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Why is it when I ignore windows updates for a few days core features like screensaver and BT are disabled.

I don't feel the need to update windows daily like seems to happen, there is no need, I have a good AV and AM, I don't visit dodgy sites, download dodgy stuff, so why can't I set my updates to every fortnight or even every week, instead now if I…

Windows for business | Windows 365 Business
asked 2026-07-21T22:29:13.6+00:00
Dallas Grant 0 Reputation points
commented 2026-11-11T15:27:03.61+00:00
Adam Bajger 0 Reputation points
1 answer

download my office software

my new home office software would not load on my new iMac so I had to remove ie. I now need to try to download it again

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T14:53:15.0666667+00:00
Fiona Gregory 0 Reputation points
answered 2026-11-11T15:26:58.0066667+00:00
DaveM121 947.9K Reputation points Independent Advisor
8 answers

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T02:19:50.7133333+00:00
Apichai Jaihao 45 Reputation points
answered 2026-11-11T15:21:25.5166667+00:00
David Potts 20 Reputation points
1 answer

Microsoft Learn Profile Merge Issue – Certifications and Transcript Not Accessible

My Microsoft Learn profile appears to be stuck during a profile merge. My Learn username is nilofarsabir-2812 and my primary Microsoft account is ******@gmail.com. After initiating a profile merge, my profile became locked and now displays: "This…

Community Center | Not monitored
asked 2026-11-11T14:10:54.6633333+00:00
nilofar sabir 0 Reputation points
answered 2026-11-11T15:18:07.98+00:00
Julian Sharp 48,061 Reputation points
2 answers

Cannot login to app to authenticate, says I'm not Global Admin, nobody else is my admin

I run a very very very very very small company. We use Microsoft 365, and I swapped phones. Because of the phone swap, I cannot login to the authenticator. I tried calling the help line, which has me with a robot, which then hangs up the phone to tell me…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-11-11T14:50:09.5066667+00:00
Geoff Barham 0 Reputation points
answered 2026-11-11T15:18:05.45+00:00
Sumit 44,981 Reputation points Volunteer Moderator
2 answers

Title: URGENT – Sole Global Administrator locked out after fire – Lost Microsoft Authenticator – Tenant Recovery required

Hello Microsoft Support Team, We urgently need assistance recovering access to our existing Microsoft 365 Business tenant. Our company suffered a serious building fire that destroyed all our laptops and mobile phones, including the device containing our…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T13:57:29.8133333+00:00
Mario Wolfram 0 Reputation points
commented 2026-11-11T15:16:22.9733333+00:00
Kristen Tran 2,785 Reputation points Independent Advisor
2 answers

Windows 10 install with MS Account?

I connect Activate my Windows 10 install. How can I add the install to my MS Account?

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T14:42:09.9566667+00:00
Gerard Racine 0 Reputation points
answered 2026-11-11T15:16:11.03+00:00
DaveM121 947.9K Reputation points Independent Advisor
1 answer

Cannot complete CAPTCHA when creating Microsoft Entra / Microsoft 365 developer account

I am trying to set up a Microsoft Entra / Microsoft 365 developer account so I can integrate with Outlook 365. When I sign in with my Microsoft account [<Moderator's note: Personal Identifiable Information removed>] and go through the developer…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-11-10T23:43:44.91+00:00
José Nostalgie 5 Reputation points
commented 2026-11-11T15:15:17.8633333+00:00
YU-CHUNG, CHANG 0 Reputation points
1 answer

URGENT - Global Administrator locked out - MFA Error 399287 (BadReputation) - Request for Microsoft Engineering assistance

Hello Microsoft Support Team, I am an IT service provider managing a Microsoft 365 tenant for one of our customers. We are currently completely locked out of the tenant because the Global Administrator cannot complete MFA verification. Affected tenant: …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T15:13:18.52+00:00
Beuningen IT 0 Reputation points
answered 2026-11-11T15:15:05.7+00:00
Sumit 44,981 Reputation points Volunteer Moderator
2 answers

My Windows 10 PC will not allow media streaming sharing on my home network

My Windows 10 PC will not allow media streaming sharing on my home network. It tells me that media streaming sharing has nit been enable because services that support it are not operating correctly.

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-11T14:34:35.1633333+00:00
David Spaven 0 Reputation points
edited an answer 2026-11-11T15:15:04.0566667+00:00
Ivan B 127.2K Reputation points Independent Advisor
2 answers

Resize Reading Pane Limited

The reading pane size adjustments seem to be locked at a minimum of half the screen width, i'd like the reading pane to be 1/3 to 1/4 of the screen width. Is this possible?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T14:12:31.9233333+00:00
Hebeler, Greg 0 Reputation points
commented 2026-11-11T15:14:48.4933333+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
1 answer

ADO Backlog Hierarchy Displays Only Two Levels of the Tree

Description In the PME ADO Backlog view, only two levels of the hierarchy can be displayed at a time. The following message is shown: “There are too many items on the backlog. Only two levels of the tree can be shown. Delete items or reduce the area of…

Azure DevOps
asked 2026-11-11T14:02:03.3466667+00:00
ARCHANA PILLAI 1 Reputation point
commented 2026-11-11T15:11:28.7566667+00:00
Rukmini 44,000 Reputation points Microsoft External Staff Moderator
7 answers

ACEOLEDB.DLL from Microsoft 365 Apps crash with Exception code 0xc0000005

ACEOLEDB.DLL from Microsoft 365 Apps (at least versions 16.0.14228.20248, 16.0.14430.20006, 16.0.14701.20040 in "C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\") appear to cause an application crash…

Microsoft 365 and Office | Access | Other | Other
asked 2021-12-29T20:18:30.603+00:00
Jmenninkainen 31 Reputation points
commented 2026-11-11T15:11:04.8+00:00
Charlie Cartmel 0 Reputation points
2 answers

Copilot Notebooks availability in OneNote for Android tablets

I’m using OneNote for Android on both a Samsung Galaxy S9 FE tablet and an Android smartphone. Both devices are running the same version of the OneNote app, but the Copilot Notebooks functionality is only available on the smartphone. On the smartphone, I…

Microsoft 365 and Office | OneNote | For business | Android
asked 2026-11-10T08:47:59.1533333+00:00
HORKÝ Ondřej 0 Reputation points
commented 2026-11-11T15:08:37.6466667+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
1 answer

Individual validation (Canada): Verified ID presentation fails with tokenError "resource in CosmosDB already exists"

Individual Public identity validation, Canada, Artifact Signing account in East US. Three attempts on 11 Nov 2026. The AU10TIX check succeeds each time (ID and selfie accepted, Verified ID added to Microsoft Authenticator), but presenting the Verified ID…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,796 questions
asked 2026-11-11T15:05:12.38+00:00
Mohammed Amine El Galai 0 Reputation points
answered 2026-11-11T15:06:56.0466667+00:00

AI answer

2 answers

Since the 365 re-licensing, the calendar is no longer synchronized with my iphone

I've been using Apple Calendar on the iPhone for years and Outlook on the PC, until the last license renewal everything worked without any problems. Now nothing works anymore.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:48:15.3466667+00:00
Ray Justin 20 Reputation points
answered 2026-11-11T15:06:02.4633333+00:00
Hin Vo 1,755 Reputation points Independent Advisor
2 answers

Recovering 2FA IF I HAVE LOST MY PHONE

Hello, I had lost my iphone and gotten a new one without the ability top transfer data over (since I lost it) my outlook account when trying to log back in it requested a verification code from microsoft authenticator, which would’ve not been a problem…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T11:50:29.24+00:00
Harrington James Carroll 0 Reputation points
answered 2026-11-11T15:05:14.04+00:00
BabybooHN 3,895 Reputation points Independent Advisor
2 answers

Fingerprint login

My laptop isn't letting me use fingerprint to sign in how do I fix the issue

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-11T14:21:30.66+00:00
Jason Short 0 Reputation points
answered 2026-11-11T15:04:58.9766667+00:00
SD - IA 183.1K Reputation points Independent Advisor
2 answers

just bought office 365 fromLTSC standard 2024 and have followed all the instructions from thier guide am now stuck at setup.exe..as I did put development tool inside my folder but when I run its not successful

am stuck at setup.exe. can you put me through on how to continue from here

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-10T12:45:15.1966667+00:00
sindile sid faku 0 Reputation points
commented 2026-11-11T14:56:24.63+00:00
Innocent Cyubahiro 250 Reputation points Independent Advisor
1 answer

Signing in multiple times every day

Each day I have to sign in to my laptop using my office365 account, then to Outlook with the same account, then to my web browser with the same account, now to Onedrive with the same office365 account.  The I use my phone and have to sign in to Outlook…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-10T10:46:31.84+00:00
Andrew McCandless 0 Reputation points
commented 2026-11-11T14:54:35.8133333+00:00
Heimerdinger 1,635 Reputation points Independent Advisor