1,887,525 questions

Sort by: Updated
0 answers

URGENT: Suspected Microsoft 365 tenant takeover; Global Administrator access lost

Hello Microsoft Q&A moderators, Our company in Türkiye needs urgent assistance with a suspected Microsoft 365 tenant compromise and administrator lockout. Our established administrator can still authenticate using Microsoft Authenticator, but all…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-13T20:35:29.11+00:00
Levent Sengecal 0 Reputation points
2 answers One of the answers was accepted by the question author.

still not receiving emails after outage

I know outage is resolving. I am receiving some emails but not all emails.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T18:52:53.06+00:00
lupo kristin 0 Reputation points
accepted 2026-11-13T20:35:27.6866667+00:00
lupo kristin 0 Reputation points
1 answer

Can't Install Minecraft - Error 0X80070005

I've tried everything that I've read from other answers. My Windows is up to date, I'm signed in to the same account on Microsoft Store and Xbox. I get to the point where it asks me to choose a folder for my games on (C:). I've made an XboxGames folder…

Windows for home | Windows 11 | Gaming
asked 2026-11-13T20:35:00.9033333+00:00
Sam T 0 Reputation points
answered 2026-11-13T20:35:18.0233333+00:00

AI answer

2 answers

Cannot attach a file to outlook email on my iMac.

All of a sudden when I try to attach a file to an outgoing email in Outlook 365 on my iMac Outlook closes and I get the following message "There was a problem with Microsoft Outlook and we apologize for the inconvenience".

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-13T19:59:13.9333333+00:00
Marvin Kaminsky 0 Reputation points
answered 2026-11-13T20:32:26.1833333+00:00
EmilyS726 280.2K Reputation points Independent Advisor
3 answers

One drive login

I am consistently asked to sign in to one drive each time I log on to my computer. Can't I just login one time?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-13T17:44:42.8433333+00:00
James Foy 0 Reputation points
answered 2026-11-13T20:31:15.7366667+00:00
Craig Long 19,015 Reputation points
2 answers One of the answers was accepted by the question author.

Windows Update Stuck Working on Updates

Hello, I have a computer that is stuck working on updates. I have completed all suggested steps found online and some other tricks that I would have thought would fix the issue but the issue is still present. We are running Microsoft Windows 11 Business …

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-10-19T20:43:18.7866667+00:00
05777553 20 Reputation points
accepted 2026-11-13T20:30:14.8133333+00:00
05777553 20 Reputation points
2 answers

Not Receiving Emails

Since the Outlook outage, I am not receiving emails from any outside accounts. I can send and receive test emails to myself but I am not receiving emails from my AOL and Gmail accounts, nor am I receiving emails from my brother's Outlook account. My…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T19:56:34.8233333+00:00
Jennifer Riddle 0 Reputation points
answered 2026-11-13T20:30:10.02+00:00
EmilyS726 280.2K Reputation points Independent Advisor
3 answers

After recent update, mouse is acting funny

My desktop gamer updated Windows 11 on the 11th of August, 2026. After this update, my mouse has been randomly click locking at times, and other times it will not respond to left or right clicks. When it locks, it is like I am holding the left mouse…

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-19T02:58:52.4966667+00:00
John Johnson 0 Reputation points
commented 2026-11-13T20:30:02.1866667+00:00
Kirsten Coviello 0 Reputation points
1 answer

Recovery Key Does Not Work Screen Stays Stuck on BitLocker Blue Screen

I have my recovery key printed out from my Microsoft Account. I have entered it several times and checked it to make sure I have not made a typo in entering it. It will not work.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-13T18:24:39.3833333+00:00
Randall Farley 0 Reputation points
answered 2026-11-13T20:29:34.9866667+00:00
John DeV 171.5K Reputation points Independent Advisor
1 answer

Wrong Microsoft 365 cancelled

I had 2 microsoft accounts. The Microsoft subsriptionused on my PC was cancelled by mistake. I need help identifying the subscription owner, restoring it if possible, and activating Office with the correct account. Can I get help from a live agent?

