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Delete one account and have one operational one

Hello I have an account with MS 365 and it is under ******@btconnect.com I need that email to be discontinued as it will be non operational soon. I have renewed my MS 365 Licence for another year starting from 5th November 2026 for a year with email…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T09:47:16.0133333+00:00
Pradip Phillip Trivedi 0 Reputation points
answered 2026-11-06T10:31:54.57+00:00
DaveM121 946.1K Reputation points Independent Advisor
1 answer

Request for Manual Refund Review – Invoice G196016959 ($512.46)

Dear Microsoft Azure Billing Support Team, I am contacting you on behalf of WestPark Energy Services Limited regarding an unexpected payment of USD 512.46 charged to our company's payment card. We attempted to request a refund through the Azure billing…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,148 questions
asked 2026-11-06T10:30:35.1133333+00:00
Chinedu Anyanwu 0 Reputation points
answered 2026-11-06T10:31:10.22+00:00

AI answer

2 answers

Cancel Accont 365 Personal

Hello! I have 2 accounts 365 Personal in my company - just one employed. Today one is paid and that is OK. But I have an account - see No. That account will be paid in Dec 1, 2026 but I don`t want that account. But I can not Login, have never log in…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-02T10:51:36.4833333+00:00
Hans-Erik Lundberg 0 Reputation points
answered 2026-11-06T10:30:12.27+00:00

AI answer

2 answers

Moved country an existing subscription is past due

My existing Microsoft 365 subscription is past due but it was bought in another country. I now want to continue my subscription in my new country and Pay with my new bank card

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T09:44:10.3866667+00:00
José Martins 0 Reputation points
edited an answer 2026-11-06T10:29:52.8566667+00:00
GsN5034 - IA 79,820 Reputation points Independent Advisor
3 answers

How to get Edge to forget accounts (Sign in to Sync Data)

Hi all, I can see from some previous tickets that I think other people have had the same issue, though can't seem to find an actual fix for the problem. I have recently gone through the process of setting up a large amount of browser profiles…

Microsoft Edge | Microsoft Edge development
asked 2022-08-15T08:20:26.16+00:00
Peter Sowersby 11 Reputation points
commented 2026-11-06T10:29:07.88+00:00
Carl 0 Reputation points
1 answer

Azure Local: Hardware Update Stopped Due to NIC Driver/Firmware Mismatch — Guidance Needed

Problem description I am experiencing an issue during a hardware update on my Azure Local cluster. The update was initiated via Azure Update Manager using an HPE OEM SBE package, and it completed successfully on the first node. However, on the second…

Azure Local
asked 2026-10-21T06:25:32.21+00:00
Georgi Mihalev 5 Reputation points
commented 2026-11-06T10:24:03.5866667+00:00
Saraswathi Devadula 16,040 Reputation points Microsoft External Staff Moderator
3 answers

Windows 11 Insider Preview Feature Update (26220.9022) Failed to install on ‎8/‎14/‎2026 - 0x800700b7

I have attempted to update my Windows Insider Beta Preview Feature Update 5 times, and it failed with the same result every time. Now, Windows is reporting to me that the version on my computer is about to expire. How do I fix this. When I go the…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-17T03:05:19.7866667+00:00
Kaigh Taylor 0 Reputation points
answered 2026-11-06T10:21:33.1233333+00:00
Michael Sendner 0 Reputation points
1 answer

ACCESS TO ONE NOTE

I have been using myn account for University using OneNote. I have tried to sign in today, whilst able to sign in I am unable to open and access my OneNote Notebook. When I click to open, an error comes up saying: 'You can't access this item You -insert…

Microsoft 365 and Office | OneNote | For education | Other
asked 2026-11-02T09:39:54.2733333+00:00
Charlotte Armstrong 0 Reputation points
commented 2026-11-06T10:18:11.42+00:00
Michelle Nguyen 2,620 Reputation points Independent Advisor
3 answers

AZ-104 Certificate

Could you please confirm how I can know the score how much I have got in exam and total max marks of an exam

Community Center | Not monitored
asked 2026-08-13T09:53:23.9433333+00:00
Sailu Magadapalli 0 Reputation points
answered 2026-11-06T10:16:52.2866667+00:00
jimy marlin 0 Reputation points
1 answer

The Microsoft Rewards points store account has been suspended, and [rewards.bing.com/support](https://rewards.bing.com/support) cannot submit a ticket. Please transfer to the Rewards team for manual review

The Microsoft Rewards points store account has been suspended, and rewards.bing.com/support cannot submit a ticket. Please transfer to the Rewards team for manual review

