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Lost Azure Personal Account MFA, cannot login

I use my hotmail account to register Azure, I'm the only account. But I lost my MFA. I cannot login anymore and don't have a way to send a support ticket for this. It doesn't have phone SMS to login or any other way.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-03T12:30:31.4533333+00:00
Date Huang 5 Reputation points
edited the question 2026-10-03T12:33:10.52+00:00
Date Huang 5 Reputation points
0 answers

Healthcare Agent Service F0 provisioning fails with BearerFallbackDisabled / BadGateway in Southeast Asia

I am trying to provision a Microsoft Healthcare Agent Service (Microsoft.HealthBot/healthBots) for an internal evaluation using the Free F0 plan in Southeast Asia. The subscription is Active and my role is Owner. Microsoft.HealthBot is Registered. No bot…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,142 questions
asked 2026-10-03T12:05:11.43+00:00
Healthcare evaluation 0 Reputation points
0 answers

Reset Authenticator

I have a windows business account for my small business. I recently had my phone replaced due to the other one breaking and lost all my authenticator details. Now when I try and do anything with respect to windows - try to get into apps including email…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T10:03:18.4533333+00:00
John Bone 0 Reputation points
commented 2026-10-03T11:04:36.0766667+00:00
Nathan Roberts (SN) 14,211 Reputation points Student Ambassador Volunteer Moderator
0 answers

¿Cómo entrar a mi cuenta?

Se me rompió mi teléfono y este que tengo en uno viejito pero no me deja entrar a mi cuenta por la app autenticador, y tengo que hacer cosas con esa cuenta. ¿Cómo lo puedo solucionar? Moderator edit: Translated message to English My phone broke and this…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T03:31:51.44+00:00
Yaretzi Ruiz 0 Reputation points
commented 2026-10-03T09:41:06.86+00:00
Nathan Roberts (SN) 14,211 Reputation points Student Ambassador Volunteer Moderator
0 answers

Deployed Sol 6.1 - getting the "I'm sorry, but I cannot assist with that request" response frequently when turning on reasoning

Deployed gpt-sol 6.1 to azure foundry - getting the "I'm sorry, but I cannot assist with that request" response frequently when turning on reasoning and combining it with web search with the responses API Anyone else having issues with this ?

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,918 questions
asked 2026-09-30T14:12:15.9166667+00:00
GS 410 Reputation points
commented 2026-10-03T09:07:29.9933333+00:00
Sai Kiran Mudavath 345 Reputation points Microsoft External Staff Moderator
0 answers

Azure for Students verification already used this year but no subscription created

I am a full-time student at Sun Yat-sen University (中山大学), China. My academic email has been locked by the academic verification system, but no Azure for Students subscription was ever created on my Microsoft account. === ERROR MESSAGE === "Your…

Azure | Azure Training
asked 2026-10-03T02:52:01.22+00:00
Jerry Son 0 Reputation points
commented 2026-10-03T09:06:25.8166667+00:00
Nathan Roberts (SN) 14,211 Reputation points Student Ambassador Volunteer Moderator
0 answers

Windows Activation State, Not Active. (0x004F213) and (0x80041023)

I got in contact with an agent and we went through a multi-step process troubleshoot and redownloading a Windows 11 ISO file. I now have a completely clean computer and signed in with the correct account associated with my product key purchased through…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-02T23:06:02.3133333+00:00
Oscar 0 Reputation points
commented 2026-10-03T09:03:47.7133333+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
0 answers

domain renewal

I want to renew my domain. ******@dsmshipping.com It expires in 05/2026

Microsoft Security | Microsoft Entra | Other
asked 2026-10-03T06:48:35.3866667+00:00
mharlou guzman 0 Reputation points
0 answers

Partner Center developer account: Business Verification stuck at "Rejected / Pending Partner Action", no way to contact support

My Partner Center developer account's Business Verification shows "Rejected" and "Pending Partner Action" on the Verification Summary page (legacy experience). I submitted a new business document on 26 September 2026. The Resolve…

Microsoft Partner Center | Other
asked 2026-10-03T06:45:58.66+00:00
Neha 5 Reputation points
0 answers

adding MPN ID to verify publisher error

Getting the below error when i try adding MPN ID to verify publisher, I keeping getting the error message below. I have tried every suggested troubleshooting step but it keep failing. "There is a temporary problem with the service. Please try…

Microsoft Partner Center | Other
asked 2026-10-03T05:37:44.6+00:00
Joseph Ogirima 0 Reputation points
0 answers

Microsoft for Startups: Nepal business registration rejected by 21-character requirement

I am completing business verification for a startup registered in Nepal through Microsoft for Startups in the Azure portal. With “Nepal” selected as the country and “Business registration ID number” selected as the ID type, the form displays this…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-03T03:08:47.26+00:00
Abhay Dhkal 0 Reputation points
0 answers

Are Global Hackers working Azure?

Hackers are using your base as a cover to hack into my device. Azure appears on my incoming ip's everyday, so if they are hosting they should have the ability to see criminal activity. A list of all the IP's are being sent to the FBI as it is hard to…

Azure Data Share
Azure Data Share

An Azure service that is used to share data from multiple sources with other organizations.

78 questions
asked 2026-10-03T03:08:38.9266667+00:00
Rachel W 0 Reputation points
0 answers

Artifact Signing: replace pending organization validation with a different email on Basic support

I submitted a Public Trust organization identity validation request that is currently In Progress. The portal accepted personal Gmail addresses for the primary and secondary email fields. I have since read the organization quickstart, which requires a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,819 questions
asked 2026-10-03T02:25:00.69+00:00
Ben 0 Reputation points
0 answers

Azure for Students: academic verification succeeded but signup says "not eligible"

Hello, I am a student at Kayseri University (Turkey). I am trying to activate Azure for Students on my personal Microsoft account (outlook.com). My academic status was verified successfully ("Congratulations! Your academic status has been…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,169 questions
asked 2026-10-03T01:26:52.2933333+00:00
ÖMER FARUK ÇATALKAYA 0 Reputation points
0 answers

Sole Global Administrator locked out due to MFA – Tenant Recovery / Data Protection required

Hello, I am the sole Global Administrator of my Microsoft Azure / Entra tenant and I am completely locked out due to an MFA / Microsoft Authenticator issue. I still have access to my Microsoft personal account and I know the correct username and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-03T00:12:24.28+00:00
Gabriel Trucollo 0 Reputation points
edited the question 2026-10-03T00:15:40.7466667+00:00
Austin-H 8,895 Reputation points Microsoft External Staff Moderator
0 answers

Problems open hotmail in my new celular phone

I just buy a new celular phone and I what to open my hotmail in it, but I can't do it, when I ask for my count the dispositive send mi a 2 digits code but I can introduce this code in the microsoft authenticator, so I'm stuck... please help me!!!

Microsoft Security | Microsoft Authenticator
asked 2026-10-02T22:36:39.36+00:00
Rosana Méndez Barrón 0 Reputation points
0 answers

Microsoft for Startups business verification failed — Get Program Support missing

Hello, I am enrolled in the new Microsoft for Startups Preview experience and currently have the initial USD 200 Azure startup credits. My business verification for PANFIX S.A.C., a legally incorporated Peruvian company, failed with the message “We…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-02T20:42:25.3033333+00:00
Edidxon Valera 0 Reputation points
0 answers

Is a Czech OSVČ (sole proprietor) eligible for Azure Artifact Signing Public Trust Organization validation?

Hello, I am developing a commercial Windows desktop application called ST Cut and I would like to use Azure Artifact Signing Public Trust for Authenticode signing of the application's EXE and DLL files. I am based in the Czech Republic and operate as a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,819 questions
asked 2026-10-02T20:17:07.09+00:00
Евгений Тхорев 0 Reputation points
0 answers

how to delete my outlook email permanently from the system

my relative recently passed and i would like to delete their email permanently.

Outlook | Web | Outlook.com | Email
asked 2026-10-02T19:32:03.4433333+00:00
Jeanetta Bailey 0 Reputation points
commented 2026-10-02T20:07:56.9133333+00:00
EmilyS726 280.2K Reputation points Independent Advisor
0 answers

Urgent – Tenant Microsoft Entra bloqué – seul Global Administrator inaccessible

Objet : Urgent – Tenant Microsoft Entra bloqué – seul Global Administrator inaccessible Bonjour, Je suis le seul Global Administrator de mon tenant Microsoft Entra ID. À la suite d’une mauvaise manipulation concernant l’accès à une application, mon…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-02T20:05:37.8233333+00:00
Rached BELHADJ 0 Reputation points