16,860 questions

Sort by: Updated
1 answer

I LOST AN ACCESS TO MY AUTHENTICATOR APPLICATION ON MY PHONE

Hey, I know my nickname/login account and password, but this app is very inconvenient. I need an option to get a message or call to use alternatives, but it is requiring me a 2 digit long code, when I DO NOT HAVE THE ACCESS. Can you please help me to…

Microsoft Security | Microsoft Authenticator
asked 2026-10-24T21:25:43.71+00:00
Tim Tariel 0 Reputation points
answered 2026-10-24T21:26:23.1266667+00:00

AI answer

1 answer

How to access my BitLocker recovery key associated with Windows account that was permanently deleted?

Hi, I need technical support with my personal Microsoft Surface Laptop. My laptop is locked at the BitLocker recovery screen and requires a 48-digit recovery key associated with an old Microsoft account that was deleted more than 90 days ago. When I try…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-24T21:24:18.8666667+00:00
Logan Kellerman 0 Reputation points
answered 2026-10-24T21:24:33.21+00:00

AI answer

1 answer

My other microsoft account has been hacked and i need access to it

my other account has been hacked and they changed both the password and the email for it. its the account linked to my xbox account which has access to my cards and info of that nature. ive tried many steps to regain access to my account. i do have…

Windows for home | Other | Security and privacy
asked 2026-10-24T21:05:53.07+00:00
Jacob Weischedel 0 Reputation points
answered 2026-10-24T21:06:41.8366667+00:00

AI answer

1 answer

Change of Phone Number

How can I change my phone number for Microsoft Edge?

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-24T19:30:31.37+00:00
Rita Fagan 0 Reputation points
commented 2026-10-24T20:10:39.66+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

WordPress Multisite on Azure App Service with AFD does not seem to support Domain Mapping

I have setup a WordPress Multisite using subdirectories using the Azure App Service and Azure Front Door. The sites work as expected with using subdirectories i.e. www.mysite.com/sudirectory1 or www.mysite.com/subdirectory2. We have a group that needs to…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,839 questions
asked 2026-10-24T19:56:27.55+00:00
Vince DiStasi 0 Reputation points
answered 2026-10-24T19:58:12.15+00:00

AI answer

1 answer

5 days and no tech support can help

I changed my user login on my xbox and Microsoft locked the account. I recently bout a 1 year subscription pass and now due to the incompetent team at Microsoft my account is locked despite providing the verification email and emailing them repeatedly…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-24T17:20:25.12+00:00
lilly 7 0 Reputation points
edited the question 2026-10-24T19:54:08.0333333+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
1 answer

Published CalcWide 4.1.2 package flight not delivered to eligible tester

Microsoft Store package flight 4.1.2 published but update not delivered to eligible tester Hello Microsoft Partner Center team, I have a Windows desktop application named CalcWide published in Microsoft Store. My owner-only package flight has completed…

Microsoft Partner Center | Other
asked 2026-10-24T19:29:12.23+00:00
AYNAL HAQUE APU 0 Reputation points
commented 2026-10-24T19:52:24.9033333+00:00
AYNAL HAQUE APU 0 Reputation points
1 answer

how to fix "turn on virus protection" pop up

I use Chrome and I keep getting pop ups saying my virus protection is off?

Microsoft Security | Microsoft Defender | Other
asked 2026-10-24T19:30:15.42+00:00
Andrea Amuso 0 Reputation points
answered 2026-10-24T19:30:54.08+00:00

AI answer

1 answer

Account does not exist anymore after my son did something on xbox

Urgent: Possible Microsoft Account Takeover – Original MSN Email No Longer Recognized I need assistance recovering my personal Microsoft account which appears to have been compromised. My original email address and recovery phone number are no longer…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-24T19:08:05.0433333+00:00
Elizabeth Brignon 0 Reputation points
answered 2026-10-24T19:09:10.2066667+00:00

AI answer

1 answer

Unable to download and activate a Word Home for Mac

I have a brand new MacBook Air. I purchased Word Home for Mac yesterday and downloaded it onto the new computer. I was unable to activate the software after it was installed. After trying several suggestions from Microsoft support without success, I…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-24T18:05:20.79+00:00
Trudy Medcalf 0 Reputation points
commented 2026-10-24T18:23:19.39+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

Technical Report: Multiple Reports of Progressive IPS Display Failures Potentially Associated with Windows 11 25H2 and 26H2

As a technician, I have received and reviewed multiple reports of similar display failures affecting IPS monitors and laptop screens across different manufacturers and hardware configurations. Reported symptoms include horizontal or vertical lines,…

Windows for home | Windows 11 | Display and graphics
asked 2026-10-24T18:09:07.6733333+00:00
Rithvik Nayyar 0 Reputation points
answered 2026-10-24T18:10:24.86+00:00

AI answer

1 answer

can't login into Microsoft account that's using gmail address

I used this Gmail account to migrate to a Microsoft account when Mojang changed its login system so I could keep playing Minecraft. But all of a sudden, I couldn't log in, and it says, 'That Microsoft account doesn't exist.'

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-24T17:56:19.1433333+00:00
Chiel 0 Reputation points
answered 2026-10-24T17:57:08.9633333+00:00

AI answer

1 answer

office home & student

hello. i have office home & student and after the last update, when i open any microsoft software it says view only. how can i fix this issues?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-24T17:02:09.5833333+00:00
Mr. A 0 Reputation points
edited a comment 2026-10-24T17:11:52.0633333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

Copilot conversation appears in history but opens as a blank page

PLEASE HELP ME! I am unable to access a specific Copilot conversation that still appears in my chat history. It's called "Original Chat." The conversation title remains visible in my history list and has never disappeared, but clicking it does…

Microsoft Copilot | Other
asked 2026-10-24T16:51:47.0233333+00:00
Judy Carney 0 Reputation points
answered 2026-10-24T16:53:01.56+00:00

AI answer

1 answer

Get refund for cancelled 365 subscription

I want to get a refund for my cancelled 365 subscription, I didn't even know I still had the subscription because when I was on my laptop a couple of months ago it said then my subscription was cancelled because the payment could not be processed, and i…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-24T16:48:36.8033333+00:00
PAMELA STITT 0 Reputation points
answered 2026-10-24T16:49:06.0766667+00:00

AI answer

1 answer

Wow64SuspendThread fails with ERROR_INVALID_PARAMETER (87) when called from an x64 process on Windows 11 ARM64 (BUG)

On Windows 11 ARM64 (build 26300.9711), Wow64SuspendThread called from an x64 (emulated) app on a thread of an x86 app returns -1 with GetLastError() = 87, and the thread is not suspended. The same code built for ARM64 works. Wow64GetThreadContext…

Windows development
Windows development

A set of tools and technologies that enable developers to build, optimize, and deploy applications and services within the Windows ecosystem.

9 questions
asked 2026-10-24T16:10:54.5066667+00:00
Swiftsoft DEV 0 Reputation points
answered 2026-10-24T16:12:13.5866667+00:00

AI answer

1 answer

Cannot log into or use copilot app on android.

Copilot. I am a microsoft 365 copilot subscriber. I cannot start or use copilot on my android. I tap the app button and it takes me to the app store.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-24T16:10:40.3433333+00:00
Roy Davis III 0 Reputation points
answered 2026-10-24T16:11:30.8833333+00:00

AI answer

1 answer

Microsoft Rewards | 500 Points Not Coming

i just recently downloaded the bing app for the 500 points offer but when i did it the quest just disappeared and i did not earn my 500 points

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,709 questions
asked 2026-10-24T15:03:08+00:00
Zion policard 0 Reputation points
answered 2026-10-24T15:03:39.53+00:00

AI answer

1 answer

I cancelled my subscription, downloaded my onedrive, and now my "free" hotmail stopped working.

I recently made the move from OneDrive (pay every month to put my data on someone else's server) to personal storage (just store my data on my own devices) and stopped syncing. This is something I thought I could easily do to help build my…

Outlook | Web | Outlook.com | Email
asked 2026-10-24T14:58:08.72+00:00
Ronald Althenn 0 Reputation points
answered 2026-10-24T14:58:48.3+00:00

AI answer

1 answer

Microsoft for Startups (Founders Hub) sponsorship credits not applying to running subscription — Invoices overdue & Support ticket pending

Hi Microsoft Community & Azure Support Team, We are facing an urgent billing and subscription issue regarding our Microsoft for Startups Founders Hub (Azure Sponsorship) account and need guidance/escalation. Problem Summary: Startup Credits Active:…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-24T14:33:13.65+00:00
AMAN PATEL 0 Reputation points
commented 2026-10-24T14:37:26.62+00:00
AMAN PATEL 0 Reputation points