A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing (Trusted Signing): organization identity validation fails — tenant callback returns 403 (surfaced as HTTP 500)
Problem description Trusted Signing (Artifact Signing) organization identity validation will not complete. It stays in "In Progress" even though the Verified ID step succeeds on the device. The backend fails during…
Artifact Signing
Artifact Signing: Organization Identity Validation Failures — Assistance Needed
Problem description I am experiencing failures with organization identity validation in the Artifact Signing service, specifically with two submissions that show a status of 'Failed' without detailed reasons. I need help understanding why these…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Renew individual identity validation fails
I have an active public individual identity validation in Czechia. I received email 'Artifact Signing identity validation expires in 60 days' and I need to renew it. When press 'Renew' at /Artifact Signing Account/ -> Identity validations ->…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Artifact Signing: replace pending organization validation with a different email on Basic support
I submitted a Public Trust organization identity validation request that is currently In Progress. The portal accepted personal Gmail addresses for the primary and secondary email fields. I have since read the organization quickstart, which requires a…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Is a Czech OSVČ (sole proprietor) eligible for Azure Artifact Signing Public Trust Organization validation?
Hello, I am developing a commercial Windows desktop application called ST Cut and I would like to use Azure Artifact Signing Public Trust for Authenticode signing of the application's EXE and DLL files. I am based in the Czech Republic and operate as a…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing individual validation failed after AU10TIX Verified ID — does temporary travel affect verification?
My individual Artifact Signing validation failed after AU10TIX successfully issued my Verified ID in Microsoft Authenticator. Azure and the notification email provide no specific failure reason. I am a Greek citizen and a US permanent resident with a…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing stuck in Action Required after successful identity verification
I am setting up Azure Artifact Signing with Public organization validation. The external identity verification completed and displayed “Verification successful.” However, the Azure portal still shows “Action Required.” Opening the verification link again…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Artifact Signing organization identity validation blocked by AU10TIX Verified ID failure
I am trying to complete Public Organization Identity Validation for Microsoft Azure Artifact Signing for my Belgian company, M&A CONSULT BV. The Artifact Signing account was created successfully and the organization identity validation reached the…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing org identity validation: Verified ID face check fails with facecheckSessionFailure "Unexpected session payload"
I'm completing Public Trust organization identity validation for Artifact Signing (New Zealand). During the representative verification step, Microsoft Authenticator (iOS) completes the AU10TIX ID and face check successfully (FaceCheckStatus=success in…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
ObviousIdea company identity is blocked across Microsoft services: OTP never arrives when changing Gmail to @obviousidea.com
I am documenting a company identity-verification problem affecting ObviousIdea across several connected Microsoft services. This is not simply a question about checking a junk-mail folder. The circular problem ObviousIdea already has an existing…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing individual validation blocked: Verified ID card missing after AU10TIX verification
Hello Microsoft Support, I am completing Public identity validation as an individual for Azure Artifact Signing. The request remains Action Required / In Progress. AU10TIX shows "Session already verified", but no AU10TIX Verified ID card…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Microsoft artifact signing service is a scam
I got a subscription to get my software signed. It gets auto rejected everytime without even getting to any verification steps and no reason is provided as to why it was rejected. There is no way to contact support without upgrading. My previous …
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Foundry A2A tool returns 404 "Failed to fetch agent card" when one Foundry agent calls another
I'm trying to connect two agents in the same project (new Foundry portal) over the A2A protocol, and every call fails. Setup Target agent (<target-agent>): a prompt agent with a Fabric IQ (OneLake Catalog) tool. The A2A protocol is set up and shows…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Public organization validation stays on Processing, then shows a new QR code
I am completing the individual-verification step for a Public organization identity validation in Azure Artifact Signing. Passport verification succeeds and the Verified ID is in Microsoft Authenticator. Presenting that credential never completes. The…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing identity validation stuck at Action Required - verification link already used
I am setting up Azure Artifact Signing with Public Trust organization identity validation for a UK company. The organization identity validation progressed to Action Required, and Microsoft emailed the primary contact asking us to complete identity…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing email verification remains incomplete after successful validation
Organization Public Identity Validation completed successfully, including email verification, FaceCheck, Microsoft Authenticator Verified ID, and credential presentation. After the email verification which was succesfull up to the authenticator's qr…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing: sign returns 403 (empty body) for all identities, no certificate issued since 04.09.2026, account URI missing
Since early September 2026 every sign operation on our Artifact Signing (formerly Trusted Signing) account fails with HTTP 403 Forbidden. Setup: Account: zingerleaudiosigning, region North Europe, SKU Basic Certificate profile: zingerle-audio-public,…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure for Students verification completed but activation fails
Hello, I am unable to activate Azure for Students. I successfully completed academic verification using my university email address. I received the verification email and clicked the verification link successfully. However, when I return to Azure for…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Completing the Identity Validation process, unable to feed picture of ID into Microsoft Authenticator...
I am attempting to renew my identity validation following the instructions provided on the Azure site. After going through all of the steps, including installing the Authenticator app on my phone and completing the ID picture process through the…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization verification: Face Check succeeds but Verified ID sharing fails with HTTP 500 / Unexpected session payload
We cannot complete Organization / Public identity validation for Azure Artifact Signing in Japan. A Verified ID card is already available in Microsoft Authenticator. After Face Check completes successfully and Share is selected, the presentation response…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)