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,680 questions
asked 2026-11-06T08:57:34.1466667+00:00
maea jin 0 Reputation points
answered 2026-11-06T10:15:41.5133333+00:00
GsN5034 - IA 79,820 Reputation points Independent Advisor
2 answers

when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work

when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-05T13:56:20.8533333+00:00
ogunleye shola 0 Reputation points
commented 2026-11-06T10:15:24.83+00:00
Alina Le 5,805 Reputation points Independent Advisor
1 answer

Microsoft Defender for Cloud CSPM Plan 2

For customers already subscribed to Microsoft Defender CSPM Plan 2, our understanding is that enabling Agentless Scanning for Machines does not incur additional licensing or usage costs. Could you confirm whether this feature is fully included in the…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-11-05T16:01:13.1466667+00:00
Robert Fenech Santucci 0 Reputation points
answered 2026-11-06T10:12:26.7333333+00:00
Vasileios Dionysopoulos 646 Reputation points
1 answer

PPT on iPad slideshow projection problem after update to 2.115.2 Nov 3 2026

Since PowerPoint for iPad updated automatically to 2.115.2 on 3 November 2026, slide shows no longer project correctly over a wired HDMI connection. Instead of a full-screen slide, the projector mirrors the entire iPad screen, and thus the slide is…

Microsoft 365 and Office | PowerPoint | Other | iOS
Microsoft 365 and Office | PowerPoint | Other | iOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

44 questions
asked 2026-11-04T17:13:41.8033333+00:00
CG 5 Reputation points
commented 2026-11-06T10:11:19.1033333+00:00
CG 5 Reputation points
1 answer

Azure Extension for SQL Server (WindowsAgent.SqlServer) stuck in Creating for more than 5 hours on Azure Arc-enabled SQL Server 2025

We are experiencing an issue deploying the Azure Extension for SQL Server (WindowsAgent.SqlServer) on an Azure Arc-enabled machine running SQL Server 2025. Environment Arc-enabled machine: U-GWGQ654 Resource group: rg-itajibabezerra-9239 Azure region:…

Azure Arc
Azure Arc

A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.

647 questions
asked 2026-11-05T16:50:30.9566667+00:00
Bezerra, Itajiba 26 Reputation points
answered 2026-11-06T10:09:56.17+00:00
Vasileios Dionysopoulos 646 Reputation points
1 answer

Azure DevOps Deployment Groups stuck loading – ReactRootAdapter.js returns 404 BlobNotFound

Issue description We are experiencing an issue with Azure DevOps Services where the Pipelines → Deployment groups page remains indefinitely on "Loading..." and never displays the deployment groups. Our Azure DevOps organisation is hosted in…

Azure DevOps
asked 2026-11-06T10:05:52.67+00:00
Aaron 0 Reputation points
answered 2026-11-06T10:09:16.02+00:00
Aaron 0 Reputation points
1 answer

LAGGING AUDIO WINDOWS 11

The audio is lagging , I'm using a wireless JBK TUNE520BT

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-06T05:03:44.29+00:00
MARIO ALZAMORA 0 Reputation points
answered 2026-11-06T10:09:00.1533333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

i cant play multiplayer even though i have set the boxes to allow

i cant play multiplayer on minecraft or roblox and they both direct me to the xbox website and tell me to allow multiplayer but it is already set to allow

Windows for home | Windows 11 | Family and online safety
asked 2026-10-30T23:50:17.3833333+00:00
Jesse Coleman 0 Reputation points
commented 2026-11-06T10:07:36.12+00:00
Carl-L 24,820 Reputation points Microsoft External Staff Moderator
1 answer

Sole Global Admin locked out of MFA (error 500121) – need Data Protection ticket for Partner Center account

I’m the only Global Administrator for my company’s Microsoft Entra tenant, which is linked to our Microsoft Partner Center account. I can no longer complete Microsoft Authenticator verification, and every sign-in attempt fails with error code 500121. I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-05T23:49:39.3666667+00:00
Chadd Phillips 0 Reputation points
answered 2026-11-06T10:06:25.22+00:00
Vasileios Dionysopoulos 646 Reputation points
2 answers

Change calendar default

How do I stop calendar appointments from defaulting to Outlook and instead default to Google calendar

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-04T20:02:22.2766667+00:00
Debra Stipcich 0 Reputation points
commented 2026-11-06T10:06:06.5466667+00:00
Carl-L 24,820 Reputation points Microsoft External Staff Moderator
1 answer

Azure Local arc bridge status offline

Hello Mighty Wizard, Azure Local Azure Arc resource bridge stays offline despite every spell I put on it. No network problem between on prem nodes and Azure Local instance on Public. Can you give me a hint? Thank you and best regards giuseppe

Azure Arc
Azure Arc

A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.

647 questions
asked 2026-10-21T13:51:56.8166667+00:00
Giuseppe Tristano 0 Reputation points
commented 2026-11-06T10:05:56.41+00:00
Saraswathi Devadula 16,040 Reputation points Microsoft External Staff Moderator