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1 answer One of the answers was accepted by the question author.

Voicemail recordings disappeared

What happens to the voicemail recordings in Teams calling after you've listened to them only once? I want to relisten to a message from last week before responding because I know the transcript was incorrect. But the recording is nowhere to be found!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-11-05T21:04:06.4033333+00:00
Grey, Delenora M 0 Reputation points
accepted 2026-11-05T21:13:27.21+00:00
Grey, Delenora M 0 Reputation points
2 answers

Request for Assistance with BitLocker Recovery – Surface Pro 2

Dear Microsoft Support Team, I hope this message finds you well. I am reaching out to request urgent assistance regarding my Microsoft Surface Pro 2, which I have been using reliably since approximately 2018. Following a recent Windows Update, the device…

Surface | Surface Book | Install and update
asked 2025-10-17T17:11:10.59+00:00
Shahzad Shahzad 0 Reputation points
answered 2026-11-05T21:08:16.16+00:00
biniam zerezghi 0 Reputation points
2 answers One of the answers was accepted by the question author.

One Drive Licence transferred but I have provisioning issues

I am a small business hoping to grow. At present I have one tenant and one user. My problem is as follows: “I'm the administrator of a Microsoft 365 Business tenant. I've transferred my Microsoft 365 licence from one user to [Moderator note: personally…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-03T17:41:42.3966667+00:00
AdrianL 20 Reputation points
accepted 2026-11-05T21:06:01.15+00:00
AdrianL 20 Reputation points
2 answers One of the answers was accepted by the question author.

Desired VM Size is Unavailable

I am a new, unexperienced Azure user trying to prepare for the Azure Fundamentals AZ-900 exam. The book I'm using (Microsoft Azure Fundamentals, Third Edition by Jim Chesire) includes a practical exercise to create a new VM. Following the process in the…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,468 questions
asked 2026-10-29T16:44:41.32+00:00
Scott Sizemore 0 Reputation points
commented 2026-11-05T20:54:22.77+00:00
TP 165.1K Reputation points Volunteer Moderator
2 answers

Microsoft Office on Linux

When is Microsoft planning on realeasing a native Microsoft 365 for Linux?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-05-15T12:30:03.07+00:00
Kevin Martinez Aguilar 5 Reputation points
commented 2026-11-05T19:59:59.61+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Core Ultra 9 275HX laptop: 0x3B/0x1E/0x0A BSODs always on the same E-core, #GP on valid addresses, no WHEA (Windows 11 26H2, 26300)

I have the same problem described in Recurring 0x1E bugcheck in nt!ExpPoolTrackerChargeEntry, now on Windows 11 26H2, with dump evidence that points to the CPU and not to a driver. I am opening a separate question so the data and the cross-references…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-04T05:19:41.35+00:00
pleshw 20 Reputation points
accepted 2026-11-05T19:58:55.2633333+00:00
pleshw 20 Reputation points
1 answer

Can't join To do list

Shared a list with someone. When they click to join, they get this error: "Can't join list. It looks like this list isn't available. Try contacting the person who invited you". I checked that we are both Private accounts. I have gone through…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-01-03T09:01:53.92+00:00
Chris Oosthuizen 85 Reputation points
commented 2026-11-05T19:51:22.0433333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

I cannot edit blocked senders list

I am not able not change blocked senders list, I want to remove one of email adress from blocked list, but it always say that "Couldn't save changes Something went wrong. Please try again later" I tried it with incognito window and with…

Outlook | Web | Outlook.com | Settings
asked 2026-09-08T10:56:26.15+00:00
Şafak 20 Reputation points
commented 2026-11-05T19:43:11.03+00:00
Hornblower409 18,685 Reputation points
2 answers One of the answers was accepted by the question author.

Copilot health not working for days now

I have been using Copilot Health for many weeks now and have found it helpful and useful. Then, it stopped allowing me to add files (an Excel file with my health data), so I started just copying the data from the spreadsheet into Copilot, and it worked…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-05T18:40:44.3833333+00:00
PAUL PATANÉ 0 Reputation points
commented 2026-11-05T19:18:17.2066667+00:00
PAUL PATANÉ 0 Reputation points
2 answers One of the answers was accepted by the question author.

Verify Microsoft email

Received email from ******@notificationmail.microsoft.com. Everything looked legit. It said that I was close to my storage being full. Which I have received this message in the past. So I clicked the link in the email. (I know better to go directly…

Outlook | Web | Outlook.com | Email
asked 2026-03-18T00:10:17.0466667+00:00
Rob C 30 Reputation points
commented 2026-11-05T19:15:24.08+00:00
Mesam husseini 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to fix MS Office 2024 for Mac Excel crashing on existing pivot table change

I would like to know what I can do about this. I recently installed new MS Office 2024 16.114.3 on Mac running OS Sonoma 14.8.9. Trying to create a new pivot table from an existing spreadsheet causes Excel to Crash. Online advice from another site…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-03T20:59:56.34+00:00
Robert Elston 0 Reputation points
accepted 2026-11-05T18:53:40.6966667+00:00
Robert Elston 0 Reputation points
1 answer One of the answers was accepted by the question author.

Forgotten pin on my Surface

Hello! Can someone help me to restart my Surface tablet. I have forgotten my pin, when I start the tablet they asked me to enter a code next they asked me to put my pin , but they do not give me the a option to re enter a new pin. I am locked into a…

Surface | Surface Laptop | Safety and security
asked 2026-11-04T17:47:20.45+00:00
Dominique 20 Reputation points
accepted 2026-11-05T18:52:13.79+00:00
Dominique 20 Reputation points
3 answers One of the answers was accepted by the question author.

My Word for Mac has stopped updating and locked my word documents to read only. What can I do?

Word for Mac is not updating. I have updated my computer and clicked on the activate button but still I cannot edit my word documents. What can I do?

Windows for home | Other | Files, folders, and storage
asked 2026-10-23T14:20:30.13+00:00
MEB 20 Reputation points
recommended 2026-11-05T18:49:54.8766667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Is the "Official community" attribute in Viva Engage available through Microsoft Graph?

In Viva Engage, a network admin can mark a community as an official community. It's under the community's "..." menu, in the Network admin section, as "Mark/Unmark official community." I'm trying to retrieve this attribute…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-11-05T14:47:46.75+00:00
Jiang, Jack 0 Reputation points
accepted 2026-11-05T18:38:22.3766667+00:00
Jiang, Jack 0 Reputation points
1 answer One of the answers was accepted by the question author.

Trying to create a recovery file onto a USB but recovery program does not find USB stick

I am trying to create a Recovery Drive onto a clean, formatted, 68GB USB stick that Windows 11 can clearly see in File Explorer, but Recovery fails to find it. I have tried all of the USB ports on my Dell Tower with 3 different USB sticks to no avail.…

Windows for home | Windows 11 | Recovery and backup
asked 2025-12-08T17:10:17.2666667+00:00
Nige Platt 55 Reputation points
commented 2026-11-05T17:58:56.4233333+00:00
John Moore 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to get authenticator codes on a new phone

i recently had to switch phones and logged into my authenticator on my new phone but all codes get sent to my old phone and i don't know how to fix it. I won't be able to keep my old phone running for long and would love to know how to fix it.

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T20:48:32.4033333+00:00
Anesu Maregedze 25 Reputation points
accepted 2026-11-05T17:54:44.4633333+00:00
Anesu Maregedze 25 Reputation points
3 answers One of the answers was accepted by the question author.

Emails recieved slower when using "New Outlook"

I prefer the layout of "New Outlook" but my emails come in much slower in "New Outlook" than "Classic Outlook"

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-05T16:35:14.35+00:00
Stevenson, Star@DSS 0 Reputation points
accepted 2026-11-05T17:18:27.9433333+00:00
Stevenson, Star@DSS 0 Reputation points
1 answer One of the answers was accepted by the question author.

Have Microsoft Office 365 Personal but OneDrive Says I Only Have Free Version

The Microsoft account I have has a subscription to 365 Personal (99.99 a year, last paid late July of 2026). Should have 1 TB of storage across all apps (Word, OneDrive, the works). Yet OneDrive claims I only have the free version of Microsoft 365 (i.e.…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T16:23:15.01+00:00
Aaron Seals 0 Reputation points
accepted 2026-11-05T17:03:18.59+00:00
Aaron Seals 0 Reputation points
1 answer One of the answers was accepted by the question author.

Page view counter at the bottom of the page not matching the number shown on usage report.

So this question is building off a question of the same name that I didn't feel had a satisfying answer. I'll try to phrase the poster's question slightly differently to hopefully get a better answer. Looking at the 7 day history of a given sharepoint…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-11-03T16:37:41.8266667+00:00
George 20 Reputation points
commented 2026-11-05T16:50:05.72+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

sign in problem

The Microsoft sign in on my laptop & cell phone go on continuous loop. I cannot complete it!

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-05T16:17:50.7133333+00:00
Terry McNally 20 Reputation points
accepted 2026-11-05T16:23:35.0133333+00:00
Terry McNally 20 Reputation points