10,260 questions
10,260 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
1 answer
Locked Out of Windows 11 Due to PIN Reset Microsoft Account 2FA Not Working
Hi everyone, I'm unable to log in to my Windows 11 PC and need help recovering access without losing my personal files. This is my another account and the problem with account is [PII removed]@outlook.com Here is my situation: Windows asks me to reset…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-10-11T03:32:16.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 25%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mohanasundar
0
Reputation points
edited an answer
2026-10-11T09:46:42.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,245
Reputation points Microsoft External Staff
Moderator
3 answers
The Dissapearance of Fingerprint (sign-in option) from My Windows 11 Laptop
Hello admin, I left my laptop on sleep for around 3-4 days. When i opened my laptop today, I noticed that the fingerprint option on my lock screen does not appear or missing. When i tested it on the fingeprint scanner, nothing happen. I tried to set…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 18%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
My account has been changed email!
My account has been changed email, now I can't login to my account anymore. How can i contact with microsoft support to gain access to my account, I only have original email of that account
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-11T06:49:36.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 1%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dương Duy Bảo
0
Reputation points
answered
2026-10-11T07:27:28.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,770
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to setup my windows hello account ?
my windows hello account is not working suddenly, and my pin and fingerprints are not working even when i try to make new ones they refuse. please help me. i have windows 11
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-11T04:31:49.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
🐇 🎀 𝑀𝒾𝑀𝒾 🎀 🐇
0
Reputation points
accepted
2026-10-11T04:39:37.32+00:00
🐇 🎀 𝑀𝒾𝑀𝒾 🎀 🐇
0
Reputation points
1 answer
Hacked Account issues.
I had my account and PC taken over by a hacker, and I have been unable to remove the recovery Emails he changed to his own. I tried 3 times from 3 separate instance links. I kept getting a Session timeout while trying to remove them, and have been unable…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-11T04:34:04.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Shaggy Rogers
0
Reputation points
edited the question
2026-10-11T04:35:38.2866667+00:00
Shaggy Rogers
0
Reputation points
1 answer
New password is not being recognized
I have had issues logging into my account and using Microsoft services. I was hacked several months back and had reclaimed access to my email attached to the Microsoft account. However ever since I have been unable to access Xbox services with my…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T22:59:26.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jonah Robertson
0
Reputation points
answered
2026-10-11T00:36:00.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,751
Reputation points MVP
Volunteer Moderator
2 answers
I can't sign into the XBOX app because I'm "not connected to the internet" even though I am
The title basically explains the whole situation but the weirdest part is that I can sign into my dads account and my Microsoft account, but when I try to sign into XBOX Live I can't and get an error code "0x800704CF", I've tried restarting my…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T22:02:31.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AtomicBlaze
0
Reputation points
answered
2026-10-11T00:03:12.8866667+00:00
Dio Xavier
297.1K
Reputation points
Volunteer Moderator
1 answer
My new password is not accepted
I was asked to change my password. I did, and repeated it. Now the new password is not accepted. i cannot change to a new password, as the only option to do that is by connecting to a flash drive . So what can I do
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T17:30:30.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Frits-SinJackie Hartsuiker
0
Reputation points
answered
2026-10-10T17:33:49.3933333+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
Xbox privacy settings keep reverting to “Friends” after a region change
Hello, I have a problem with my Xbox Series S privacy settings and Discord voice chat. My Xbox region was originally set to Poland. I changed it to the United Kingdom, and I received a notification asking me to verify my age. I skipped the verification…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T15:26:05.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
Uladzislau Siarebranikau
0
Reputation points
commented
2026-10-10T16:25:39.89+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
1 answer
Urgent: Microsoft Account Hacked, Primary Email Changed to bibimail.net, and 2FA Enabled – Need Manual Human Intervention (Uncensored Proofs Available)
Hello Microsoft Community and Support Team, I am writing this post out of pure frustration and desperation. My primary Microsoft/Xbox account has been severely compromised and taken over by an unauthorized third party. I am completely locked out, and the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T04:31:45.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
dragonz ken
0
Reputation points
answered
2026-10-10T15:51:08.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,735
Reputation points Microsoft External Staff
Moderator
3 answers
find passkey
I scanned the QR you gave me on my computer. Can't find passkey
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-09-06T19:43:45.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 5%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Debbie Redleaf
0
Reputation points
commented
2026-10-10T14:29:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
1 answer
Fresh install windows 11 26h2 - unable to login with microsoft account
FRESH - clean install from media creation tool windows 11 26h2 just today. Network plugged in. during setup sign in with your microsoft account prompt and adding my username and password I get - unable to log you in account locked?? re-installed 3…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-03T16:39:55.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jim Carter
0
Reputation points
commented
2026-10-10T14:26:54.37+00:00
Thomas4-N
22,395
Reputation points Microsoft External Staff
Moderator
4 answers
Windows Hello facial recognition unavailable on Surface Pro 9 — sensor adapter error 0x80004005
Hello, I’m having a problem setting up facial recognition on my Surface Pro 9 with Intel. In Settings → Accounts → Sign-in options, Windows Hello Face says it’s unavailable and shows “Something went wrong. Try again later.” I can still sign in with my…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T10:03:57.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Farima Rahimi
0
Reputation points
answered
2026-10-10T12:05:53.4633333+00:00
Farima Rahimi
0
Reputation points
1 answer
I need to speak to a real agent
I have sent multiple emails throughout years trying to recover a former Microsoft account I am still logged into on my Xbox, but no matter what I do, I can’t each an agent nor can I get a follow up or reply email, it always has me list a bunch of stuff…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Locked out of my account
Alright, I have had my microsoft account (not this one) for maybe 7 years and now for some unforseen reason, microsoft is telling me im a bot, I did their **** verification test and I am still locked out.
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-06T14:40:34.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mathis Piché
0
Reputation points
commented
2026-10-10T11:27:35.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,975
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft account hacked and hacker has changed mail and access key, makes it impossible to even ask to get my account back.
Hello, as seen in the title i was hacked the 4th October 2026. I don't exactly know how the hacker got access to my microsoft account without the password or my access key but he did. The 5th October I immediatly realized something was wrong because of a…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-05T22:25:19.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Voidment
20
Reputation points
commented
2026-10-10T10:31:57.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Super_Doopid
0
Reputation points
2 answers
i need to change the email as the admin
when i open this app it is showing the admin with email of the wrong one how do i change it
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T00:20:18.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cheryl Halseth
0
Reputation points
answered
2026-10-10T01:15:29.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,540
Reputation points
Independent Advisor
0 answers
about windows 11
Hello Microsoft Community and Team, I would like to share some constructive feedback and feature suggestions regarding Windows 11: Allow Local Account Setup during Installation: Many users prefer using a local account instead of being forced into a…
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-10T00:04:34.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
AndreiDevTester Maria
0
Reputation points
edited a comment
2026-10-10T00:12:12.96+00:00
Dio Xavier
297.1K
Reputation points
Volunteer Moderator
1 answer
Minecraft Problem
One of my Microsoft accounts got deleted for some reason, I made a new one, but now my java Minecraft isn't working now, it won't let me play, and says I need to buy it, even though I already bought it on the Microsoft store, how do I fix this?
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-09T19:02:00.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 11%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
XxSP4CEYxX
0
Reputation points
answered
2026-10-09T21:22:38.86+00:00
Dio Xavier
297.1K
Reputation points
Volunteer Moderator
1 answer
remote desktop access
asking for password but i do not know password and don't know how to change
Windows for home | Windows 11 | Accounts, profiles, and login
10,260 questions
asked
2026-10-09T19:22:14.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 69%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cindy Harris
0
Reputation points
answered
2026-10-09T20:08:25.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,495
Reputation points
Independent Advisor