Microsoft 365 and Office | Other
asked 2026-11-13T20:28:14.68+00:00
Rick Dumas 0 Reputation points
answered 2026-11-13T20:29:02.9566667+00:00

AI answer

1 answer

Windows server 2025 File Explorer Freezing folder contents (not address bar)

Been trying to test and finally roll out windows server 2025 and the File explorer issues are preventing that. I can be clicking through various folder and then the inside window showing the folders and contents just freezes. The address bar is still…

Windows for business | Windows Server | Performance | Windows desktop and shell experience
asked 2026-11-13T15:32:06.7566667+00:00
Ops 0 Reputation points
commented 2026-11-13T20:28:13.52+00:00
Ops 0 Reputation points
2 answers

windows 11 pro

My laptop previously had activated Windows 11 Pro. It now has Windows 11 Education. I want to recover my previous Pro digital licence without formatting.

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-13T19:49:51.5133333+00:00
Shaikh Faraz Ahmed 0 Reputation points
answered 2026-11-13T20:25:41.7566667+00:00
EmilyS726 280.2K Reputation points Independent Advisor
10 answers One of the answers was accepted by the question author.

2026-11 Security Update (KB5132061) (26300.9974) - Install error - 0x800f0993

This update will not complete. Restarted my computer several times with no joy. Any ideas?

Windows for home | Windows 11 | Windows update
asked 2026-11-11T00:27:14.2666667+00:00
Stuart A 85 Reputation points
commented 2026-11-13T20:25:05.2933333+00:00
ilkka 135 Reputation points
2 answers One of the answers was accepted by the question author.

Having issues with zoom levels on any browser, caused pc to become bricked

Hi, I have had my PC for a good few years now. Ive had issues with it in the past, which took some figuring out to resolve, but this is one that has me stumped. I recently moved house, and of course brought my PC with me. I had to get a new monitor,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-12T16:41:13.4466667+00:00
Inxious757 20 Reputation points
commented 2026-11-13T20:24:05.9133333+00:00
Airbus A350 8,475 Reputation points Volunteer Moderator
0 answers

Request to restore incorrectly deleted Outlook LTSC 2024 question

Dear Microsoft Q&A Moderators, On November 13, 2026, I submitted a technical question titled: "Outlook LTSC 2024 repeatedly prompts for Google OAuth despite successful Gmail IMAP/SMTP authentication" Immediately after publication, the…

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-11-13T20:20:05.1966667+00:00
Marcel van den Dobbelsteen 0 Reputation points
edited the question 2026-11-13T20:23:38.36+00:00
Marcel van den Dobbelsteen 0 Reputation points
1 answer

Phishing scam took control of my Microsoft account

Phishing scam took control of my Microsoft account, can't log in. Recovery form says account does not exist and log in form says wrong password/too many log in attempts, etc. How can I regain access of the account? Online AI forms are not helping!

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T20:22:40.0866667+00:00
Dan Gusmanov 0 Reputation points
answered 2026-11-13T20:23:26.8433333+00:00

AI answer

0 answers

MFA lockout on the only Global Administrator account of my Microsoft 365 Developer tenant

Hello, I have a Microsoft 365 Developer Program tenant named something.onmicrosoft.com. The only Global Administrator account is: [email protected] I used to sign in successfully in the past without Microsoft Authenticator. After a long…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T20:22:54.14+00:00
Peter Kraslan 0 Reputation points
3 answers One of the answers was accepted by the question author.

Outlook Outage 11/12/2026

It it 11/12/2026 and 7:23 EST here. My Outlook, Microsoft 365 and Microsoft Teams is still out. How can I report this to the company? Moved from Microsoft 365 and Office | Access

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-13T00:26:46.4566667+00:00
Stephen Zielinski 25 Reputation points
accepted 2026-11-13T20:22:48.3333333+00:00
Stephen Zielinski 25 Reputation points
1 answer

Microsoft for Startups: Milestone 3 requirements appear met, credit tier never upgraded — how do I reach program support?

We are enrolled in Microsoft for Startups and currently on the $5K credit tier (subscription quota: Sponsored_2016-01-01). Per the published milestone rules, M3 requires 5+ distinct Azure workloads each at ≥$1 spend sustained ~60 continuous days. Per…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-11-13T20:21:21.7966667+00:00
David Shield 0 Reputation points
answered 2026-11-13T20:22:20.4533333+00:00

AI answer

3 answers

How long will it be before Microsoft is up

Please advise when you anticipate Microsoft will be up and running.

Microsoft 365 and Office | Other
asked 2026-11-12T19:05:04.5466667+00:00
Jackie Hernandez 15 Reputation points
answered 2026-11-13T20:22:18.5933333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator