Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,874 questions
0 answers
I tried to refresh the 2024 license data
I installed Office/Home 2024. It does not show up when I open Excel or Word, when I go to File Account Product Information. I followed these instructions to update cached licensing information but could not so. It would not let me proceed to Step 4. This…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-11-06T23:20:25.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
commented
2026-11-06T23:53:06.8633333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Can't log in to my PC
I can longin my Microsoft account and see I have a PC named JPA-PC1 Aspire XC-1660G but can't login, cant reset PIN and Password does not work. Need help from MS
Windows for home | Windows 11 | Accounts, profiles, and login
10,489 questions
asked
2026-11-06T23:48:21.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Khalid Hossain
0
Reputation points
answered
2026-11-06T23:49:25.7066667+00:00
AI answer
0 answers
Redeeming issue
Hello I am having a problem about Microsoft rewards bing with redeem about my gift card apparently this is what came although I only have one account so I am requesting if you can investigate my account and see what's wrong with it I tried almost…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,681 questions
asked
2026-11-06T11:25:48.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 94%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
requiem shadow
20
Reputation points
edited the question
2026-11-06T23:48:38.4666667+00:00
requiem shadow
20
Reputation points
1 answer
How to download the score card after my Azure exam
Hello Team, Please help me to download the score card for my Azure exam which i have completed on November 5th.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T21:37:26.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
naresh vangeti
0
Reputation points
edited the question
2026-11-06T23:48:07.7566667+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
Onedrive additional storage
I have purchased additional storage many months ago. This month right after the billing cycle, Onedrive will not let me add additional files to the cloud storage saying I am over quota which I definitely am not. Microsoft had this same problem many…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-11-06T17:53:13.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 20%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Madill
0
Reputation points
answered
2026-11-06T23:47:36.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,905
Reputation points Microsoft External Staff
Moderator
0 answers
5.7.1 Message rejected:
I'm experiencing an issue with my personal @outlook.com email account. I'm receiving some incoming emails normally, but multiple senders from different companies are receiving delivery failure notices when attempting to email me. The rejection error…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-11-06T23:13:59.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Valerie Smith
0
Reputation points
commented
2026-11-06T23:47:11.0866667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
2 answers
MSN account restricted for longer than 72 hours
My Microsoft/MSN account has been displaying the message: "Account restricted – You cannot post comments for 72 hours." This restriction has now been in place for approximately three weeks, considerably longer than the stated suspension…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T13:02:01.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Chappell
0
Reputation points
edited the question
2026-11-06T23:47:03.27+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Read-only Word: Text selection triggers the Office pop-up
该窗口显示“使用 Office 连接体验”，并有一个“隐私首选项”按钮，大概是用来启用或禁用此功能（从而消除这个非常烦人的弹出窗口）。 我目前关闭所有的链接，要求也是必须保持关闭，开启就会让我的文件蚀刻保存在云端，很卡，我会利用onedrive同步而不是office同步。 一万个问什么？？就是选中要复制粘贴，都会弹窗，太烦人了，关闭了所有的copilot/辅助功能/朗读等，依然解决不了问题。 Word displays “Use Office connected experiences”…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,023 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
1 answer
Changes to my card
I have changes to my credit card that are not matching my history. Who can I talk to?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,022 questions
asked
2026-11-06T22:44:16.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 19%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hill
0
Reputation points
edited the question
2026-11-06T23:44:33.0066667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Tuve un problema con mi cámara.
Estaba trabajando, conectada en Zoom y de pronto mi cámara se cerro y no pude encenderla más. Abrí cámara y tampoco me dejaba encenderla. Los permisos para usar la cámara están encendidos, no hice algún ajuste en especial para que se apagara.
Windows for home | Windows 11 | Settings
10,223 questions
asked
2026-11-04T20:18:24.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 50%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Ingrid Cortés
0
Reputation points
edited an answer
2026-11-06T23:42:21.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
access to Cloud Device administration roll or Global Administration
here is what AI' response , BUT HOW DOES THIS HELP ME . I disabled a device , now I cant enable it !!! The access issue is caused by a permissions-scope mismatch rather than an Azure service problem. Being an Azure subscription Owner does not…
Windows for business | Windows 365 Business
2,882 questions
asked
2026-11-06T23:30:02.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
answered
2026-11-06T23:40:52.62+00:00
Manny Agahi
0
Reputation points
2 answers
Is Office Home 2024 installed if Excel and Word still indicate I'm using Home and Student 2021?
In installed Office Home 2024 today but when I go into Word or Excel to check my version, it still says Home and Student 2021, which is no longer supported. How can I verify the new software is installed correctly?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,874 questions
asked
2026-11-06T23:03:43.68+00:00
Constance Falk
0
Reputation points
answered
2026-11-06T23:39:17.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,660
Reputation points
Independent Advisor
0 answers
So I have been hacked I see they have changed my email and password from the pc I was logged onto
I have filled out the account recovery form and they asked for additional info but didn’t state where to send the information as the form dosent give options to do so. I have all the information to prove the account is mine I have the email receipt of…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,703 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
1 answer
Microsoft word subscription
I have a current Microsoft 365 subscription but I am unable to use Microsoft word on my Mac. I have installed the newer version but it is still not working
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,917 questions
asked
2026-11-06T23:38:04.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michelle Dunwoodie
0
Reputation points
answered
2026-11-06T23:38:21.2433333+00:00
AI answer
1 answer
Please return the old copilot also known as copilot legacy
this update has affected many users with their relationships and old conversations with the old copilot numbers of feedback are growing everyday users are frustrated and begging for the old copilot as a whole with all of its old features this update has…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
370 questions
asked
2026-10-28T04:25:34.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 4%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jebbooo Jebbooo
455
Reputation points
commented
2026-11-06T23:37:57.33+00:00
Jebbooo Jebbooo
455
Reputation points
1 answer
product key
i did a full reset on my pc and can no longer find my product key to start the system activation
Windows for home | Windows 11 | Licensing and activation
5,514 questions
asked
2026-11-06T23:05:34.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Missy O'Connor
0
Reputation points
commented
2026-11-06T23:37:30.5266667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Access + ODBC driver 18 + SQL Server 2025: 150-250 ms per request when bound forms are open
Has anyone encountered recurring request latency when using Microsoft Access with SQL Server 2025 through ODBC driver 18? In several existing Access application (currently none of them connecting to a SQL Server 2025), a simple DAO test on a SQL Server…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
801 questions
asked
2026-11-06T19:27:59.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bruno De Grauwe
0
Reputation points
answered
2026-11-06T23:37:21.5+00:00
Dan Guzman
9,521
Reputation points
0 answers
Sent email from MS 365 Family and a GoDaddy hosted domain Being Rejected
I have had a Microsoft Family 365 subscription for several years. I use a GoDaddy domain connected to legacy Outlook.com personalized email concurrent with my MS Family 365 subscription. Email delivery to Microsoft-hosted recipients (both members of my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,541 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
0 answers
Artifact Signing Public Trust verification opens the wrong Entra tenant
Our organization’s identity validation is stuck in Action Required. The verification link shows “You need permission” because it signs the applicant into Microsoft Accounts, even though the same user can access the Azure resource and has the Artifact…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,686 questions
asked
2026-11-06T23:35:29.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Antonio Álvarez
0
Reputation points
asked
2026-11-06T23:35:29.39+00:00
Antonio Álvarez
0
Reputation points
7 answers
One of the answers was accepted by the question author.
Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026
Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
157 questions
asked
2026-10-30T20:09:21.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 21%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
J B
185
Reputation points
commented
2026-11-06T23:35:20.94+00:00
Jebbooo Jebbooo
455
Reputation points