11,841 questions
3 answers
Screenshots defaulting to clipboard
Until today my screenshots were sent to my PC which I could send to Documents if I wanted to but today they are defaulting to clipboard which I do not want and want to revert to the way it has always been and do not understand your instructions. If I…
Windows for home | Windows 11 | Files, folders, and storage
asked
2026-11-10T15:54:29.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 17%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Douglas Bateman
0
Reputation points
answered
2026-11-10T16:32:14.8433333+00:00
DaveM121
947.3K
Reputation points
Independent Advisor
1 answer
Office Professional Plus 2016 installation DVD damaged
I have a Office Professional Plus 2016 installation DVD, but it is not working. I have the product key. How do I get a replacement DVD?
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,451 questions
asked
2026-11-10T15:53:31.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 49%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alvin Khoo
0
Reputation points
answered
2026-11-10T17:37:39.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
3,730
Reputation points
Independent Advisor
1 answer
Azure OpenAI: Response to resource suspension after API key update — Request for suspension lift
Problem description I am seeking assistance to lift the suspension on my Azure OpenAI resource after updating and regenerating my API keys. The resource was suspended due to exposure of API keys in publicly accessible code, and I have taken steps to…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,135 questions
asked
2026-11-10T15:53:17.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED9%3C/text%3E%3C/svg%3E)
DavidBurroughs-9760
0
Reputation points
answered
2026-11-10T17:04:26.0933333+00:00
TP
165.2K
Reputation points
Volunteer Moderator
1 answer
Remaining balance on email is different from Order History remaining balance.
I preordered GTA 6 ultimate edition which is 99.99 with tax total came out to 108.24. I used $24.41 of Microsoft credit I had to pay, and the remaining balance was 83.83. Email I received the day I ordered showed the correct order details. Last night…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,769 questions
asked
2026-11-10T15:48:52.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 31%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Karina
0
Reputation points
answered
2026-11-10T15:49:47.1633333+00:00
AI answer
1 answer
Email Response Time Tracking and Reporting in Outlook / Microsoft 365
Hello, Does Outlook or Exchange Online have a built-in feature to track email response times, identify unanswered emails, and generate reports showing average turnaround times per user or shared mailbox?
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,478 questions
asked
2026-11-10T15:46:28.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 18%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Renuka Kaje
0
Reputation points
answered
2026-11-10T16:14:28.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,185
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Account Locked
I recently just recovered my account from a hacker with the help of CDOC management case around 3 days ago, and now when I try to open microsoft it tells me that my account is locked. I submitted a reinstatement form and they told me that because TSV is…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 31%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
1 answer
my outlook account will not send emails to multiple addresses using BCC.
my outlook account will not send emails to multiple addresses using BCC. I send messages regularly to members. I am not allowed to show the email addresses due to GDPR. The messages just bounce back undelivered. Is there a solution please.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,125 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
1 answer
how to remove the auto pay on debit card on azure services, have a current charge though
how to remove the autopay for debit card for azure subscription
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,167 questions
asked
2026-11-10T15:44:22.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nagesh Kulkarni
0
Reputation points
answered
2026-11-10T15:45:09.5666667+00:00
AI answer
0 answers
Azure Arc: Connectivity Issue on Azure Local VM — Resource Already Exists Error
Problem description I am experiencing connectivity issues with an Azure Local VM that is Azure Arc-enabled. The VM appears as 'Enabled (disconnected)' in Azure, despite all in-guest services like himds, gcarcservice, and extensionservice running, and…
Azure Local
361 questions
asked
2026-11-10T15:44:02.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET4%3C/text%3E%3C/svg%3E)
ThibaultR-4715
0
Reputation points
asked
2026-11-10T15:44:02.5266667+00:00
ThibaultR-4715
0
Reputation points
2 answers
How to compare and count data from 2 sheets
Hello, I have 2 sheets filled with 14,000 part #'s from some machines. I need to compare one sheet to another by counting common items so I can show % difference from one list to another. I have column A in each sheet containing the data to compare. I…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,823 questions
asked
2026-11-10T15:38:46.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Adam Kresler
0
Reputation points
answered
2026-11-10T16:15:59.2533333+00:00
TaoLi
120.3K
Reputation points
Independent Advisor
2 answers
my email on outlook has been interrupted,
My Microsoft 365 account with Outlook was suspended due to non payment I have renewed. my cc is on file but I cant reactivate my email via Outlook
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,769 questions
asked
2026-11-10T15:37:46.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 56.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Traveling Liberally
0
Reputation points
answered
2026-11-10T16:14:47.9633333+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor
2 answers
My hotmail account has been hacked, there is a draft blackmail sextation email being populated in drafts and then sent several times a minute in my inbox
Hello, I am reporting a persistent and concerning security issue affecting my personal hotmail Outlook.com account. Since Nov 7th, 2026, suspicious sextortion messages have been repeatedly appearing in my inbox as unsent drafts, automatically flagged and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,598 questions
asked
2026-11-10T15:37:06.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
david cameron
0
Reputation points
answered
2026-11-10T16:10:12.4266667+00:00
EmilyS726
279.2K
Reputation points
Independent Advisor
1 answer
Windows 11 Driver Installation Error
Hello. I am Serdar, My computer is Acer Nitro ANV15-51. I am having problems with Windows 11 26H2 on my computer. I am having problems when installing drivers, and when installing with Windows Update, it installs old drivers and the problem occurs. Most…
Windows for home | Windows 11 | Devices and drivers
24,973 questions
asked
2026-11-10T15:27:53.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 48%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Serdar Babayev
0
Reputation points
answered
2026-11-10T15:48:01.9766667+00:00
Dio Xavier
298.5K
Reputation points
Volunteer Moderator
3 answers
HOW TO CHECK IF JAVA SCRIPT UPDATED ON MY PC BROWSER
HOW TO CHECK IF JAVA SCRIPT UPDATED ON MY PC BROWSER
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,494 questions
asked
2026-11-10T15:26:12.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
D G
0
Reputation points
answered
2026-11-10T20:09:35.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
85,786
Reputation points
0 answers
Lost access to Azure subscription and tenant after removing last Entra administrator - Subscription ID available and billing continues
Request Type: Subscription Ownership Recovery / Tenant Lockout I am the billing owner of an Azure subscription and can provide invoices, billing verification, and payment verification. Issue Summary: I accidentally removed the only administrative account…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,167 questions
asked
2026-11-10T15:23:35.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 28.000000000000004%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
ABHISHEK CHATTERJEE
0
Reputation points
asked
2026-11-10T15:23:35.2066667+00:00
ABHISHEK CHATTERJEE
0
Reputation points
2 answers
Please help can not login in my MS Exchange account.
When i want to login with my MS exchange account on my new pc I get the error message: Sorry, we're having trouble verifying your account. Please try again. I have only the option to verify with my telefoon nummer buisness domeinnaam. This is the total…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,301 questions
asked
2026-11-10T15:22:30.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
The Inf0rmer
0
Reputation points
edited the question
2026-11-11T00:04:05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,810
Reputation points Microsoft External Staff
Moderator
2 answers
I have been hacked
I have been hacked and purchases are being made on my account
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,040 questions
asked
2026-11-10T15:19:22.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 4%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mary Catherine Brown
0
Reputation points
answered
2026-11-10T16:23:35.1966667+00:00
GsN5034 - IA
79,915
Reputation points
Independent Advisor
2 answers
Unauthorised email forwarding
I noticed today that I had email forwarding enabled to an email account I don't know. I have 2FA and you need a code to sign in to my account which gets set to my phone and I have to authorise. How has this happened?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,676 questions
asked
2026-11-10T15:19:12.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lana Nadeen
0
Reputation points
answered
2026-11-10T15:58:00.0866667+00:00
EmilyS726
279.2K
Reputation points
Independent Advisor
2 answers
Turn off copilot?
I do not like copilot. I don't know how to turn it off. How can I turn copilot off?
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
285 questions
asked
2026-11-10T15:16:09.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 8%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
William Wolf
0
Reputation points
answered
2026-11-10T17:04:29.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.7K
Reputation points MVP
Volunteer Moderator
2 answers
How can I see if I have two 365 accounts?
I just purchased a new computer and somehow got signed up with a new microsoft 365 account. i already have one and paid for it on 5/2/26
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,769 questions
asked
2026-11-10T15:15:59.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 43%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mark Agostinelli
0
Reputation points
edited an answer
2026-11-10T15:54:11.9333333+00:00
DaveM121
947.3K
Reputation points
Independent Advisor