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Change Microsoft 365 Family to Individual

How do I renew my subscription from the Family to the Individual plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:21:30.53+00:00
Andrea Jones 0 Reputation points
answered 2026-09-16T17:21:46.4+00:00

AI answer

1 answer

Help Needed: Unauthorized Azure Charges & Suspected Account Compromise

Hi everyone, I am reaching out for help regarding unrecognized charges on my Azure account. Without my knowledge or any direct use of Azure APIs, my $200 free credit was completely drained, and additional fees are now being charged directly to my credit…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-09-16T16:15:27.8966667+00:00
Victoria Park 0 Reputation points
answered 2026-09-16T16:15:46.3233333+00:00

AI answer

1 answer

Can't sign into the authenticator app because it needs to authenticate itself

I can't believe that this issue is even possible with a company as big as Microsoft, but: I'm trying to sign in to the Microsoft Authenticator app with my work email In doing so, it says I need to verify my identity by approving a request on the…

Microsoft Security | Microsoft Authenticator
asked 2026-02-27T18:10:39.5366667+00:00
Austin B 5 Reputation points
commented 2026-09-16T15:56:54.5833333+00:00
Classic Vision Pools 0 Reputation points
1 answer

Windows 10 Installation help

I want to format and re install Window 10 or 11 - So that need a Pen Drive , Bootable and Activation Key - Where can I buy it. I have slow NET - so that cannot install it online - so need a Pen Drive. Furter -- My System is - Device…

Windows for home | Windows 10 | Windows update
asked 2026-09-15T13:44:41.7766667+00:00
Ajoy 0 Reputation points
edited a comment 2026-09-16T13:46:24.8333333+00:00
Neil D 34,300 Reputation points Volunteer Moderator
1 answer

how can i fix my issues of excel files

Hello, When I am opening my excel file its showing error and telling for repair, so tell me how can i resolve the issues.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T11:51:59.26+00:00
Alok Ranjan Biswal 0 Reputation points
commented 2026-09-16T12:32:21.5833333+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

Live Agent for XBOx

Does Microsoft have live agents or is it all AI based. Someone used my Credit card. Which has caused me to have unpaid bills and insufficint bank. I am not going to wait a month for someone to call me. I want to speak to a live agent

Azure Analysis Services
Azure Analysis Services

An Azure service that provides an enterprise-grade analytics engine.

512 questions
asked 2026-09-16T12:28:13.6633333+00:00
Tonya Jones 0 Reputation points
answered 2026-09-16T12:28:26.01+00:00

AI answer

1 answer

Why am I not receiving the academic student discount for the SC-500 certification exam?

Why am I not receiving the academic student discount for the SC-500 certification exam?

Community Center | Not monitored
asked 2026-09-16T11:43:07.0666667+00:00
edited the question 2026-09-16T11:43:37.1166667+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

How can I merge my two MS learn accounts?

I accidentally took my most recent exam using my kernrebeccas@gmail account instead of my kern_rebecca@hotmail login. Can the two accounts be merged? Moved from: MSN Partner Hub | Accounts, profiles, and login

Community Center | Not monitored
asked 2025-12-16T17:09:34.04+00:00
Rebecca Kern 5 Reputation points
answered 2026-09-16T11:30:48.7433333+00:00
Sachith Bandara 0 Reputation points
1 answer

I require a Tax Invoice

I require a Tax Invoice. I am only shown an Order Overview for an Office Family subscription. Where to find a Tax invoice?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T09:50:22.0366667+00:00
Kahle 0 Reputation points
answered 2026-09-16T09:50:37.3633333+00:00

AI answer

1 answer

M365 Admin Expert

Hello, I've passed MS-102 exam first, now I am preparing to pass SC-300 so as I understood when I will pass it before 30 November (learn path is closing) Will I achieve the badge for one year valid?

Community Center | Not monitored
asked 2026-09-16T09:16:34.71+00:00
Bartosz Kusiak 0 Reputation points
edited the question 2026-09-16T09:28:03.45+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

I am trying to add searchservice connection in my foundry project but getting below error Error creating connectionService temporarily unavailable. Please try again later.

