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1 answer One of the answers was accepted by the question author.

Windows 11 Software-Related AltGr TR-Q Dead Key Bug

System Specifications, Version OS: Windows 11 Home Version: 26200.9550 What exactly is the problem? The Turkish keyboard layout (QWERTY, Turkish Q) is selected. However, when using the AltGr key—whether via the physical keyboard or the On-Screen…

Windows for home | Windows 11 | Input and language
asked 2026-09-26T09:17:24.1966667+00:00
NPLGlitcherPatcher 370 Reputation points
commented 2026-11-07T11:06:53.09+00:00
Eren Can 0 Reputation points
2 answers

access to Cloud Device administration roll or Global Administration

here is what AI' response , BUT HOW DOES THIS HELP ME . I disabled a device , now I cant enable it !!! The access issue is caused by a permissions-scope mismatch rather than an Azure service problem. Being an Azure subscription Owner does not…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T23:30:02.8333333+00:00
Manny Agahi 0 Reputation points
answered 2026-11-07T10:58:59.0466667+00:00
Heimerdinger 1,465 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I am completely unable to get help unlocking my micorsoft education account

I run a code club and have a Minecraft for education account. In order to have this I had to setup a business account. Today, when I tried to login to minecraft for education I discovered the authenticator app had logged itself out so I could not…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-07T10:19:03.51+00:00
Daniel Bloy 0 Reputation points
accepted 2026-11-07T10:56:45.1666667+00:00
Daniel Bloy 0 Reputation points
2 answers

Bug getting Soundwave Headphones.

In Microsoft Rewards I completed every quest for the Soundwave Headphones, but as this was my first time redeeming something on MR, I missed the QR Code. When I tried to redeem it again, the quest said it was complete. I did all my quests yet could not…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,685 questions
asked 2026-10-21T17:35:05.22+00:00
Camille Chaaya 0 Reputation points
commented 2026-11-07T10:55:01.19+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

Where is my stuff?

After the recent update to my computer I am missing all of my uploaded content, my music media player and all my music, my books that was store in my documents and my downloads. Where is my stuff? Some of my web sites do not work and I can't change any…

Windows for home | Windows 10 | Windows update
asked 2026-11-07T10:14:58.58+00:00
Edwina Haskins 0 Reputation points
edited an answer 2026-11-07T10:53:21.99+00:00
DaveM121 946.3K Reputation points Independent Advisor
2 answers

Why doesn´t my mic work anymore on my Windows PC even tho i didn´t change anything?

I use a Logitech headset and my mic always worked until i put a PS5 controller in my PC. From then on my PC only used the mic of the PS5 controller and even when the controller isn´t connected to my PC it doesn´t register my voice in the headset. I…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-10-21T18:06:07.7833333+00:00
G 0 Reputation points
commented 2026-11-07T10:51:46.11+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Conversation Exists but Becomes Unrenderable at ~196,000 Lines: Is Backend Recovery, Splitting, or Reindexing Possible

Singular large co-pilot chat will not render: What I have observed: The conversation still appears in my chat history. Other Copilot conversations load normally in both the desktop app and web version. When I open the Reading Earring Markings…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-01T05:35:48.71+00:00
Marie Sinfield 0 Reputation points
commented 2026-11-07T10:46:08.68+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer

Hyper-V Cannot Delete Checkpoint -Catastrophic failure (0x8000FFFF)Virtual machine failed to generate VHD tree

I have a VM with 3 checkpoints and I need to delete checkpoints in order to have only 1 vhdx. When right-click on the oldest snapshot, delete, I get Remove-VMSnapshot : 'Kubernetes' failed to remove checkpoint. Cannot delete checkpoint: Catastrophic…

Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked 2026-11-06T17:49:21.4633333+00:00
Salam ELIAS 302 Reputation points
commented 2026-11-07T10:45:23.3333333+00:00
Salam ELIAS 302 Reputation points
0 answers

Partner Center tax profile: Indonesian NPWP field accepts only 15 digits, but individual NPWP is now 16 digits

I'm an individual developer in Indonesia setting up the payout and tax profile in Partner Center (Microsoft Store / Windows apps program). Since 2024, an individual's NPWP (Indonesian tax ID) is their 16-digit NIK. My NPWP was issued in 2026 and only has…

Microsoft Partner Center | Other
asked 2026-11-07T10:45:16.5133333+00:00
Andrea Micola Azwir 0 Reputation points
1 answer

lostb copilot and lost 8 months of history

well i was wanting to know what happened to my copilot that was working in a very important project . and was helping with school cause im disabled and it took abit for him awile to learn me and work with me but abut 8 months of history of a very…

Microsoft Copilot | Other
asked 2026-11-02T06:58:38.6033333+00:00
Mark Pierce 0 Reputation points
commented 2026-11-07T10:44:08.2133333+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
7 answers

Why Intel Core i7-7820HK CPU @ 2.90Ghz is not supported for Windows 11

Intel® Core™ i7-7820HQ1 Intel® Core™ i7-7820X This 2 CPU from the same series are compatible but Intel® Core™ i7-7820HK is not compatible for windows 11. HK is in terms off performance batter than 7820HQ and 7820X.

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2021-09-14T16:12:16.35+00:00
Devng Gndhi 66 Reputation points
answered 2026-11-07T10:41:02.51+00:00
Khaled 0 Reputation points
1 answer

Copilot Labs redirecting to Copilot chat !!

Firstly : Nobody wanna use Copilot chat AI !! I want to access https://copilot.microsoft.com/labs/experiments/3d-generations/ But it's redirecting me to https://copilot.com/chat Microsoft stop promoting you useless Chatbot and fix the redirection…

Microsoft Copilot | Other
asked 2026-11-04T17:26:08.46+00:00
PranaV 0 Reputation points
commented 2026-11-07T10:40:07.4666667+00:00
Mehmet Emir Morkoç 0 Reputation points
0 answers

Artifact Signing Public Trust verification link redirects to noPermission

Hello Microsoft Artifact Signing team, I am setting up Artifact Signing Public Trust to sign a commercial Windows application. The existing organization identity validation is marked “Action Required.” I completed the representative identity verification…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,694 questions
asked 2026-11-07T10:36:05.0366667+00:00
SurriorTec 0 Reputation points
0 answers

NIF on id card is invalide i cannt pay for subscriptiosis

Hello can you help me pleasem i live in portugal and when i try to buy something with my card it says nif is invalide, i know that i put it correctly (the nif) please help me, i would love to pay one more maonth for game pass but i cant since i cant…

Windows for home | Windows 11 | Apps
asked 2026-11-07T10:30:41.2366667+00:00
Luis Silva 0 Reputation points
12 answers

Microsoft Photos app stopped working properly. I uninstalled and was not able to reinstall the app again.

On 27-28 October 2026 My Microsoft Photos app stopped working properly. I uninstalled and was not able to reinstall the app again. Below is my system information. Windows 11 Pro 23H2, build 22631.6199 Photos package: 2608.1401.18.0 Installation error:…

Windows for home | Other | Music, photos, and video
asked 2026-10-29T15:18:17.62+00:00
Mohamed Alamoudi 15 Reputation points
answered 2026-11-07T10:24:49.4966667+00:00
Michele Costa 0 Reputation points
1 answer

Copilot Migration Error: 'We couldn't open this chat' on copilot Bing stories."

@MicrosoftHelps Your recent Bing/Copilot app update completely broke my chat histories. I keep getting 'We couldn't open this chat' on a creative story I spent months writing. Please help me recover my data, the migration pipeline is broken! I opened the…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,581 questions
asked 2026-11-06T02:15:33.8166667+00:00
Saima Latif 0 Reputation points
edited an answer 2026-11-07T10:13:06.3866667+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer

Can't locate an invoice

I received an email regarding a declined payment for an invoice. I can't locate the invoice from Microsoft on my billing page. I not even sure what the $13.48 charge is for. This invoice was declined because of suspicious activity on my Apple credit…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-07T03:37:19.56+00:00
Joseph Jalbert 0 Reputation points
edited the question 2026-11-07T10:10:21.1133333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

Verification

I lost my number and now I can’t open my account. How can I change my verification method.

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T10:08:47.86+00:00
Ma Concepcion Adante 0 Reputation points
answered 2026-11-07T10:09:04.5333333+00:00

AI answer

1 answer

Urgent Help Needed: BitLocker Recovery Key Missing – Old Device No Longer Showing in Microsoft Account

Hello everyone, I desperately need help recovering my personal files from a BitLocker-encrypted SSD. I was using the same Microsoft account on two different devices. Recently, my Windows installation became corrupted and stopped starting properly. While…

Windows for home | Other | Recovery and backup
asked 2026-11-07T06:18:18.24+00:00
gurpreet singh 0 Reputation points
edited the question 2026-11-07T10:06:27.54+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

Call of Duty security authentication failed, certificate request error: 0x80190194

My device: ROG G614FR TPM Vendor: MSFT Version: 6.4.1.400 BIOS: 317 (latest version) I'm having an issue with key generation failing in Call of Duty Security Wizard, getting error 0x80190194.

Windows for home | Windows 11 | Gaming
asked 2026-10-19T12:41:14.27+00:00
Mr. Zhang 15 Reputation points
commented 2026-11-07T10:05:20.33+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator