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Azure for Students: academic verification succeeded but signup says "not eligible"
Hello,
I am a student at Kayseri University (Turkey). I am trying to activate
Azure for Students on my personal Microsoft account (outlook.com).
- My academic status was verified successfully ("Congratulations! Your academic status has been successfully verified.")
- My GitHub Student Developer Pack is also verified (valid until 2028).
However, when I open https://signup.azure.com/studentverification?offerType=1
I always get: "You are not eligible for an Azure free account" and only
Pay-As-You-Go is offered. Earlier I also saw "Your current account type is
not supported."
I have no Azure subscription on this account, so I cannot open a support
ticket from the portal.
Session IDs:
- 0221de9b-7ef0-4a24-b684-d5f3699111e2 (2026-10-03 00:39 UTC)
- bae329bf-769d-4829-8184-4ce8aa145e48 (2026-10-03 00:56 UTC)
Could a moderator please help me get this escalated to the Azure
billing/subscription team? I can provide my student certificate privately.
Thank you.