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out going emails sent with alias never shows up at recipients address

out going emails not arriing to sent destinations using alias email, which We have had for 20 years If you send using ******@outlook.com it goes out but using the alias it never arives but it shows in sent folder as sent Putlook recieves emails frm…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T17:41:42.9666667+00:00
Arnie Reusch 0 Reputation points
answered 2026-11-11T20:14:51.66+00:00
Brian Tillman 28,295 Reputation points Independent Advisor
2 answers

How do I keep the original message in the inbox after it is replied to or forwarded in outlook

When I reply to a message in Outlook, the original message is deleted from my Inbox.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-12-09T15:20:19.65+00:00
Hal Reirson 0 Reputation points
answered 2026-11-11T20:13:16.3+00:00
Ron Barker 2,355 Reputation points
1 answer

Recover lost data

Our nonprofit account used to be a free account. When we had to start paying for our account, I set it up, but all of our cloud data did not show up on our account once I set it up as a paid account. How can we go back and get all the cloud data that was…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-11-11T19:19:18.94+00:00
Greg Kelly 0 Reputation points
answered 2026-11-11T20:10:34.1666667+00:00
Kai-L 21,435 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving 2FA verification emails

I am completely locked out of my personal Microsoft account because i do not receive two-factor authentication (2FA) verification emails. The strange part is that password-reset emails arrive immediately and without any problems. It is specifically the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T15:39:07.3433333+00:00
STARWRON 0 Reputation points
answered 2026-11-11T20:06:41.46+00:00
Virginia M 42,585 Reputation points Independent Advisor
3 answers

KB5126868 breaks RDP shadow connections on Windows Server 2016 after October 14 update

After installing the October 2026 cumulative update KB5126868 on October 14, 2026, we began experiencing problems with RDP session shadow connections on Windows Server 2016 x64 servers. Observed result: shadow connections did not work with KB5126868…

Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-10-17T18:38:17.8666667+00:00
Саша Полив 10 Reputation points
commented 2026-11-11T19:56:45.6666667+00:00
Florian Finder 90 Reputation points
3 answers

How do I stop people being able to open sharepoint files in a browser?

Have recently discovered that having a file set to open as read only unless a password is entered is completely circumvented if the file is opened in a browser rather than the app. I know the 'open in browser' option cannot be removed so does anyone know…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-11-10T16:09:40.3933333+00:00
Gibbs Jamiel 0 Reputation points
commented 2026-11-11T19:53:54.6266667+00:00
Ryan-N 16,955 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Store company account - Employment verification stuck "Under review" since Oct 29

Our Microsoft Store company developer account (publisher "DoubleHash", South Korea) shows Email verification and Business verification as Verified, but Employment verification has been "Under review" since October 29, 2026 - well past…

Microsoft Partner Center | Other
asked 2026-11-10T09:32:27.5833333+00:00
Dongpil Lim 0 Reputation points
commented 2026-11-11T19:53:15.9733333+00:00
Samson Ajayi 0 Reputation points
2 answers

Microsoft OneDrive - Logs / Information for IT-Administrators?

Greetings, my colleagues connect via Microsoft-Remotedesktop to their Azure Virtual Desktop and work there. Most of the things work pretty well, except OneDrive. No day passes without someone having trouble with OneDrive. Either OneDrive tries to sign in…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,187 questions
Microsoft 365 and Office | OneDrive | For business | Windows
asked 2024-10-10T08:20:43.17+00:00
Tobias Jauch 5 Reputation points
commented 2026-11-11T19:51:34.9+00:00
Hock, C (Christian) 0 Reputation points
1 answer

Installing Office 365

I purchased Office 365. I can download the application but cannot install it. I get an error message saying something has not been installed that prevents it from installing. I get error message 30185-2016 (403). I have followed all instructions and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T19:14:29.3233333+00:00
Daniel Cunningham 0 Reputation points
commented 2026-11-11T19:51:34.03+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

camera went blackish

got a brand new american megatrends laptop and the camera went blank after couple shots

Microsoft Edge | Other | Windows 11
asked 2026-11-11T19:14:59.42+00:00
Oliver Kane 0 Reputation points
answered 2026-11-11T19:50:55.8433333+00:00
John Jefferson Doyon 90,935 Reputation points Independent Advisor
2 answers

protection

How do I know if my computer is protected from a virus etc.

