Azure for Students rejected despite verified GitHub Student Pack

Ilyas Bayanul Haq 0 Reputation points
2026-10-21T23:45:22.83+00:00

Hello Microsoft Support,

I am a university student at Universitas Jenderal Soedirman, Indonesia. My GitHub Student Developer Pack is verified, but Azure for Students signup repeatedly shows: "You're not eligible for an Azure free account."

I have no active Azure subscriptions. The Azure Education support link redirects me to Engage Center, where I have no workspace permissions.

Could you advise how I can request an eligibility review for my student offer?

Thank you.

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

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  1. AI answer

    2026-10-21T23:45:42.6333333+00:00

    Azure for Students and the GitHub Student Developer Pack use separate verification systems. A verified GitHub Student Pack does not automatically make the Azure for Students offer eligible.

    For Azure for Students, eligibility requires:

    1. Being a full-time student at an accredited, degree-granting two-year or four-year institution.
    2. Verifying academic status through the institution’s email address.
    3. Only one Azure for Students subscription per eligible customer.

    If the sign-up is rejected and the Education support path is redirecting to Engage Center, the supported next step is to request help through Azure support:

    1. Open the Azure portal: Azure portal.
    2. Go to Help + Support or open the support blade directly: Azure support.
    3. Create a support request for subscription management or Azure for Students eligibility.
    4. In the request, ask for an eligibility review and ask support to check whether a previous Azure for Students eligibility or redemption record is associated with another Microsoft identity.

    If the institution does not provide an academic email account, there is no supported workaround to bypass Azure for Students verification. In that case, the practical option is to contact the university IT team to ask whether an academic account can be provided for verification, or whether they can raise a support request on the student’s behalf.

    If the account later becomes eligible and the offer is activated, the subscription includes $100 credit for 12 months, and renewal is possible only while student status remains valid.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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