Foundry's identity added managed identity. For keyvault added keyvault secrets officer and key vault reader to foundry's managed identity. I was able to add keyvault connection successfully but when i tried adding searchservcie connection getting : Error…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,606 questions
asked 2026-09-06T06:57:00.8+00:00
Kaveri R Goudgaon 0 Reputation points
commented 2026-09-16T09:27:43.7566667+00:00
Pavan Kumar Purilla 410 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft ELevate Educator-Explorer Badge Issue

Hi, I have completed the Microsoft Elevate program and achieved the Explorer level. However, I have not received any email from Credly and the badge is not showing in my account. My modules are all marked as completed. Could you please help check my…

Community Center | Not monitored
asked 2026-04-09T02:40:57.97+00:00
Kamaruddin Embong 10 Reputation points
answered 2026-09-16T08:26:11.6933333+00:00
TEO SZE HUAT 0 Reputation points
1 answer

Attestation TPM impossible sur Black Ops 7 malgré système et BIOS entièrement à jour

Bonjour, J’ai un problème d’attestation TPM avec Call of Duty Black Ops 7. Le jeu démarre correctement, mais l’attestation échoue systématiquement et affiche le message : « Firmware du BIOS : Mise à jour requise. L’attestation a échoué. Qualité du…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-12T15:34:15.19+00:00
corentin delhorbe 0 Reputation points
commented 2026-09-16T08:26:00.16+00:00
brihiez dany 0 Reputation points
1 answer

When will they return the rewards

Dear Microsoft Support Team, I am writing to inquire about the 800 Robux and 1000 Robux gift card options that were previously available in our region. Could you please let me know why these gift card denominations were removed and whether they are…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,366 questions
asked 2026-09-16T08:09:10.6733333+00:00
marck Spector 20 Reputation points
answered 2026-09-16T08:09:46.88+00:00

AI answer

1 answer

I am not able to connect to graph from PowerShell with scopes.

Connect-MGGraph works when used without -scopes

Microsoft Security | Microsoft Graph
asked 2026-09-16T07:53:21.4733333+00:00
Jignesh 0 Reputation points
commented 2026-09-16T08:02:19.02+00:00
Jignesh 0 Reputation points
1 answer

question of concern regarding badge

where can i find my badge that it is seen as 100% completed?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-16T07:41:25.2233333+00:00
Lipata, Fellicitie Laur 0 Reputation points
answered 2026-09-16T07:41:34.8533333+00:00

AI answer

1 answer

Conversational Boosting not available for new UI of Copilot Studio?

Conversational Boosting not available for new UI of Copilot Studio? No other system topics as well. There used to be system topics before 2026 Aug,

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-16T05:39:35.95+00:00
Zhao, Edward @ Shanghai 0 Reputation points
commented 2026-09-16T07:03:46.99+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 400 Reputation points Microsoft External Staff
1 answer

startup verification required

Hi Team I wanted to file an appeal for review of your decision for my company's verification process.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,683 questions
asked 2026-09-16T06:54:57.9333333+00:00
Muhammad Ishaq 0 Reputation points
answered 2026-09-16T06:55:11.27+00:00

AI answer

1 answer

Unable to add MCP server to Copilot Studio – “This request is not allowed per policy”

Hi, I am facing an issue while adding an MCP server to Microsoft Copilot Studio. The MCP server was working previously, but for the past one week I have been unable to add/connect the MCP server successfully. When I try to add the MCP server in Copilot…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-15T17:28:07.28+00:00
Lohit S 0 Reputation points
commented 2026-09-16T06:17:26.3933333+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 400 Reputation points Microsoft External Staff
1 answer

Microsoft for Startups verification failed – no support option in Preview

Hello Microsoft Team, I am using the new Microsoft for Startups Preview experience in Azure Portal. My startup verification has failed with the message: “We couldn’t verify your startup.” The portal does not provide any reason for the failure, and I…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,683 questions
asked 2026-09-16T05:23:10.7033333+00:00
Ivan Smirnov 0 Reputation points
answered 2026-09-16T05:23:29.5166667+00:00

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