2,238 questions
1 answer
Unable to login to copilot, single user license, strangely converted, missing work, upstream organization management?
1.Unable to login to copilot following copilots request that I upgrade by clicking on a link. Unable to login to outlook or Gmail to access copilot. 2.Work is going missing from copilot 3.Microsoft License purchased was a single user license,…
Microsoft Copilot | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 62%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
how to get into my files i created yesterday
i cant get into my file i paid money 99.00 last month so that i could write files now i cant get into mine
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,866 questions
asked
2026-10-07T09:46:19.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 15%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
judy moganmcwilliams
0
Reputation points
edited an answer
2026-10-07T10:27:35.21+00:00
GsN5034 - IA
78,175
Reputation points
Independent Advisor
1 answer
Extending Surface Pro 9 support for another year
Hello, I've joined a local Consultant team and one of our clients has multiple Surface Pro 9's with extended warranty that expires March of 2027. Is it possible to extend that another year? For context their standard warranty expired march 2024. if so…
Surface | Surface Pro | Performance and maintenance
2,375 questions
asked
2026-10-06T01:48:31.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 78%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYT%3C/text%3E%3C/svg%3E)
yesayi tolmoyan
0
Reputation points
commented
2026-10-07T10:26:06.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
locating a full list of my Onenote notebooks.
I have about 50 notebooks and since switching over to Windows 11 I have had trouble finding all of my notebooks. I've looked at a number of articles and so forth I had not been able to find an easy way (when I am in a hurry to do some research) to find…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,961 questions
asked
2026-10-04T21:13:10.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 73%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Blair Cowper-Smith
0
Reputation points
answered
2026-10-07T10:26:01.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,235
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook loads very slowly when started
Since receiving updates, Outlook starts very slowly and is also extremely slow in 'sending / receiving' messages
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,819 questions
asked
2026-10-06T00:18:55.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kent Roorda
0
Reputation points
commented
2026-10-07T10:25:34.3033333+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
1 answer
How To Bring Back The Previous Updates On Disney Magic Kingdoms?
Facebook authentication is broken and my previous cloud save containing my Lion King and Little Mermaid characters is missing.
Windows for home | Windows 10 | Gaming
10,461 questions
asked
2026-10-06T01:06:58.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 43%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
chris walters
0
Reputation points
commented
2026-10-07T10:25:09.8+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
"system and reserve" is using half of my storage! please help!
Hi, I would like any help with sorting my storage. I have done all the recommended cleanup tools, and I'm not super tech-savvy, but it doesn't make sense that "system and reserve" is using half of my storage! Any help would be appreciated, as I…
Surface | Surface Pro | Performance and maintenance
2,375 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 18%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
2 answers
The M.D.A. On The Screen Shows A Restart Needed To Remove Deteted Threats?
Do you have to always restart the computer to remove threats as shown on the screen by the M.D.A?.,and did as the M.D.A wanted?,only to notice the detected threats still listed/showing in the downloads folder left untouched?,after reentering the…
Windows for home | Windows 10 | Security and privacy
17,589 questions
asked
2026-10-06T00:33:04.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
maroner pierre
45
Reputation points
commented
2026-10-07T10:23:56.8933333+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot chat missing after update. 3 months work lost. Chats error/blank
Business-critical issue: approximately three months of project research and development work stored in a Copilot conversation titled "MAIN: Starting a Seaweed Farm in the Hawkesbury" is missing following a Copilot update. Other historical chats…
Microsoft Copilot | Other
2,238 questions
asked
2026-10-05T21:06:44.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Andrew Rodgers
0
Reputation points
commented
2026-10-07T10:23:29.8866667+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot error
I keep getting this from Copilot when I ask for help with an excel file that is located on my desktop and has the .xlsx format: " but the workbook-processing tools are temporarily returning an error before I can modify the file."
Microsoft Copilot | Other
2,238 questions
asked
2026-10-05T20:25:48.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Stephanie Heimbuch
0
Reputation points
commented
2026-10-07T10:23:09.7733333+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
Can not receive all emails from Outlook
Some of my emails are coming through both inbox and junk but I am finding some emails that were sent is not showing up. I have tried different things that have been suggested but nothing works.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,819 questions
asked
2026-10-05T20:07:49.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
wendy godwin
0
Reputation points
commented
2026-10-07T10:22:50.8533333+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
how to fix copilot
I was working on a complex budget model and reach a daily limit 3 days ago and it won't reset. instantly says reached limit.
Microsoft Copilot | Other
2,238 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 69%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
1 answer
I cant log in
I'm trying to log into minecraft with my Microsoft account it's says error code created
Windows for home | Other | Gaming
4,388 questions
asked
2026-10-07T05:06:11.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 83%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Minecraft
0
Reputation points
answered
2026-10-07T10:21:57+00:00
Gérard Oomens
132.7K
Reputation points
Volunteer Moderator
1 answer
Minecraft Dungeons 2 download stopping at 32%
Minecraft Dungeons 2 download stopping at 32%, although theres enough space on the laptop, using Game Pass. Tried from Minecraft Launcher and Microsoft Store, still stopping, 0 BPS
Windows for home | Other | Gaming
4,388 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
My new Surface Laptop will not charge with the power cable supplied
But it will charge from my battery back so there must be something wrong with either the supplied plug or the actual cable. What to do please?
Surface | Surface Laptop | Power and battery
1,022 questions
asked
2026-10-06T06:37:34.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Trevene Adams
0
Reputation points
commented
2026-10-07T10:20:23.7766667+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
Margins on Outlook emails
The margins on my Outlook emails changed and I need to change them back to how they were originally. "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"Office Home & Business 2021 installed 8/25/23
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,819 questions
asked
2026-10-05T19:31:57.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
daniel howland
0
Reputation points
commented
2026-10-07T10:20:02.1533333+00:00
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)
I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,282 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
1 answer
Why Can't I delete every trace of Copilot?
I've deleted the app, removed the copilot button from my keyboard, deleted as much as i possibly could. Yet checking my files, there's a hole bunch of non-specific or "nudge" type copilot files that, despite activating administrative mode, I…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
266 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 54%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
How accurate is mcseedmap.com for Minecraft seed maps?
Has anyone compared the seed map at mcseedmap.com with an actual Minecraft world? Do the biome and structure locations match when using the same seed, edition, and game version? What should I check before using the map to plan a base or find villages?
Windows for home | Other | Gaming
4,388 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 14.000000000000002%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
OneDrive "Convert file" HTML -> PDF stopped applying <style> block CSS today, 2026-09-04, after 1.5 years working correctly
Summary The OneDrive for Business "Convert file" action (HTML → PDF) has worked reliably for approximately 1.5 years with no CSS-related issues. Today, 2026-09-04, it started intermittently failing to apply CSS rules declared inside the…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,111 questions
asked
2026-09-04T18:29:52.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Sebastian Velasquez-Munera
30
Reputation points
commented
2026-10-07T10:16:13.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 81%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Emilio Roqueta
0
Reputation points