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2 answers One of the answers was accepted by the question author.

Cannot delete contacts from Outlook 365 but they are deleted in Outlook Classic

I have some Duplicate contacts which may have been synced from WhatsApp via iPhone contact sync appear in outlook.live.com > People > All contacts and in New Outlook. Deleting them (single or bulk) returns “Couldn’t delete contact.” Editing shows…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-05T22:43:24.7+00:00
Butch 0 Reputation points
accepted 2026-11-06T13:38:36.7233333+00:00
Butch 0 Reputation points
2 answers

Microsoft Office 365 Subscription - Change Payment Method

I am experiencing difficulties changing the payment method for my Microsoft 365 Personal subscription. I previously paid for my subscription through my O2 mobile account. However, I now wish to stop using O2 as my payment provider and pay directly using…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-05T08:13:14.5066667+00:00
Marion Sherriffs 0 Reputation points
commented 2026-11-06T13:34:58.33+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Windows AIK Certificate Enrollment Fails with HTTP 404 on ASUS ROG Strix G16 G614FR (Microsoft Pluton TPM)

Hello, I am experiencing an issue with Windows AIK certificate enrollment on my ASUS ROG Strix G16 G614FR laptop. The missing AIK certificate prevents Call of Duty from completing its hardware attestation checks, blocking access to online…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-21T22:54:12.5533333+00:00
Matteo 5 Reputation points
commented 2026-11-06T13:34:12.9533333+00:00
Carl-L 24,820 Reputation points Microsoft External Staff Moderator
3 answers

Why can I bypass JEA VisibleExternalCommands restrictions?

I have a question about JEA restrictions on executables (VisibleExternalCommands). I've setup a JEA endpoint (SessionType = Default) which allows a subset of cmdlets and executables, specifically only one executable: VisibleExternalCommands =…

Windows for business | Windows Server | User experience | PowerShell
asked 2026-11-06T12:43:31.6366667+00:00
Adam Kerrison 0 Reputation points
answered 2026-11-06T13:33:59.5233333+00:00
Adam Kerrison 0 Reputation points
1 answer

IMAP account on Outlook for iPad creates read-only drafts when trying to create new email

Outlook for iPad does not feature a Minimise drafts setting which is available on iPhone. My Stretton IMAP account repeatedly produces a blank read-only draft with the message "Couldn't recover draft" whenever I try to compose a new email. …

Microsoft 365 Insider | Outlook | iOS
asked 2026-11-06T13:19:23+00:00
Jocelin Marsh 0 Reputation points
answered 2026-11-06T13:30:46.2333333+00:00
Rayyan Fawad 1,170 Reputation points
1 answer

Windows GGWA Windows 11 (Edu) – Product key not available in M365 Admin Center ("No key required")

Windows GGWA Windows 11 (Edu) – Product key not available in M365 Admin Center (“No key required”) I purchased 30 licenses of Windows GGWA – Windows 11 Home (Edu) through the CSP channel. In the Microsoft 365 Admin Center, the subscription shows all…

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-11-06T06:58:14.35+00:00
Minh Trung 0 Reputation points
edited an answer 2026-11-06T13:28:22.1466667+00:00
MUCYO Emmanuel 240 Reputation points Independent Advisor
2 answers

Required Documentation for Microsoft Open & Retail Licenses during Audit

For Microsoft system licenses obtained from a reseller (Open and Retail), what documentation should we prepare in the event of an audit to verify license validity and compliance?

Windows for business | Windows 365 Enterprise
asked 2026-11-06T12:35:26.47+00:00
Jiaping Gu 0 Reputation points
answered 2026-11-06T13:27:32.61+00:00
Chance Maurice Niyonzima 825 Reputation points Independent Advisor
1 answer

Cellular Connection - Windows Arm-based PCs

Hi, I have a Windows Arm-based PC and would like to know whether it can connect to a mobile (cellular) network before I buy a SIM card. If it can, please could you explain how to set this up? Ta

Bing | Bing Apps | Download and install
Bing | Bing Apps | Download and install

Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Download and install - The process of obtaining and setting up Bing applications on a device.

65 questions
asked 2026-11-06T12:13:56.98+00:00
glynn may 20 Reputation points
commented 2026-11-06T13:26:21.59+00:00
DaveM121 946.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How do I complain about Outlook sign-in process?

