Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,445 questions
3 answers
SMS verification for Admin account not working. Error Code:399287
I have been trying to login to Microsoft 365 admin center with my admin account, but I'm not able to get an SMS verification for the MFA with error code 399281. I tried to call the Microsoft support line multiple times but I can't reach anyone. I have…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked
2026-11-09T11:39:21.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Ozan Bora Fikir
0
Reputation points
commented
2026-11-09T14:38:26.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFN%3C/text%3E%3C/svg%3E)
Fahim-Nz
175
Reputation points
Independent Advisor
1 answer
Locked out of tenant and cannot contact support via Admin Center.
Hi, I am unable to login with my Super Admin user and therefore cannot initiate a support case inside of 365 Admin Center. I also attempted to call but the IVR just read me out a link and hung up no matter what I tried. Here's the error I'm…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,264 questions
asked
2026-11-07T15:28:54.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TylerHoban
0
Reputation points
commented
2026-11-09T14:38:18.02+00:00
TylerHoban
0
Reputation points
1 answer
Restore Open E-Mails
My outlook closed while I had open e-mails and did not restore them when I reopened. Is there any way to restore those open e-mails?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,601 questions
asked
2026-11-09T14:37:06.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 68%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
William M. Blume
0
Reputation points
answered
2026-11-09T14:38:08.8666667+00:00
AI answer
1 answer
My account has been repeatedly hacked/compromised
My account has been hacked / compromised repeatedly over at least the last week. Someone is using a Mac product to change my password with in a very short time. Usually a few hours. I can access my account and change the password, but that that…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,644 questions
asked
2026-11-09T14:33:38.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Haley
0
Reputation points
answered
2026-11-09T14:33:57.6633333+00:00
AI answer
1 answer
How to fix {"error":{"code":"0x80042f09","message":"ThrowCrmSecurityException:
I have a global admin role and am getting {"error":{"code":"0x80042f09","message":"ThrowCrmSecurityException: The user with id 003c6951-36aa-f111-aaac-000d3a89ec9b has not been assigned any roles. They need a…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,471 questions
asked
2026-11-09T14:31:52.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 78%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tswakai Luke
0
Reputation points
answered
2026-11-09T14:32:40.17+00:00
AI answer
0 answers
plus de son
Bonjour Je n'ai plus de son. Impossible d'écouter des vidéos ou autres
Windows for home | Other | Devices and drivers
6,948 questions
asked
2026-11-09T14:30:55.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
PASCALE BERNARD
0
Reputation points
asked
2026-11-09T14:30:55.4666667+00:00
PASCALE BERNARD
0
Reputation points
2 answers
How can I make print on one side the default?
How can I make print on one side the default? At present print on both sides is the default and I don't 't know how to change it to prone on one side.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,580 questions
asked
2025-11-08T00:28:24.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 51%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Pressman
0
Reputation points
answered
2026-11-09T14:29:37.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jim Peters
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Windows 10 Start Menu and searchbar not working along side settings application
Hi, I recently just booted my PC for the day and I cannot access the windows start menu nor the search bar. I have tried several fixes including running the SFC command, DISM commands, and executing powershell commands but nothing has seemed to work. I…
Windows for home | Windows 10 | Performance and system failures
42,919 questions
asked
2026-11-07T14:42:54.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 43%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marzia Candotti
20
Reputation points
accepted
2026-11-09T14:28:19.5766667+00:00
Marzia Candotti
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Error E6118 when purchasing additional licenses
We cannot purchase additional licenses through the Microsoft 365 admin center. We previously purchased licenses successfully, but increasing the license quantity now fails with error E6118. “There was a problem submitting your request. Contact support…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,264 questions
asked
2026-11-09T13:46:35.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 40%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nikita Balenkov
0
Reputation points
accepted
2026-11-09T14:28:18.0566667+00:00
Nikita Balenkov
0
Reputation points
2 answers
Problemas con Word
Al abrir en mi computador cualquier archivo de word me aparece el mensaje: "Word encontró un problema que le impide funcionar correctamente", selecciono reparar ahora, pero todo sigue igual.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,580 questions
