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Powerpoint and d.docs.live.net

I cant complete a PP export because Windows security wants me to log into "d.docs.live.net". I have no idea what that is and none of my MS logins work. I've never been asked that before. Am I being scammed?

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-11-06T13:24:57.55+00:00
Ian MacCready 0 Reputation points
4 answers

How can I change which MS account my computer logs in to?

At the most Windows update, my stand alone computer switched to my wife's profile. There is no solution on the computer and no way to swap the accounts and no way to remove an account.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-04T22:24:22.9566667+00:00
Michael Walls 0 Reputation points
commented 2026-11-06T13:23:34.2366667+00:00
Lychee-Ng 30,320 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Cum pot remedia eroarea „Printer Driver Error”

Windows 10; Revine mereu eroarea, si este legata de XPS Document Writer & Print to PDF Port Conflict. Am dezactivat si reactivat aplicațiile , din panoul de control. Am oprit/repornit laptopul,degeaba. Reapare frecvent. Mulțumesc anticipat pentru…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-04T08:22:35.2633333+00:00
bastanu wolf 20 Reputation points
commented 2026-11-06T13:23:21.97+00:00
Carl-L 24,820 Reputation points Microsoft External Staff Moderator
2 answers

Difficulty communicating with my financial institution's website

The sign in process to https ://onlineservices.ubs.com using any browser usually hangs and has to be retried several times to connect; even after a successful login, the communication between my windows 11 computer and the website is erratic and oftern…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-10-30T17:26:16.53+00:00
TejasBob 20 Reputation points
commented 2026-11-06T13:20:36.67+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

My account has been Compromised 2FA Email & Password have been changed and cannot get in contact with Human Support Staff

My Microsoft 365 + Xbox account has been compromised. The Verification Email has been changed and my password has also been changed. I would like to delete the account and subscriptions along with any other things that are linked to the account. Please…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-31T00:32:08.78+00:00
Charles Fiduccia 0 Reputation points
commented 2026-11-06T13:19:16.75+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
0 answers

Trying to cancel trial subscription

Hi, I am trying to cancel the Free Subscription, but I am not able to as it says: You can't reset your own password because password reset isn’t properly set up for your organization. You must contact your administrator to both reset your password and…

Microsoft 365 and Office | Other
asked 2026-11-06T13:18:54.0233333+00:00
2 answers

paid still unsubscribed

I renewed my subscription on 13th October and I am my subscription is still cancelled and I am unable to activate it. turns out that I have multiple accounts. the question is how will I be able to reactivate my account using the right account that was…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T09:58:50.1+00:00
Hassan Olanrewaju 0 Reputation points
answered 2026-11-06T13:18:50.08+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

Copilot access removed for child accounts after a recent update

A child account in our Microsoft family group had been successfully using Copilot for educational purposes, including studying, creating flashcards, and generating practice quizzes. Recently, access appears to have been removed, even though it had been…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-11-06T13:08:48.9433333+00:00
David Mendez 0 Reputation points
answered 2026-11-06T13:18:36.1366667+00:00
David Mendez 0 Reputation points
2 answers

I cannot send emails anymore because they remain in the Outbox

How to fix the issue when emails remains in the Outbox instead of being sent ? On outlook app for Mac.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-04T11:06:44.2733333+00:00
BrazzFound 0 Reputation points
commented 2026-11-06T13:18:32.38+00:00
Lychee-Ng 30,320 Reputation points Microsoft External Staff Moderator
2 answers

hotmail inbox

I cannot receive links or OTP to my hotmail account

Outlook | Web | Outlook.com | Email
asked 2026-11-02T17:01:03.34+00:00
Alan Mcknight 0 Reputation points
commented 2026-11-06T13:16:14.6466667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
3 answers

Account terms

How many computers can my family 365 plan support?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-02T19:23:48.31+00:00
Dan Thomas 0 Reputation points
commented 2026-11-06T13:15:35.28+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Why was the automatic subscription cancelled? Upgrading ineffective. No chat or customer service is a MAJOR problem.

I have an automatic subscription; why was it canceled? 2. Why was the upgrade ineffective? 3. Why can't you get a human or chat for help? The lack of customer service has made me seek out competitors for the first time. Getting help should NOT be…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-02T19:47:34.1533333+00:00
Lisa Simpson 0 Reputation points
commented 2026-11-06T13:15:02.2966667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Windows HDR Calibration Tool "the specified file could not be encrypted"

When pressing finish after calibrating a hdr profile using the windows hdr calibration tool I get a popup saying "Warning Success (0x80071770) The specified file could not be encrypted". I know it creates an icc profile in…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-06T06:52:56.21+00:00
Eli Makrelli 0 Reputation points
commented 2026-11-06T13:14:12.12+00:00
Eli Makrelli 0 Reputation points
2 answers

i need to switch from family to personal plan

how do i switch from a family plan to a personal plan

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-02T20:22:58.5466667+00:00
lois wilde 0 Reputation points
commented 2026-11-06T13:14:02.45+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

How to move Authenticator to my new phone

I had to get a new phone and now I can not log into my work apps because it is sending the code to my old phone which I don’t have

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T13:12:57.6566667+00:00
Chris Hernandez 0 Reputation points
answered 2026-11-06T13:13:53.4333333+00:00

AI answer

1 answer

Have changed my BT e mail password which requires connecting to my outlook e mail account please

Have changed my BT e mail password and requires syncing to my Outlook e mail account please

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T13:13:15.0133333+00:00
Norman Robson-Smith 0 Reputation points
answered 2026-11-06T13:13:50.36+00:00

AI answer

2 answers

New email address having problems with sending to full address list/seen as spam

Hi all, I am trying to send emails to a list of around 90 people. It's a fairly new email address that I have opened, although I personally have been using outlook for many years. It is just to update a rural village about events etc. I am currently…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-02T11:50:35.48+00:00
Sue 0 Reputation points
commented 2026-11-06T13:13:39.96+00:00
Sue 0 Reputation points
0 answers

Artifact Signing Identity Validation for our Organization in progress since 19th October.

Our Artifact Signing identity validation for the organization Rivina, LLC has been In Progress since 19 October 2026. All requested documents were promptly uploaded. The validation details page shows no message and no further action. A business-critical…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,676 questions
asked 2026-11-06T13:13:23.4366667+00:00
Avishkar Sabharwal 0 Reputation points
2 answers

When replying to an email, an Extra Outlook appears and my reply disappears

All of a sudden, when I start to reply to an email, another iteration of Outlook appears and my attempted reply disappears.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-05T15:24:36.0933333+00:00
Pat Olsen 0 Reputation points
commented 2026-11-06T13:13:15.6466667+00:00
Pat Olsen 0 Reputation points
2 answers

Will Microsoft 365 users who accepted family plan invite need to do anything once current personal subscription ends?

I have paid for a Microsoft Office subscription for 3 different laptops. Two of the plans/devices are personal plans. The last device I purchased, I purchased the Microsoft 365 Family subscription. I attempted to cancel the 2 others plans, so that we…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-02T23:05:14.4433333+00:00
Shannon Smith 0 Reputation points
commented 2026-11-06T13:13:13.8233333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator