A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I LOST AN ACCESS TO MY AUTHENTICATOR APPLICATION ON MY PHONE
Hey, I know my nickname/login account and password, but this app is very inconvenient. I need an option to get a message or call to use alternatives, but it is requiring me a 2 digit long code, when I DO NOT HAVE THE ACCESS. Can you please help me to…
Microsoft Security | Microsoft Authenticator
AI answer
How to access my BitLocker recovery key associated with Windows account that was permanently deleted?
Hi, I need technical support with my personal Microsoft Surface Laptop. My laptop is locked at the BitLocker recovery screen and requires a 48-digit recovery key associated with an old Microsoft account that was deleted more than 90 days ago. When I try…
Windows for home | Windows 11 | Recovery and backup
AI answer
My other microsoft account has been hacked and i need access to it
my other account has been hacked and they changed both the password and the email for it. its the account linked to my xbox account which has access to my cards and info of that nature. ive tried many steps to regain access to my account. i do have…
Windows for home | Other | Security and privacy
AI answer
Change of Phone Number
How can I change my phone number for Microsoft Edge?
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
WordPress Multisite on Azure App Service with AFD does not seem to support Domain Mapping
I have setup a WordPress Multisite using subdirectories using the Azure App Service and Azure Front Door. The sites work as expected with using subdirectories i.e. www.mysite.com/sudirectory1 or www.mysite.com/subdirectory2. We have a group that needs to…
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
AI answer
5 days and no tech support can help
I changed my user login on my xbox and Microsoft locked the account. I recently bout a 1 year subscription pass and now due to the incompetent team at Microsoft my account is locked despite providing the verification email and emailing them repeatedly…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Published CalcWide 4.1.2 package flight not delivered to eligible tester
Microsoft Store package flight 4.1.2 published but update not delivered to eligible tester Hello Microsoft Partner Center team, I have a Windows desktop application named CalcWide published in Microsoft Store. My owner-only package flight has completed…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
how to fix "turn on virus protection" pop up
I use Chrome and I keep getting pop ups saying my virus protection is off?
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Account does not exist anymore after my son did something on xbox
Urgent: Possible Microsoft Account Takeover – Original MSN Email No Longer Recognized I need assistance recovering my personal Microsoft account which appears to have been compromised. My original email address and recovery phone number are no longer…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Unable to download and activate a Word Home for Mac
I have a brand new MacBook Air. I purchased Word Home for Mac yesterday and downloaded it onto the new computer. I was unable to activate the software after it was installed. After trying several suggestions from Microsoft support without success, I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Technical Report: Multiple Reports of Progressive IPS Display Failures Potentially Associated with Windows 11 25H2 and 26H2
As a technician, I have received and reviewed multiple reports of similar display failures affecting IPS monitors and laptop screens across different manufacturers and hardware configurations. Reported symptoms include horizontal or vertical lines,…
Windows for home | Windows 11 | Display and graphics
AI answer
can't login into Microsoft account that's using gmail address
I used this Gmail account to migrate to a Microsoft account when Mojang changed its login system so I could keep playing Minecraft. But all of a sudden, I couldn't log in, and it says, 'That Microsoft account doesn't exist.'
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
office home & student
hello. i have office home & student and after the last update, when i open any microsoft software it says view only. how can i fix this issues?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Copilot conversation appears in history but opens as a blank page
PLEASE HELP ME! I am unable to access a specific Copilot conversation that still appears in my chat history. It's called "Original Chat." The conversation title remains visible in my history list and has never disappeared, but clicking it does…
Microsoft Copilot | Other
AI answer
Get refund for cancelled 365 subscription
I want to get a refund for my cancelled 365 subscription, I didn't even know I still had the subscription because when I was on my laptop a couple of months ago it said then my subscription was cancelled because the payment could not be processed, and i…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Wow64SuspendThread fails with ERROR_INVALID_PARAMETER (87) when called from an x64 process on Windows 11 ARM64 (BUG)
On Windows 11 ARM64 (build 26300.9711), Wow64SuspendThread called from an x64 (emulated) app on a thread of an x86 app returns -1 with GetLastError() = 87, and the thread is not suspended. The same code built for ARM64 works. Wow64GetThreadContext…
Windows development
A set of tools and technologies that enable developers to build, optimize, and deploy applications and services within the Windows ecosystem.
AI answer
Cannot log into or use copilot app on android.
Copilot. I am a microsoft 365 copilot subscriber. I cannot start or use copilot on my android. I tap the app button and it takes me to the app store.
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
AI answer
Microsoft Rewards | 500 Points Not Coming
i just recently downloaded the bing app for the 500 points offer but when i did it the quest just disappeared and i did not earn my 500 points
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
I cancelled my subscription, downloaded my onedrive, and now my "free" hotmail stopped working.
I recently made the move from OneDrive (pay every month to put my data on someone else's server) to personal storage (just store my data on my own devices) and stopped syncing. This is something I thought I could easily do to help build my…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
Microsoft for Startups (Founders Hub) sponsorship credits not applying to running subscription — Invoices overdue & Support ticket pending
Hi Microsoft Community & Azure Support Team, We are facing an urgent billing and subscription issue regarding our Microsoft for Startups Founders Hub (Azure Sponsorship) account and need guidance/escalation. Problem Summary: Startup Credits Active:…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.