I am an older person who also helps elderly people regularly to sign in on Outlook. The new sign-in process is so terribly complicated that I just spent more than 30 minutes trying to win access to my email account. The symbols are small and the pictures…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T13:07:07.0466667+00:00
Jasmine Gibbs 0 Reputation points
accepted 2026-11-06T13:26:03.8433333+00:00
Jasmine Gibbs 0 Reputation points
0 answers

Azure Container Apps: managed-identity Azure Files mount gets GetKerbTicket 403 with storage firewall Deny

I’m testing Azure Container Apps in West US 2 with an Azure Files SMB share in East US. Configuration: VNet-integrated workload profiles environment using Consumption. Environment system-assigned managed identity. Storage File Data SMB MI Admin…

Azure Container Apps
Azure Container Apps

An Azure service that provides a general-purpose, serverless container platform.

1,021 questions
asked 2026-11-06T13:25:35.4933333+00:00
Ryan Curtis 0 Reputation points
2 answers

Trouble logging in to Authenticator App(Not able to log into new browser and etc. at all)

Hello Microsoft Support Team, I purchased a Microsoft 365 Business subscription directly from Microsoft and manage my organization's account. I am unable to sign in because Microsoft Authenticator is not working, and no alternative verification method is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T09:20:50.6433333+00:00
Songyi Kim 0 Reputation points
edited an answer 2026-11-06T13:25:08.75+00:00
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
4 answers

How can I change which MS account my computer logs in to?

At the most Windows update, my stand alone computer switched to my wife's profile. There is no solution on the computer and no way to swap the accounts and no way to remove an account.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-04T22:24:22.9566667+00:00
Michael Walls 0 Reputation points
commented 2026-11-06T13:23:34.2366667+00:00
Lychee-Ng 30,320 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Cum pot remedia eroarea „Printer Driver Error”

Windows 10; Revine mereu eroarea, si este legata de XPS Document Writer & Print to PDF Port Conflict. Am dezactivat si reactivat aplicațiile , din panoul de control. Am oprit/repornit laptopul,degeaba. Reapare frecvent. Mulțumesc anticipat pentru…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-04T08:22:35.2633333+00:00
bastanu wolf 20 Reputation points
commented 2026-11-06T13:23:21.97+00:00
Carl-L 24,820 Reputation points Microsoft External Staff Moderator
2 answers

Difficulty communicating with my financial institution's website

The sign in process to https ://onlineservices.ubs.com using any browser usually hangs and has to be retried several times to connect; even after a successful login, the communication between my windows 11 computer and the website is erratic and oftern…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-10-30T17:26:16.53+00:00
TejasBob 20 Reputation points
commented 2026-11-06T13:20:36.67+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

My account has been Compromised 2FA Email & Password have been changed and cannot get in contact with Human Support Staff

My Microsoft 365 + Xbox account has been compromised. The Verification Email has been changed and my password has also been changed. I would like to delete the account and subscriptions along with any other things that are linked to the account. Please…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-31T00:32:08.78+00:00
Charles Fiduccia 0 Reputation points
commented 2026-11-06T13:19:16.75+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
0 answers

Trying to cancel trial subscription

Hi, I am trying to cancel the Free Subscription, but I am not able to as it says: You can't reset your own password because password reset isn’t properly set up for your organization. You must contact your administrator to both reset your password and…

Microsoft 365 and Office | Other
asked 2026-11-06T13:18:54.0233333+00:00
2 answers

paid still unsubscribed

I renewed my subscription on 13th October and I am my subscription is still cancelled and I am unable to activate it. turns out that I have multiple accounts. the question is how will I be able to reactivate my account using the right account that was…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T09:58:50.1+00:00
Hassan Olanrewaju 0 Reputation points
answered 2026-11-06T13:18:50.08+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

Copilot access removed for child accounts after a recent update

A child account in our Microsoft family group had been successfully using Copilot for educational purposes, including studying, creating flashcards, and generating practice quizzes. Recently, access appears to have been removed, even though it had been…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-11-06T13:08:48.9433333+00:00
David Mendez 0 Reputation points
answered 2026-11-06T13:18:36.1366667+00:00
David Mendez 0 Reputation points
2 answers

I cannot send emails anymore because they remain in the Outbox

How to fix the issue when emails remains in the Outbox instead of being sent ? On outlook app for Mac.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-04T11:06:44.2733333+00:00
BrazzFound 0 Reputation points
commented 2026-11-06T13:18:32.38+00:00
Lychee-Ng 30,320 Reputation points Microsoft External Staff Moderator
2 answers

hotmail inbox

I cannot receive links or OTP to my hotmail account

Outlook | Web | Outlook.com | Email
asked 2026-11-02T17:01:03.34+00:00
Alan Mcknight 0 Reputation points
commented 2026-11-06T13:16:14.6466667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator