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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I am stuck creating a child account for my son. I currently have 5 members in my family group, he would be the 6th. I have tried the following: Logging into Family Safety on my computer, clicking add a family member and then trying to create a new…
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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So, as the title says, I am having a hell of a time trying to fix this error (also error 403, but thats another post) I have done everything from installing the dll's, going into appwiz (or whatever it's called) deleting EVERYTHING relating to the…
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I got a new phone and have no clue how to switch over my school account. Unfortunately, when I went to my old phone it logged me out of that one too. How do I log in on my new phone from there! Moved from: Microsoft Security | Microsoft Authenticator
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Why is my email username different to my username on personal details when i send email to myself. Any help would be greatly appreciated. see imagesScreenshot 2026-10-04 at 14.48.41.png
Sending, receiving, and organizing email in Outlook.com
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I have a personal Azure account and MFA was setup in Microsoft authenticator. After a phone reset when I reinstalled my authenticator, it does not show my Azure account in autenticator and I am unable to login to Azure now. How can I reset my MFA for…
A cloud-based identity and access management service for securing user authentication and resource access
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I just reinstall my mendeley, both the app and add-in, but everytime I click the add-in it says "ADD-IN ERROR: A problem occurred while trying to reach this add-in" anyone why?
A family of Microsoft word processing software products for creating web, email, and print documents.
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classic outlook fails to load and then freezes. Tries to load wnt then stops respondig
Using Classic Outlook on Windows for personal email, calendar, and contact management
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I am the user of Visio Plan 2. In the function "Field", it provide function to follow defined information automatically. However, how does "Field" also work to show the information "counting #" for layers?
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
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Two of my existing copilot chats became inaccessible after the September 2026 update. one has been inaccessible for 25 days, from September 9th to October 4th. A second conversation was working after the update but after I added only 3-4 messages, it…
Hello I am not able to get on my first account for years now and I was not able to reach any human operator that can help me out yet i only have the email address name but dont remember the password and so far I havent been able to get back in
Managing personal Outlook.com account settings, security, and privacy
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AI answer
I’m trying to understand an issue with my local OneDrive folder on a Mac. Background: I have not synced my local OneDrive folder with OneDrive for approximately three years. During that time, I continued adding and working with files locally. What I’m…
A Microsoft file hosting and synchronization service.
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AI answer
Do I need to purchase another Antivirus if I have Defender with Windows 11?
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
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Onboard HP laptop camera not working after safety upgrades.
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My PC stacked on Your device ran into a problem and needs to restart. 0% Complete **Stop code: UNEXPECTED_STORE_EXCEPTION (0x154)**How can I solve this problem?
So earlier today I was just playing games, and when I took about a few hours of rest and wanted to play again I noticed the my Microsoft account primary email has been changed to some random unfamiliar email. I then tried to sign in to my Microsoft…
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I tried to login to my microsoft account but it says that it doesnt exist and when i tried to recover, it also says that it cant recognize the microsoft account. This happened after I join a discord server and do the verfication with my microsoft account…
My account has been locked since early August, I have completed the online recovery form over a dozen times and Microsoft has never contacted me after completing any of the forms. I no longer have access to my 2-factor authentication as this account is…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Problem description I am seeking assistance to review the Tier 1 eligibility and subscription-level quota provisioning of an Azure subscription associated with a verified Microsoft for Nonprofits organization with an active Azure Nonprofit…
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
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How to disable the icon in the systray while the microphone is in use? I have software that handles the microphone differently than Windows causing Windows to always display the icon making it completely useless. Without a way to exclude apps it's just…
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Hello! This is my first time ever writing something like this, keep that in mind. I'm a minecraft player and this has never happened to me, I was playing on a server when I got kicked and then it completely logged me out for no reason whatsoever. But I…
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