answer
1 answer
Azure for Students rejected despite verified GitHub Student Pack
Hello Microsoft Support, I am a university student at Universitas Jenderal Soedirman, Indonesia. My GitHub Student Developer Pack is verified, but Azure for Students signup repeatedly shows: "You're not eligible for an Azure free account." I…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,094 questions
asked
2026-10-21T23:45:22.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ilyas Bayanul Haq
0
Reputation points
answered
2026-10-21T23:45:42.6333333+00:00
AI answer
1 answer
Add email account to new device with authenticator
Unable to add my email account to a new device cause I have not completed the process of adding the code to the authenticator app.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,841 questions
asked
2026-03-12T13:05:45.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 20%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
hello
5
Reputation points
commented
2026-10-21T23:35:18.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Phil Wolfe
0
Reputation points
1 answer
Title: Static Web Apps: /.auth/logout with the aad provider never returns to the app (end-session request has no client_id or id_token_hint)
Setup Azure Static Web Apps, Standard plan, custom domain. Two providers in staticwebapp.config.json: customOpenIdConnectProviders "customer" (Microsoft Entra External ID / ciamlogin.com), loginParameterNames ["prompt=login"] …
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,506 questions
asked
2026-10-21T23:33:42.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 20%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gavin Neal
0
Reputation points
answered
2026-10-21T23:34:55.8533333+00:00
AI answer
1 answer
Windows Sandbox: supported read-only verification of effective session security settings
How can I verify the effective security controls of a particular Windows Sandbox session created through the packaged wsb CLI, using supported read-only, credential-free interfaces? Installation recorded on October 20, 2026: Windows display version 26H2,…
Windows for home | Windows 11 | Security and privacy
8,904 questions
asked
2026-10-21T23:22:24.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 57.99999999999999%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tony Caringola
0
Reputation points
answered
2026-10-21T23:23:47.1433333+00:00
AI answer
1 answer
msaccsafety.com problem
my account was hacked and now recognizes itself as ni*****@msaccsafety.com. this problem has caused me time and money to fix, only to show up again. if a microsoft employee sees this, or anyone who knows a way to tell microsoft to delete this account,…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,556 questions
asked
2026-10-21T23:06:50.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex Louks
5
Reputation points
answered
2026-10-21T23:07:07.54+00:00
AI answer
1 answer
How to give access to your OneDrive before your death
Can this be done? If a person dies can there be a digital legacy be set up before they die in order to pass an account to someone like your spouse or adult children?
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,159 questions
asked
2026-10-21T23:03:17.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
norm phillips
0
Reputation points
answered
2026-10-21T23:03:46.2766667+00:00
AI answer
1 answer
Two Azure billing credit-request cases unassigned for nearly two weeks – how to escalate?
I raised a billing support case on 9 October 2026 (2610090030001531) requesting a one-time courtesy credit for unexpected Logic Apps Standard charges on a personal pay-as-you-go learning subscription. It's been unassigned with no contact since, and…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-21T22:48:37.9433333+00:00
Vijay Moorthy
1
Reputation point
answered
2026-10-21T22:49:38.7733333+00:00
AI answer
1 answer
Lost access to Entra External ID in Azure Admin panel after switching domains on account
Our primary administrator account was still set to .onmicrosoft.com. We recently changed it to use our company domain instead (kflintegrations.com). The primary administrator is also the administrator for our Entra External ID domain under the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,705 questions
asked
2026-06-02T18:36:56.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 2%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
AdminUser LFKSolutions
0
Reputation points
commented
2026-10-21T22:40:46.32+00:00
AdminUser LFKSolutions
0
Reputation points
1 answer
Trying play Halo on PS5
I am trying to link my account to play Halo on the PS5. The console says there is an error and to contact support. Supports AI tells me to go online. I did it online and was told it was linked but the PS5 says it is not. How do I get on to play?
Windows for home | Other | Gaming
4,549 questions
asked
2026-10-21T22:12:28.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Steve
0
Reputation points
answered
2026-10-21T22:13:18.9466667+00:00
AI answer
1 answer
Call Automation real time transcription fails with TranscriptionFailed 400 subcode 8565 on inbound PSTN calls
Inbound PSTN calls to an ACS phone number (UK geographic, data location UK) are answered with answer_call from the Python SDK azure-communication-callautomation 1.6.0, with TranscriptionOptions transport websocket, locale en-GB, start_transcription true,…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,838 questions
asked
2026-10-21T21:54:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ravi Namburi
0
Reputation points
answered
2026-10-21T21:55:57.49+00:00
AI answer
1 answer
My account was stolen they changed my email and password
Hello I been trying a lot to recover my account I have call Microsoft Support but its just a bot assistant that sends me a website i done that and nothing I been trying to recover my account my whole Microsoft account so i had to create another account i…
Windows for home | Windows 11 | Accounts, profiles, and login
10,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
1 answer
For I have an existing case, 7110012335. I want a status on this - it's been TWO weeks now!
I have an existing case, 7110012335. Tomorrow marks two weeks without access to my Microsoft 365 applications. I have already provided diagnostics and sent follow-up requests for status. I need the case reviewed and escalated, and I would like a support…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-21T20:51:00.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Banas
0
Reputation points
answered
2026-10-21T20:51:37.32+00:00
AI answer
1 answer
Repeated attempts to hack my account
On a daily basis I'm getting repeated attempts to hack my account. I have changed my email account and passwords several times. It keeps happing several times a day.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,841 questions
asked
2026-10-21T20:41:26.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ray DeLeon
0
Reputation points
answered
2026-10-21T20:42:23.2533333+00:00
AI answer
1 answer
Whiteboard
I missed the notification to pull the whiteboard files off the app before it closed. Is there a chance to still do this or reopen the app
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,676 questions
asked
2026-10-21T19:56:14.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 70%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steven Burkhardt
0
Reputation points
answered
2026-10-21T19:57:05.15+00:00
AI answer