495,641 questions with Microsoft 365 and Office-related tags

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Accidental deleted account

Hello, I accidentally deleted my Developer Program account. As it says, it has not fully been wiped and will remain until November. I was wondering if you can re-instate it and take it out of the deletion phase. Furthermore, once taken out of the…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-02T15:28:26.59+00:00
Pchandra 0 Reputation points
2 answers

Microsoft Visual Basic, Run Time Error '-2146697211 (800c0005), The system cannot locate the resource specified.

Respected Microsoft Team, I have been facing an error while upgrading the Automatex license key in Excel 365. The Error is "Microsoft Visual Basic, Run Time Error '-2146697211 (800c0005), The system cannot locate the resource specified." This…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-02T14:42:07.4566667+00:00
Chandra Sekhar Barik 0 Reputation points
edited an answer 2026-10-02T15:25:11.7633333+00:00
Aetherin 2,495 Reputation points Independent Advisor
1 answer

office install blocked by old work account

office installed. office cloud works. installed office blocked by old work account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-02T15:05:17.7233333+00:00
Pearsall, Robert [VPE] 0 Reputation points
edited the question 2026-10-02T15:25:04.05+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

my account still uses New Zealand dollar as currency, and it is impossible to locate a place yo update to UK

I need to change my card for subscription renewal, but this has proved impossible because when I attempt to do so, the system refuses to allow a change of country / currency

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-10-02T15:17:37.3833333+00:00
Steve Mills 0 Reputation points
accepted 2026-10-02T15:24:57.18+00:00
Steve Mills 0 Reputation points
0 answers

Email and domain

How to create a Microsoft 365 with a business email linked to a domain that is not yet hosted by an email application in Microsoft 365 Business

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-02T15:13:55.0633333+00:00
Gerald Matavata 0 Reputation points
edited the question 2026-10-02T15:23:57.28+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

I need to cancel a subscription that does not belong to me but is charged to my credit card

I have been charged an annual subscription fee for a computer used in an office that I am no longer associated with. the fee is charged to my personal credit card. How do I stop this recurring charge?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-02T15:23:22.05+00:00
Keith Thomas 0 Reputation points
answered 2026-10-02T15:23:38.3533333+00:00

AI answer

1 answer

How to avoid the "obj" appearing from a word document in Sharepoint

My team and I are involved in drafting responses to regulators which require collaboration on the same M365 word file. We very often encounter the issue of an "obj" appearing and deleting text, very often happening with footnotes and…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-02T15:23:18.04+00:00
Corina Albu (UK) 0 Reputation points
answered 2026-10-02T15:23:32.23+00:00

AI answer

0 answers

NEED HUMAN HELP - Can't log into Microsoft 365 admin center

I need human help. I have paid for a Microsoft 365 app subscription for business, but I can't log into the admin center. I also can't get the help I need calling customer support. I CAN'T SPEND ANOTHER WASTED HOUR ON THIS PROBLEM! The customer service…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-10-02T15:21:19.04+00:00
Mika M 0 Reputation points
1 answer

Why is Microsoft garbage, years later still experiencing the Authenticator loop?

Perhaps the resolution is hire someone who develops practical use apps that do not include a suggestion to contact it administrator to get help logging in. Microsoft creates the need to have additional labor costs. The overwhelming majority of users do…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-01T04:57:17.93+00:00
Kenneth R. Turner, Jr., Esq 1 Reputation point
commented 2026-10-02T15:21:17.1933333+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Activating Office 365

I transferred Office 365 onto my new computer and removed from my old computer. It will not activate on new computer. When I click activate, a new window opens and it just spins unendingly

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-01T19:30:20.12+00:00
Carol Beard 20 Reputation points
accepted 2026-10-02T15:21:08.34+00:00
Carol Beard 20 Reputation points
1 answer

I purchased Microsoft 365 and it may have gone to a diff account

hello, I purchased Microsoft 365 on 8/21/26 for $99.99 and i see it on my cc statement but it's not showing up on my order history. i think it may have gone to a different account i had previously and it was expired and i have since deleted it from my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-02T15:19:58.46+00:00
Talita Balbino 0 Reputation points
answered 2026-10-02T15:20:15.2066667+00:00

AI answer

1 answer

activation issue

have an active Microsoft 365 Family subscription. Word Online works correctly, but Word for Mac Version 16.77 shows "Not Activated" and gives activation error 0x0. Microsoft AutoUpdate reports update errors. My Mac is a Mid-2015 MacBook Pro…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-02T14:42:35.0433333+00:00
oliviajane upholstery 0 Reputation points
answered 2026-10-02T15:18:52.98+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer

Cannot print

Printer can't bring up preview of Word document prior to printing

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-02T15:18:19.59+00:00
Deborrah Curtis 0 Reputation points
answered 2026-10-02T15:18:38.7866667+00:00

AI answer

1 answer

A recurring charge to “Microsoft store” that I do not know if it is valid and there’s no way to find out

I have a recurring charge against my credit card to a pay of “Microsoft*Store”. The charges for various amounts including $14.99 and $52.99. I do not know if this is a legitimate charge or not? That’s what I’m trying to find out. That’s what I’m trying…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-02T15:02:04.38+00:00
Mike Drapeau 0 Reputation points
answered 2026-10-02T15:15:31.52+00:00
Mike Drapeau 0 Reputation points
3 answers

i cant add my personal account to my work account

its say its strongly recommended i add my personal account to my work 365 account but i get an error each time. could my work be blocking this?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-02T10:19:51.4466667+00:00
Evans, Leah : BUK Customer Care UK 0 Reputation points
commented 2026-10-02T15:10:24.27+00:00
Demi Nguyen 2,250 Reputation points Independent Advisor
0 answers

Microsoft 365 Family Plan support

How do I add someone to my Microsoft 365 family account?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-10-02T15:07:23.3933333+00:00
Laurenne Sayles 0 Reputation points
1 answer One of the answers was accepted by the question author.

Removing items from the ribbon in OneNote does not persist

I go through the daily exercise of removing several items from my OneNote ribbon daily, sometimes several times daily. My changes do not persist upon closing and reopening the app. I right-click and choose "Remove from Ribbon." Looks great,…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-01T15:59:55.92+00:00
JH 0 Reputation points
commented 2026-10-02T15:04:54.8766667+00:00
JH 0 Reputation points
2 answers

Query on Microsoft Viva Engage

Hi, We are using Microsoft 365 E5 licenses, and our licensing is managed through Active Directory group-based licensing. users are unable to access Viva Engage at https[:]//engage.cloud.microsoft/. The user can successfully sign in but receives the…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-10-02T14:10:44.53+00:00
Rising Flight 6,456 Reputation points
answered 2026-10-02T15:04:46.32+00:00
Demi Nguyen 2,250 Reputation points Independent Advisor
2 answers

how to create a microsoft account using a gmail address..

I am trying to sign in to a microsoft account but i would like to use the gmail account since its what I would want to use for my microsoft office. into the process, Im told that account creation in blocked. I have changed devices and networks but havent…

Microsoft 365 and Office | Other
asked 2026-10-02T13:37:20.3733333+00:00
Ronald Abenaitwe 0 Reputation points
answered 2026-10-02T15:02:08.86+00:00
TaoLi 113.8K Reputation points Independent Advisor
1 answer

Change from personal to business subscription

I use Microsoft software for business purposes and the 365 subscription is paid by my company, registered in England & Wales and for VAT. I understand from my accountant that I am currently unable to reclaim VAT because the subscription is treated…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-10-01T07:47:56.5+00:00
Tony Hatton-Gore 0 Reputation points
commented 2026-10-02T14:58:33.5266667+00:00
Roebe Ta 1,545 Reputation points Independent Advisor