Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,247 questions
1 answer
Locked out of my Microsoft Account
Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-11-08T16:25:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Chardonnens
0
Reputation points
answered
2026-11-08T17:14:05.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,220
Reputation points Microsoft External Staff
Moderator
1 answer
Bobux Removed
whyd you remove the 200/100 robux option?? and is there a region where it is available? but why remove it, your like a multi-milion company that just removed the options. i know im a little bit late but still, WHYYY?!
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
asked
2026-11-08T16:40:29.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
grinszes gg
0
Reputation points
answered
2026-11-08T17:13:06.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127K
Reputation points
Independent Advisor
2 answers
keep getting send/receive error when going to my email
I keep getting a send/receive error message when getting into my email. How can I fix it. The message code is 0x800ccc0e
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,105 questions
asked
2026-11-08T15:35:39.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jane Wyman
0
Reputation points
answered
2026-11-08T17:08:01.41+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
3 answers
Outlook does not show "sent" and other folder in gmail
In Outlook, for my gmail account, some of the folders agree with what's in gmail: Inbox, Deleted Items, Junk Email, and folders I created. Other folders, such as "Sent Items" show nothing. How do I get the folders in Outlook to match with those…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,105 questions
asked
2026-10-24T21:36:14.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sheldon Wolfe
20
Reputation points
edited an answer
2026-11-08T17:07:50.0833333+00:00
Hal Hostetler MVP-Outlook
12,016
Reputation points MVP
Volunteer Moderator
2 answers
Excel has stopped working on my iMac. Why
cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,777 questions
asked
2026-11-08T16:28:47.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
FRANK J MECHURA
0
Reputation points
answered
2026-11-08T17:05:06.39+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
One Drive App on iPad , private and business account, one disappeared
I had a business and a private account in my OneDrive app on my iPad. One day the business account disappeared and I have not the possibility to add it again. When I try to add, it shows me the window where I could enter the email, but I have not a…
Microsoft 365 and Office | OneDrive | For business | iOS
Microsoft 365 and Office | OneDrive | For business | iOS
A Microsoft file hosting and synchronization service.
209 questions
asked
2026-11-08T15:36:46.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 75%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alexander Rosenkranz
0
Reputation points
edited an answer
2026-11-08T17:01:08.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
3,725
Reputation points
Independent Advisor
1 answer
league of legends gift card restock
i have collect over 40k points for league of legends gift card. but since june the gift card has gone out of stock. please be completely honest with me will you guys ever restock it?? if so then please give me a date.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
asked
2026-11-08T08:37:08.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 83%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Harshadh cmohan
0
Reputation points
commented
2026-11-08T16:59:37.6866667+00:00
Ivan B
127K
Reputation points
Independent Advisor
1 answer
how to contact customer service?
Good day, I canceled my subscription due it not giving me what I was looking for., but I still got charged. can someone please contact me about this. regards Bridgette Coetzee Moderator note: personal information removed
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T08:47:49.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bridgette Coetzee
0
Reputation points
answered
2026-11-08T16:57:31.5766667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Problemi eliminazione contatti Outlook
Buongiorno, scrivo perchè non riesco a cancellare i contatti da Outlook, mi compare la dicitura "Non è stato possibile eliminare questo contatto", non riesco a risolvere. So che è un problema largamente diffuso.
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,161 questions
asked
2026-11-01T09:10:00.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 4%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Damiano Fiorini
5
Reputation points
commented
2026-11-08T16:57:08.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 39%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Roberto A
0
Reputation points
2 answers
My account has been hacked and deleted by the hacker or changed username, how could I retrieve my account?
My account has been hacked/stolen then deleted by the hacker or they changed the username, how could I retrieve my account?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,586 questions
asked
2026-03-18T19:14:07.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mohamed El-Sakka
5
Reputation points
edited a comment
2026-11-08T16:52:22.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
2 answers
Downgrade my subscription
yesterday i upgrade my account from microsoft 365 business standard (no teams) i wanna back to microsoft 365 business basic (no teams). how i can cancel subscription and back to "business basic". **how i can back to previous plain and refund…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,247 questions
asked
2026-11-08T15:53:40.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 49%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETQ%3C/text%3E%3C/svg%3E)
Thaer Qasem
0
Reputation points
commented
2026-11-08T16:48:44.5066667+00:00
Thaer Qasem
0
Reputation points
1 answer
365 over road my preinstalled office 2024 perpetual licence
"I purchased an HP computer with a preinstalled lifetime Office 2024 license. Later I activated Microsoft 365 Personal using my email. Now Office shows only Microsoft 365 and my Services & Subscriptions page only shows Microsoft 365 Personal. I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,754 questions
asked
2026-11-08T15:57:50.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tyler Wright
0
Reputation points
answered
2026-11-08T16:32:16.7833333+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Unable to share a MS ToDo list between two personal MS accounts
hello MS, I am having issue sharing a MS ToDo list between two personal MS accounts. we have been able to share in the past and have several shared lists already. However today 8th nov 2026 we are un able to share a new list. both accounts are MS…
Microsoft 365 and Office | Microsoft To Do | For home
Microsoft 365 and Office | Microsoft To Do | For home
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
388 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 60%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
2 answers
Verification Codes not being sent
Hello everyone, Ive recently found myself unable to receive any codes sent to my email for a password recovery. This is happening to the account that was previously stolen from me. I couldn’t even use my email as a log-in because my alias was changed. …
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,635 questions
asked
2026-11-08T11:17:04.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 15%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
марк момот
10
Reputation points
edited a comment
2026-11-08T16:21:52.5733333+00:00
GsN5034 - IA
79,830
Reputation points
Independent Advisor
2 answers
move files
how to move all my files from one drive to my pc hard drive
Windows for home | Windows 10 | Files, folders, and storage
23,634 questions
asked
2026-11-08T15:55:37.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ricky Broussard
0
Reputation points
answered
2026-11-08T16:21:44.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
1 answer
Difference between Create Basic Task and Create Task in Task Scheduler Library
What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?
Windows for home | Windows 10 | Settings
21,849 questions
asked
2026-11-08T16:01:44.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Peter Trickey
0
Reputation points
edited an answer
2026-11-08T16:19:08.5033333+00:00
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
1 answer
Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error
Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…
Microsoft Edge | Profile, sync, and sign in | iOS
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
105 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
2 answers
I need a confirmation email of a purchase resent
I purchased windows 11 pro and never got the email It shows completed, but no other information
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2025-11-14T16:03:37.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Brian Whitehead
0
Reputation points
commented
2026-11-08T16:14:48.2266667+00:00
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
1 answer
Outlook calendar and contacts not syncing anymore with Calendar and contacts on my Android phone
I use Outlook classic version on my Windows 11 PC. I use Gmail in my outlook for emails, Outlook People for my contacts and Outlook calendar. On my Galaxy S20 FE I use Gmail app for my emails, the Calendar app and the contacts app that were syncing with…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,105 questions
asked
2026-11-08T16:12:03.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP9%3C/text%3E%3C/svg%3E)
PauleBollen-9983
0
Reputation points
answered
2026-11-08T16:12:21.9966667+00:00
AI answer
3 answers
Personal Outlook and Teams Unknown User attendee
Hello, My Teams Personal account is signed in using M365 Family subscription email. Every new Teams meeting automatically gains an attendee named "Unknown User" after the meeting is sent. The Unknown User resolves to <PII…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,576 questions
asked
2026-10-29T16:29:59.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 28.000000000000004%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVF%3C/text%3E%3C/svg%3E)
Vincent Federico
0
Reputation points
commented
2026-11-08T16:08:52.8033333+00:00
Vincent Federico
0
Reputation points