15,555 questions with Microsoft Security | Microsoft Authenticator tags

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Lost access to Microsoft Authenticator for Azure

Hi, I've recently lost access to my old phone which had Microsoft Authenticator associated with my Azure account. I can still log into my normal Microsoft account using the same email with MFA but not Azure. I'm looking for ways to temporarily disable…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T11:08:07.5466667+00:00
Benjamin B 0 Reputation points
edited a comment 2026-10-04T06:56:03.7933333+00:00
Heimerdinger 630 Reputation points Independent Advisor
0 answers

Cannot login to Azure Portal, there are no notifications in Authenticator mobile app

When trying to login to Azure Portal there are only 2 possibilities in web form, 6-chars code from Microsoft Authenticator or request confirmation via Microsoft Authenticator app. The problem is that Authenticator app shows only 8-digits code and in case…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T15:10:52.9733333+00:00
Leszek Buczkowski 0 Reputation points
edited the question 2026-10-04T06:44:13.0733333+00:00
JuliaMarvin 23,005 Reputation points Volunteer Moderator
2 answers

My Account is hacked and might be deleted or relocated to another email

My microsoft account with email *@163.com has been hacked as a malicious verification code was entered, and now my account has been relocated to a email [[email protected]]. When I tried to login again it says that my email does not exist, so I could not…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T01:03:04.3033333+00:00
Tony 10 Reputation points
commented 2026-10-04T00:06:07.5966667+00:00
Tony 10 Reputation points
0 answers

Why remove independent Microsoft Authenticator backups?

I only used Microsoft Authenticator because its backup was stored separately on OneDrive. That gave me an important layer of redundancy: if I ever lost access to my Google account, I could still recover my one-time passwords through my Microsoft…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T21:22:20.65+00:00
Illia Ryndych 0 Reputation points
0 answers

I can't login to my personal Azure subscription using my personal email due to authenticator issues

Hi, If I try to login to my Azure subscription the username and password are accepted but I'm then I bumped to the use authenticator page. I don't get a notification from the authenticator on my phone and the only other option is to enter a code which is…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T15:52:15.35+00:00
ROSS LARGE 0 Reputation points
edited the question 2026-10-03T16:01:21.03+00:00
ROSS LARGE 0 Reputation points
1 answer

Trying to log in but in a circle

My authorization expired. I am trying to regain access to my email. It is asking for me to use the Authenticator. When I try to log in there is ask me to get a code from the Authenticator. How do I get a code for the code while I am on the Authenticator?

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T13:34:50.8166667+00:00
JC Hennington 0 Reputation points
answered 2026-10-03T13:35:05.51+00:00

AI answer

0 answers

Reset Authenticator

I have a windows business account for my small business. I recently had my phone replaced due to the other one breaking and lost all my authenticator details. Now when I try and do anything with respect to windows - try to get into apps including email…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T10:03:18.4533333+00:00
John Bone 0 Reputation points
commented 2026-10-03T11:04:36.0766667+00:00
Nathan Roberts (SN) 13,701 Reputation points Student Ambassador Volunteer Moderator
1 answer

My system is locked due to BitLocker. I have my Microsoft ID and password, but when I try to get the BitLocker recovery key, Microsoft is not sending the OTP to my mobile number. What should I do to receive the OTP and get the recovery key?

My system is locked due to BitLocker. I have my Microsoft ID and password, but when I try to get the BitLocker recovery key, Microsoft is not sending the OTP to my mobile number. What should I do to receive the OTP and get the recovery key?

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T04:30:17.9866667+00:00
Gowtham Selvaraj 0 Reputation points
edited an answer 2026-10-03T10:31:50.73+00:00
Nathan Roberts (SN) 13,701 Reputation points Student Ambassador Volunteer Moderator
1 answer

Can't login into Microsoft account because of Two-Step Verification process.

Can't get any codes through phone messages because of region restriction(currently Russian phone number connected).

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T10:09:45.5966667+00:00
Andrey Ustinov 0 Reputation points
answered 2026-10-03T10:10:00.79+00:00

AI answer

0 answers

¿Cómo entrar a mi cuenta?

Se me rompió mi teléfono y este que tengo en uno viejito pero no me deja entrar a mi cuenta por la app autenticador, y tengo que hacer cosas con esa cuenta. ¿Cómo lo puedo solucionar? Moderator edit: Translated message to English My phone broke and this…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T03:31:51.44+00:00
Yaretzi Ruiz 0 Reputation points
commented 2026-10-03T09:41:06.86+00:00
Nathan Roberts (SN) 13,701 Reputation points Student Ambassador Volunteer Moderator
1 answer

MFA‑Reset für mein Administratorkonto / Support

Hallo, ich bin der einzige globale Administrator meines Microsoft‑365 und kann mich aufgrund eines Problems mit der Multi‑Faktor-Authentifizierung (defektes Handy) nicht mehr anmelden. Die Microsoft Authenticator App des neuen handys zeigt mir keine…

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T08:22:04.4466667+00:00
pbw 0 Reputation points
answered 2026-10-03T08:55:55.4966667+00:00
Jayden-P 3,130 Reputation points Independent Advisor
1 answer

Change mobile number.

I need to change the mobile number for authorisation.

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T03:07:03.8133333+00:00
Trish Bramble 15 Reputation points
answered 2026-10-03T03:25:52.0133333+00:00
loren gaither 0 Reputation points
1 answer

My Account is hacked and might be deleted or relocated to another email

so my account was taken over and i cant access it anymore i tried calling and it tells me to go online to ask and there's nothing and i try to call again i get hung up on this is ridiculous i want my account back NOW

Microsoft Security | Microsoft Authenticator
asked 2026-10-03T02:29:31.47+00:00
Seth Thoman 10 Reputation points
answered 2026-10-03T02:29:44.87+00:00

AI answer

0 answers

LOOP Infinito! microsoft ajuda

Estou enfrentando esse problema de loop infinito há mais de 2 anos e, sinceramente, já não sei mais o que fazer. O suporte continua solicitando os mesmos métodos e procedimentos que já me foram passados anteriormente, mas que não funcionaram. Mesmo…

Microsoft Security | Microsoft Authenticator
asked 2026-09-30T07:32:20.0133333+00:00
Pyxsz 0 Reputation points
edited a comment 2026-10-03T00:18:10.32+00:00
Zenilton Corderio Cardoso 0 Reputation points
0 answers

Problems open hotmail in my new celular phone

I just buy a new celular phone and I what to open my hotmail in it, but I can't do it, when I ask for my count the dispositive send mi a 2 digits code but I can introduce this code in the microsoft authenticator, so I'm stuck... please help me!!!

Microsoft Security | Microsoft Authenticator
asked 2026-10-02T22:36:39.36+00:00
Rosana Méndez Barrón 0 Reputation points
0 answers

Authenticator App Loses Phone Setup

Hello. Recently, my cell phone, running Android version 16, and using MS Auth App v6.2609.6214 for multi-factor authentication, lost the functionality to approve two-digit codes. If a code is sent to the app, I choose the correct code, then my phone…

Microsoft Security | Microsoft Authenticator
asked 2026-10-02T17:36:11.28+00:00
SDF 60 Reputation points
commented 2026-10-02T19:46:54.5833333+00:00
SDF 60 Reputation points
0 answers

Authenticator when getting new phone

I’ve recently gotten a new phone but I didn’t realize that I needed to use my old phone to add my newer phone to my authenticator. And I’ve deleted all of my data for my old phone so I have no way of adding in my new phone.

Microsoft Security | Microsoft Authenticator
asked 2026-10-02T18:18:43.5633333+00:00
Jack 0 Reputation points
1 answer

Authenticator

I have got a new phone. It is an iPhone. My old phone is an iPhone as well. I have downloaded the Authenticator app on my new phone but whenever I need to use it it only sends the code to my old phone.

Microsoft Security | Microsoft Authenticator
asked 2026-10-02T14:03:22.27+00:00
Joshua 0 Reputation points
answered 2026-10-02T14:03:36.4766667+00:00

AI answer

1 answer

How to get Authenticator working on a new phone

I have got a new phone. It is an iPhone. My old phone is a Samsung. I have downloaded the Authenticator app on my new phone but whenever I need to use it it only sends the code to my old phone.

Microsoft Security | Microsoft Authenticator
asked 2026-10-02T13:32:28.9133333+00:00
Suzanne Boswick 0 Reputation points
commented 2026-10-02T13:41:11.4+00:00
Suzanne Boswick 0 Reputation points
2 answers

Removing two step verification

I try removing it for Rockstar.com and it asks for a verification code from the app but the app never sends one. I just want this whole process gone. I want to remove this two step verification all together

Microsoft Security | Microsoft Authenticator
asked 2026-07-26T20:31:02.1566667+00:00
cody taylor 5 Reputation points
commented 2026-10-02T05:50:04.8366667+00:00
JuliaMarvin 23,005 Reputation points Volunteer Moderator