Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,419 questions
3 answers
One of the answers was accepted by the question author.
How do I download existing Mircosoft Edge account to an external hard drive
I work sometimes offline and need to access my documents that are saved on OneDrive. How do I do this?
Microsoft 365 and Office | OneDrive | For home | Windows
asked
2026-11-08T18:56:08.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
David4345
0
Reputation points
edited an answer
2026-11-09T02:53:29.0533333+00:00
Craig Long
19,015
Reputation points
0 answers
Scheda Microsoft Teredo Tunnelling
On "Dispositivi e stampanti" the PC icon shows a yellow attention triangle. Doing a problem resolution, it appear that the problem is regarding the "Scheda Microsoft Teredo Tunnelling" and that the driver cannot be downloaded. I would…
Windows for home | Previous Windows versions | Devices and drivers
35,523 questions
asked
2026-11-08T18:50:58.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mario Teghillo
0
Reputation points
edited the question
2026-11-09T09:14:58.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
2 answers
RPC server unavailable on Surface Pro 6
On Surface Pro 6 cannot get past the message that RPC server is unavailable. Will not let me move to settings or anything else. Will not even let me restart or power off computer. Any way past this?
Surface | Surface Pro | Performance and maintenance
2,383 questions
asked
2026-11-08T18:50:39.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ron Chasse
0
Reputation points
answered
2026-11-09T07:07:08.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
Request for Assistance with Computer Storage and OneDrive File Management possibly a call back
Hello, I would like to speak with a representative regarding the storage on my computer and my OneDrive account. I am looking for guidance on understanding how my files are currently stored and synchronized between my device and OneDrive. I would also…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,047 questions
asked
2026-11-08T18:44:25.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jessica Judith Velasquez
0
Reputation points
answered
2026-11-09T08:14:37.3066667+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
real help required
the ai solution did not work . what is the next step in help....
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,756 questions
asked
2026-11-08T18:43:39.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mike summers
0
Reputation points
answered
2026-11-08T19:23:07.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
broken Xbox and cant recover my account to login to new xbox
I know my gamertag but I cant remember which email is tied to my account. how can I recover my account to login to my new xbox. the HDMI port broke and I cant see my info on the TV.
Windows for home | Other | Gaming
4,527 questions
asked
2026-11-08T18:42:31.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 41%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Taylor WORK Varney
0
Reputation points
answered
2026-11-08T18:43:14.81+00:00
AI answer
1 answer
Unintended Blocked Emails
Why are emails from gmail.com receiving this message and is hotmail.com blocking messages for "safe" senders?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,594 questions
asked
2026-11-08T18:34:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eryn Gee Killough
0
Reputation points
edited the question
2026-11-08T19:12:45.8366667+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
1 answer
why is microsoft rewards gift cards ALWAYS out of stock?
Hi, I'm asking a question on why the Microsoft rewards gift cards are always out of stock. is there a particular reason for this, like is it being discontinued or something else? because I don't really understand how something digital can be 'out of…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
Locked out of microsoft account
This is a long one. So i was locked out of my microsoft account. So i was unable to log into my computer. I accidentally deleted all of my TPM security keys trying to fix the problem. I'm not very tech savvy. At that point it wouldn't let me enter my PIN…
Windows for home | Windows 11 | Accounts, profiles, and login
10,506 questions
asked
2026-11-08T18:25:38.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
scott bartel
0
Reputation points
answered
2026-11-08T23:21:06.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,880
Reputation points Microsoft External Staff
Moderator
2 answers
Incoming emails rejected – Error AS9031519
I am experiencing problems receiving emails on my Hotmail account. Senders are receiving the following error when trying to email me: 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519). My mailbox storage is not full, I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,594 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 46%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
1 answer
I sent an invitation to my wife to join my ms365 sub. however she gets stuck in a loop
it seems that the e mail address she has was used at some time in the past as a recovery e mail address for an MS account. The system takes her in a loop asking to find her user name and then intends to send a verification e mail to the account which is…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,464 questions
asked
2026-11-08T18:20:58.3766667+00:00
mike summers
0
Reputation points
answered
2026-11-08T19:05:10.1733333+00:00
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Icons in Win 11 toolbar
I have reinstalled new outlook and found that it puts a 2nd icon on my toolbars when I open it. Note that the original icon stays where I put it and the extraneous one is to the right of normal toolbar icons - the toolbar that normally only has things…
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked
2026-11-08T18:16:48.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan Morgan
40
Reputation points
commented
2026-11-09T01:31:06.9333333+00:00
Ian-T
15,880
Reputation points Microsoft External Staff
Moderator
2 answers
When i want to check for updates it said that my Insider account settings needs attention,after follwing yhe promts it gave me this. Any leads on this would be super
When i want to check for updates it said that my Insider account settings needs attention,after follwing the promts it gave me this. Any leads on this would be super
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-11-08T18:16:34.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Franswa Kroukamp
0
Reputation points
answered
2026-11-08T18:24:30.1966667+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
2 answers
purchase phone support
a thousand issues; want to pay for phone support; I may have to get a business office 365. I now have home 365. Do I have to get a business office 365 account to purchase phone support. If so how do I switch. I do have a business as well.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,252 questions
asked
2026-11-08T18:12:05.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Craig Jensen
0
Reputation points
edited an answer
2026-11-08T18:20:03.91+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
How to recover deleted photos file
I imported and saved photos from the Microsoft photo app and saved and copied them into a folder on the desktop. All of the photos were duplicated so I deleted the file. I re-imported photos from my iPhone using a cable into the Microsoft photos app.…
Windows for home | Windows 11 | Recovery and backup
5,889 questions
asked
2026-11-08T18:01:35.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
tom colley
0
Reputation points
answered
2026-11-08T21:45:41.9633333+00:00
Airbus A350
8,310
Reputation points
Volunteer Moderator
2 answers
Touchpad and mouse issues
My cursor does not show on the screen. My touchpad does not work. How can I fix them? How can I update the drivers also.
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-11-08T17:59:04.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Melanie Smith
0
Reputation points
answered
2026-11-08T18:34:36.1233333+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
Entra ID prereq Netbios question
Using on-premises forests or domains by using "dotted" (name contains a period ".") NetBIOS names isn't supported. My domain name is contoso.local. Using powershell, it says my Netbios name is contoso (Get-ADDomain).NetBIOSName I…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-11-08T17:54:41.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Susan Dodds
441
Reputation points
answered
2026-11-08T18:18:51.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
2 answers
We have a charge on our Capital One/Discover card that I do not recognize - [moderator's note: PII removed]
This charge is on my husband's account - [moderator's note: PII removed]. Description is "Microsoft*Microsoft 36 MSBILL.INFO WA" I have no idea what this is and we never use [customer's husband]' account for this type of purchase. Can you…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,733 questions
asked
2026-11-08T17:53:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mary Holden
0
Reputation points
edited the question
2026-11-09T08:11:00.7133333+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
How to stop spam that says it is sent from my own email address??
Everyday I get spam to my junk mail box thats says it's from my own email @. It won't let me block it because it says it's from me. I tried to make a rule to automatically delete them and that did not work. What other way can I stop this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,594 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
2 answers
Subject: Incoming Emails Rejected by Outlook.com/MSN — Error 550 5.7.23 (SPF Validation Failure)
Hello Microsoft Support, Over the past few days, I have been experiencing an issue with my MSN email account where emails from multiple unrelated business contacts are being rejected. These senders have been emailing me successfully for years, and the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,109 questions
asked
2026-11-08T17:44:50.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Inbar Plachinsky
0
Reputation points
answered
2026-11-08T17:54:42.26+00:00
GTS-NJ
1,250
Reputation points
Volunteer Moderator