32,816 questions with Outlook | Windows | Classic Outlook for Windows | For home tags

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2 answers

i cant receive pAYPAL emails

i can receive other emails except paypal. This has been the case for about 3 weeks

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-06T10:31:02.29+00:00
Jane Padilla 0 Reputation points
answered 2026-10-06T11:35:01.0066667+00:00
SD - IA 180.4K Reputation points Independent Advisor
2 answers

Office 2021 Outlook Mail Folder problem.

Hi, I run Office 2021. I like to keep my Outlook Mail screen tidy and I collapse my folders when I exit Outlook. However when I open Outlook again the Folders are all expanded. How can I get Outlook to retain the collapsed view? Thanks for any help you…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-02T20:22:11.79+00:00
Archie Thomas 0 Reputation points
commented 2026-10-06T11:23:06.1966667+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
2 answers

how to fix outlook 2016 not syncing mail folders with telstra webmail

I recently changed my Telstra webamail set up form PO3 to IMAP. All good in Outlook, but noticed the the folders in outlook do not match the contents in Telstra web mail. IE documents are missing fro WEBMAIL

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-02T02:12:28.0833333+00:00
Rod Prior 0 Reputation points
commented 2026-10-06T11:14:37.3633333+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
2 answers

attachments - I'm board secretary

up to about 4 months ago i had no problem. Now when I send Attachment (documents) the recipient is unable to open attachment states file is unsafe, now I can't even open them when I send them to myself

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-02T19:14:36.9066667+00:00
Loretta Hoffman 0 Reputation points
commented 2026-10-06T10:53:48.4733333+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
1 answer

Trying to reset my child's email, but there is not enough information on the account for normal recovery form

So I have been attempting to reset my child's Outlook password for a while now, but the normal recovery form is not helpful. While I have all the correct information, he never sent emails (to my knowledge) so I can't add that information, nor does he…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-06T05:14:10.7066667+00:00
Raven Vixen 0 Reputation points
answered 2026-10-06T09:55:41.4666667+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
2 answers

Does Microsoft have live chat support? Cannot find a link

Microsoft seems to NOT WANT TO support regular users - I cannot find the live chat link that was fairly easy to find previously. Who can give me the link?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-06T07:40:00.49+00:00
Gerhard Kriel MS 0 Reputation points
answered 2026-10-06T08:21:01.9266667+00:00
SD - IA 180.4K Reputation points Independent Advisor
2 answers

Outlook loads very slowly when started

Since receiving updates, Outlook starts very slowly and is also extremely slow in 'sending / receiving' messages

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-06T00:18:55.54+00:00
Kent Roorda 0 Reputation points
answered 2026-10-06T07:55:31.83+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
2 answers

Junk Mail in Outlook

I no longer get emails in my Junk section in Outlook. I didn't change anything. I read that an auto-update may have eliminated those emails automatically. How do I get "Junk" back? Many thanks!

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T23:14:49.5566667+00:00
Mary Soens Platner 0 Reputation points
answered 2026-10-06T07:50:59.3033333+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
1 answer

Unable to send emails from Outlook to a contact list

Unable to send emails from Outlook to a contact list which has abouit 100 email addresses was able to send previously

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-06T05:24:37.2233333+00:00
answered 2026-10-06T07:13:09.0133333+00:00
Alvise Cervellati 6,780 Reputation points Independent Advisor
1 answer

Options Fields NOT Working

Classic Outlook: The "Direct Replies to" under Options does NOT work

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-02T03:04:03.1533333+00:00
Ginger 0 Reputation points
commented 2026-10-06T07:01:50.73+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
2 answers

Can not receive all emails from Outlook

Some of my emails are coming through both inbox and junk but I am finding some emails that were sent is not showing up. I have tried different things that have been suggested but nothing works.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T20:07:49.1633333+00:00
wendy godwin 0 Reputation points
answered 2026-10-06T06:25:18.7333333+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
2 answers

Margins on Outlook emails

The margins on my Outlook emails changed and I need to change them back to how they were originally. "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"Office Home & Business 2021 installed 8/25/23

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T19:31:57.89+00:00
daniel howland 0 Reputation points
answered 2026-10-06T06:13:15.84+00:00
Vikki-T 11,450 Reputation points Microsoft External Staff Moderator
3 answers

Cannot add another email account to my outlook

I have several different emails set up on my outlook. However, when I try to add another email, it is giving me an error message that states I have reached the maximum amount of accounts that can be added. How can this be corrected?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T17:45:21.0833333+00:00
Morgan King 0 Reputation points
answered 2026-10-06T04:11:14.15+00:00
Hornblower409 16,335 Reputation points
2 answers

Blocking Flagged email spam

How do I block Flagged email spam? I receive at least 75 per day and must delete them one at a time.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T17:09:04.5433333+00:00
Jim EASTMAN 0 Reputation points
commented 2026-10-06T04:03:40.4166667+00:00
Hornblower409 16,335 Reputation points
4 answers

Outlook gives message smtp dropped

Outlook gives message smtp dropped when sending outgoing messages. How do I correct this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-03T20:43:03.4233333+00:00
Jon W 0 Reputation points
commented 2026-10-05T23:26:13.79+00:00
Manoel Barros 22,055 Reputation points Independent Advisor
2 answers

Fixing inbound emails going to Deleted folder

All of a sudden all of my incoming Outlook emails are going into my Deleted file.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T21:59:09.6533333+00:00
Robert Wells 0 Reputation points
answered 2026-10-05T22:37:09.3533333+00:00
EmilyS726 270.7K Reputation points Independent Advisor
3 answers

Unable to drag and drop emails into folders on my Classic Outlook

Unable to drag and drop emails into folders on my Classic Outlook. Please help

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-01T02:17:04.3066667+00:00
Lina Hanson 5 Reputation points
answered 2026-10-05T21:47:14.48+00:00
Patricia M Horan 0 Reputation points
1 answer

Microsoft Outlook Classic 32 bit - no VBA add-in after Win11 26H2 October 2026 update

After October 2026 update - Win 11 version 26H2(OS Build 26300.9550) Microsoft® Outlook® 2016 MSO (Version 2609 Build 16.0.20430.20032) 32-bit no VBA add-in even after Outlook Classic re-install How can I get VBA add-in?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T08:37:42.85+00:00
Ian Taylor 0 Reputation points
edited an answer 2026-10-05T13:08:52.4966667+00:00
Hornblower409 16,335 Reputation points
2 answers

reporting unwanted email in Hotmail account using Outlook

reporting unwanted email in Hotmail account using Outlook

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-15T20:35:42.52+00:00
JEFFREY BEDNARZ 0 Reputation points
edited a comment 2026-10-05T11:19:55.49+00:00
Hornblower409 16,335 Reputation points
2 answers

outlook 2024 print too large

when printing an email, results look about 150% large

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-23T14:45:12.5166667+00:00
Terry Banish 0 Reputation points
commented 2026-10-05T11:00:23.6+00:00
Hornblower409 16,335 Reputation points