asked
2026-11-09T13:50:34.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
CHRISTIAN FRANCISCO CORTES AVILES
0
Reputation points
answered
2026-11-09T14:26:40.9266667+00:00
TaoLi
120.1K
Reputation points
Independent Advisor
2 answers
OneDrive storage from 1tb to 5gb
I previously had 1 terabyte of storage and then it suddenly changes to 5 gigabytes, why did this change? And how can I restore my previous access?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,422 questions
asked
2026-11-09T13:50:10.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Muhammad Rizwan
0
Reputation points
answered
2026-11-09T14:26:28.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.6K
Reputation points
Independent Advisor
3 answers
Unable to get my Project Professional 2024 product key to attach to my account
I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…
Microsoft 365 and Office | Project | For home | Windows
Microsoft 365 and Office | Project | For home | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
139 questions
asked
2026-11-07T14:26:53.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gregory Hart
0
Reputation points
commented
2026-11-09T14:25:37.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
3,035
Reputation points
Independent Advisor
3 answers
I do receive some emails but some are being blocked
I do receive some emails but some are being blocked with the code as below 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519) [BN1PEPF00006001.namprd05.prod.outlook.com 2026-11-09T09:06:26.957Z 08DF3DB1CD93C96E] I need help…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,601 questions
asked
2026-11-09T14:20:58.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Carine Ani
0
Reputation points
answered
2026-11-09T14:25:28.69+00:00
Carine Ani
0
Reputation points
0 answers
No puedo abrir Excel
Me aparece un mensaje mencionado que se encontro un problema en excel le doy click en reparar y todo sigue igual
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,814 questions
asked
2026-11-09T14:23:52.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
RAÚL GONZÁLEZ MEDRANO
0
Reputation points
asked
2026-11-09T14:23:52.0533333+00:00
RAÚL GONZÁLEZ MEDRANO
0
Reputation points
1 answer
Azure Tenant Admin Lockout – MFA Failure – Unable to Contact Support – Artifact Signing Expired
Hello Microsoft Support Team, I am an independent software developer from Brazil and the owner of an existing Azure subscription used for Microsoft Artifact Signing (formerly Trusted Signing). I have been completely locked out of my Azure environment for…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,471 questions
asked
2026-11-09T14:14:06.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Raul Junior
0
Reputation points
answered
2026-11-09T14:23:24.4+00:00
Sumit
44,966
Reputation points
Volunteer Moderator
0 answers
I am being billed for Microsoft 365 family. The credit card for it has expired.
I am the only user shown on the app and I do not need it. But there is a threating note that if I cancel Iose everyting I have on my one drive. I cant have that happen
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,759 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 8%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
1 answer
Won't connect to internet upon start up
Sometimes the laptop won't recognize network upon start up but then I reboot and it comes on
Windows for home | Windows 11 | Internet and connectivity
5,526 questions
asked
2026-11-09T14:20:53.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 3%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Paul Arvidson
0
Reputation points
answered
2026-11-09T14:21:40.12+00:00
AI answer
2 answers
How to fix error in Microsoft Word and Excel ?
I need to work on Words and Excel but there was a pop-up message that Microsoft Word and Excel have encountered an error. I have subscription in Microsoft, and I am paying it monthly. May I know how to resolve this problem. Thank you.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,109 questions
asked
2026-11-09T13:49:40.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
isabelita delos reyes
0
Reputation points
answered
2026-11-09T14:21:16.1733333+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
4 answers
Adding Teams
How do I add Teams to my account. I currently cannot create a Teams meeting
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
1,476 questions
asked
2026-11-09T02:03:58.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gregory Rotunno
0
Reputation points
answered
2026-11-09T14:20:12.1266667+00:00
EmilyS_726
34,275
Reputation points
Volunteer Moderator
1 answer
Need help recovering a hacked email where the hacker has changed the phone number and domain
recently my computer became victim of a cyber attack, the attacker gained access to all my personal info including mails, passwords, phone numbers and bank details. some have been dealt with but currently my email is inaccessible to me. the attacker has…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,644 questions
asked
2026-11-08T11:49:32.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 69%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
Jan Yngve Fladmark
0
Reputation points
commented
2026-11-09T14:18:46.5766667+00:00
EmilyS726
279.2K
Reputation points
Independent Advisor