Windows for home | Other | Security and privacy
asked 2026-11-11T19:28:53.2166667+00:00
Ann Martyn 0 Reputation points
edited an answer 2026-11-11T19:47:49.3966667+00:00
Marcin Policht 113.2K Reputation points MVP Volunteer Moderator
1 answer

How to get "Edge" blue dot off of google docs

I am having the floating blue edge dot on my google docs documents. I really want it removed/disabled. How can I do that?

Microsoft Edge | Website issues | Windows 11
asked 2026-11-08T16:48:51.9666667+00:00
Ava Eden 5 Reputation points
commented 2026-11-11T19:39:15.82+00:00
JD 0 Reputation points
3 answers

Windows 10 ESU not installing updates

Previously being enrolled in ESU after having computer problems i replaced my HDD and did a fresh install of windows 10 I asked the question on the 10 forum how did i get back into the ESU. I was told it was attached to the computer not the HDD and after…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-10-24T09:54:56.15+00:00
David Smith 0 Reputation points
commented 2026-11-11T19:37:25.67+00:00
Ramesh Srinivasan 90,040 Reputation points Independent Advisor
3 answers

Payment glitch even though i have the funds to pay it.

Hello, I have pre ordered a game in June and it said that it would automatically charge me 10 before it releases. The day before it automatically charges me, I had to buy something so I didn't have enough for it when it would charge to my account. So,…

Windows for home | Other | Gaming
asked 2026-11-11T02:29:11.2766667+00:00
Enzo 0 Reputation points
commented 2026-11-11T19:29:57.98+00:00
paulr0511 49,755 Reputation points Independent Advisor
1 answer

Date Picker Content Control in Word document table cell

Want to force date entries to be consistent by adding a control content 'field' in a Word doc table cell. Click cell to select Developer tab > Date picker content control icon Select Developer > Properties > Set up properties as such All…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T06:13:45.2366667+00:00
Dale Webb 15 Reputation points
commented 2026-11-11T19:29:32.9233333+00:00
Dale Webb 15 Reputation points
2 answers

Need help replacing Ppblisher

I do not have access to my publisher docs. How can I get them and what program can I work on them with

Microsoft 365 and Office | Development | Microsoft 365 Publishing
asked 2026-11-11T19:26:46.89+00:00
Linda Wolf 0 Reputation points
answered 2026-11-11T19:28:28.4333333+00:00
Linda Wolf 0 Reputation points
1 answer

I accidentally removed Facebook account from the Authenticator

I accidentally removed Facebook from my Authenticator and Now I no longer able to login to Facebook and I am not able to retrieve back Facebook authentication on the app.. I contacted Meta and they said I should contact Microsoft and ask them to…

Microsoft Security | Microsoft Authenticator
asked 2024-12-03T11:59:53.5833333+00:00
Mohamed Atef 10 Reputation points
commented 2026-11-11T19:25:48.2066667+00:00
Rob Koch 26,205 Reputation points Volunteer Moderator
1 answer

Account locked, forms sent and never received anything in the 24 hours after that. It's been 15 days since the account was locked and I don't know if the case is been reviewed and I have to wait longer or not.

The forms have been sent and I never received anything in the 24 hours after that. It's been 15 days since the account was locked and I don't know if the case is been reviewed or not and I have to wait longer. The option to the recovery form for the…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T18:46:34.5433333+00:00
Camilo Vargas Ramos 0 Reputation points
answered 2026-11-11T19:22:31.5233333+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
2 answers

add owner to a team

Hi. I can't add an owner to a listed team. Followed all the instructions, but to no avail. Please advise.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-11-10T17:14:12.9733333+00:00
Maryanne Ditter 0 Reputation points
commented 2026-11-11T19:20:13.8333333+00:00
Didier 5 Reputation points Independent Advisor
1 answer

Try to get artifact signing

Hi, My identity/organization validation has been “In Progress” for approximately three weeks. Could someone from the support team please check why the validation is taking so long and advise whether there is anything missing or anything I need to do? I’m…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,798 questions
asked 2026-11-11T19:17:45.8633333+00:00
israel alush 0 Reputation points
answered 2026-11-11T19:19:54.8533333+00:00

AI answer