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I am unable to send / receive emails since yesterday after 11:00AM?

I am unable to send / receive emails since yesterday after 11:00 am. It is not a password issue as outlook from the web will not open. Please advise next steps or when will we be back on-line.

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-13T10:37:55.4566667+00:00
Orlando Martinez 0 Reputation points
edited the question 2026-11-13T11:06:35.2633333+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Not working on Desktop, Laptop & Browser

I'm from Sri Lanka, the outlook email on my laptop & desktop is not working today, the mobile app is functioning though. Does anyone know what's going on

Outlook | Web | Outlook.com | Email
asked 2026-11-13T10:30:42.38+00:00
Ashok Aadhi 20 Reputation points
answered 2026-11-13T11:03:23.09+00:00
DaveM121 948.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Move subscription from Australia to India and pay bill in INR

My Azure subscription was created with an Australian billing address and bills in AUD since I stayed in Australia for a short duration. I am now back to India permanently and want to be billed in INR. Can the billing country/currency be changed, or can…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,839 questions
asked 2026-11-13T10:26:10.49+00:00
Piyush Solanki 0 Reputation points
accepted 2026-11-13T11:02:49.1433333+00:00
Piyush Solanki 0 Reputation points
2 answers

bit locker key

After an update to windows my Dell laptop is asking for a key. I have tried to find this key but failed.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-13T10:28:57.11+00:00
Harry Allaway 0 Reputation points
answered 2026-11-13T11:02:13.8933333+00:00
DaveM121 948.5K Reputation points Independent Advisor
0 answers

Azure OpenAI GPT-6.1 Sol – Significant latency degradation across Spain and Sweden Data Zones

Hello, We are experiencing a significant increase in response latency when using Azure OpenAI GPT-6.1 Sol deployments across two different Data Zones: Spain and Sweden. The degradation started during the week of November 9–13, 2026. Environment: …

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

246 questions
asked 2026-11-13T11:02:10.9366667+00:00
Borja Garcia Lamas 0 Reputation points
1 answer

add contact to list of trusted contacts on teams

how to add an email to the list of trusted contacts on teams

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-11-12T09:16:50.7966667+00:00
commented 2026-11-13T10:58:39.4433333+00:00
Hin Vo 1,755 Reputation points Independent Advisor
3 answers

Hi Dorren, 0x80070057-0x20003 Installation failed in the SAFE-OS phase with error during INSTALL-UPDATES operation. What do I do now???

Explain how I can uninstall nonessential software in Windows, including the key steps and any important settings. For windows 11 installation.

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-13T08:45:32.48+00:00
Ron Oliver 0 Reputation points
answered 2026-11-13T10:58:32.8133333+00:00
Ron Oliver 0 Reputation points
2 answers

No inline track changes for Microsoft Word Offcie 365 Mac

I have no option for inline track changes...I can't live in a balloon world. I've entirely removed the Microsoft Office suite, including Word, rebooted, reinstalled, rebooted, and nothing...still nothing.

Microsoft 365 and Office | Word | For business | Windows
asked 2021-04-20T15:40:55.273+00:00
Patrick Dunn 1 Reputation point
edited an answer 2026-11-13T10:56:58.1533333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

ACCEDERE ALLA MAIL

Buongiorno, non riesco ad accedere alla mia mail ******@hotmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-13T10:23:54.55+00:00
Renata di Leone 0 Reputation points
answered 2026-11-13T10:55:11.9733333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

Applied Skills Assessment

I have attempted to take the applied skills assessment twice now and for some reason CoPilot is not working well in the lab environment. Could you please let me know what I am doing wrong? Also, the lab environment screen is very small and difficult to…

Microsoft Copilot | Other
asked 2026-11-11T16:05:44.83+00:00
Amber LeNoble 0 Reputation points
commented 2026-11-13T10:54:35.3133333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
asked 2026-11-10T08:40:37.2966667+00:00
Therese Saladin-Davies 0 Reputation points
edited a comment 2026-11-13T10:54:24.4133333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
2 answers

Outlook: Why was email forwarding suddenly turned on?

I logged into Outlook on web (Windows) this morning to find a red banner saying my email was being forwarded to my wife's account (whom I share a 365 family sub with). I have no idea how this happened. I don't even know how to set up mail forwarding, so…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T11:28:57.5833333+00:00
Paul Moloney 0 Reputation points
commented 2026-11-13T10:53:41.1733333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
3 answers

Unable to Transfer Microsoft 365 to New Computer

I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T19:00:28.9833333+00:00
Shirley Fenner 0 Reputation points
commented 2026-11-13T10:53:19.9033333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
3 answers

deleting my files from onedrive

I went to one drive recently to upload a file to share with a friend. All went well. I want to remove everything that is there as I do not want it on there. I followed the help and highlighted all of the files and folder. No menu or delete option…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-10T18:32:00.6166667+00:00
Steven Maguire 366 Reputation points
commented 2026-11-13T10:52:58.4+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
2 answers

License error occured

[Window Title] RemoteApp Disconnected [Content] A licensing error occurred while the client was attempting to connect (Licensing timed out). Please try connecting to the remote computer again. [^] Hide details [OK] [Footer] For more tips on how to…

Windows for home | Windows 11 | Apps
asked 2026-09-01T15:20:51.4733333+00:00
Tarwani, Riya 0 Reputation points
commented 2026-11-13T10:52:56.3766667+00:00
Kumar, Sushil (MIND) 0 Reputation points
0 answers

Track changes for same author change color even though specific colors are selected (not by author); recent occurrrence

When using Word's track changes feature, I select one color for deletions and one color for insertions (not"by author"), but recently, the color of tracked deletions started changing when my cursor is in the paragraph and at other times. Same…

Microsoft 365 and Office | Word | Other | Other
asked 2024-06-06T19:03:15.5333333+00:00
Diana Burke 0 Reputation points
edited the question 2026-11-13T10:52:30.49+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Multiple co-workers have the same initials "MH", I'd like to change my initials to MSH using my middle initial for everyone else to see

I would like to change my initials to MSH where everyone else can see it. I tried to go under File>Options>General>User name initials, but it doesn't display like that. What am i missing?

Microsoft 365 and Office | Other
asked 2026-11-11T03:49:11.3+00:00
Melissa Hix 0 Reputation points
commented 2026-11-13T10:52:30.36+00:00
Vikki-T 14,290 Reputation points Microsoft External Staff Moderator
2 answers

Issue email

is it sorted?nine not working and I need it to access court document

Outlook | Web | Outlook.com | Email
asked 2026-11-13T10:16:56.44+00:00
Eliel Doguie 0 Reputation points
answered 2026-11-13T10:49:52.4933333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

Microsoft verification codes not arriving at Gmail – error 7q6ca

I'm trying to sign in to my personal Microsoft account, but the verification code never arrives at my Gmail address. I've checked my Inbox, Spam and All Mail, and there are no filters blocking Microsoft emails. Other emails arrive normally. I've also…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-13T10:12:10.2533333+00:00
Tim Engesser 0 Reputation points
answered 2026-11-13T10:48:07.3633333+00:00
Alvise Cervellati 7,070 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Office Online Server - Track Changes

Hello, I have a SharePoint 2019. To use word files with this, I have an Office Online Server. Now, with my office online server, I cannot view track changes. Just to clarify what I understand about track changes, it is a feature which helps us know…

Microsoft 365 and Office | SharePoint Server | For business
asked 2023-11-02T08:30:25.0966667+00:00
Aditya Biswas 45 Reputation points
edited the question 2026-11-13T10:47:52.3033333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator