2,439 questions
1 answer
copilot not working
copilot used to work in Word, but does not, even though i recently upgraded to copilot premium I cannot find anywhere to enable copilot. I looked through "options" and did not see anything.
Microsoft Copilot | Other
asked
2026-07-09T17:35:37.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 86%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
ray wojcik
0
Reputation points
edited a comment
2026-10-10T02:03:45.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 76%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBI%3C/text%3E%3C/svg%3E)
Blackstone Intelligence Sarawak
0
Reputation points
1 answer
emails not loading or sending
When I go to my email outlook inbox , it does not download new messages. In addition, I can't sent any messages
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,678 questions
asked
2026-10-10T00:44:20.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shelley Louw
0
Reputation points
commented
2026-10-10T01:20:47.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
How to redeem Microsoft rewards?
I can’t redeem Microsoft rewards. I can’t add a phone number to my account, and for some reason, the QR Code takes me to the site, instead of the site. Please help, has been working for 2 1/2 years for this
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,715 questions
asked
2026-10-10T00:49:37.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Ty
0
Reputation points
answered
2026-10-10T00:49:53.2+00:00
AI answer
1 answer
Artifact Signing: Authenticator cannot find an existing AU10TIX Verified ID
Public Individual identity validation remains at Action Required. On a Samsung Galaxy S23 Ultra (SM-S918U), Google Play offers only Open for Microsoft Authenticator, with no update offered. Microsoft Authenticator’s Verified IDs wallet contains “AU10TIX…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,819 questions
asked
2026-10-09T23:40:39.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 2%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Swarm Hosts
0
Reputation points
commented
2026-10-09T23:43:03.2833333+00:00
Swarm Hosts
0
Reputation points
1 answer
Azure student account
Hi, I have Azure student account, i verify through github and i have proof that it is an Azure student account and not the Azure student starter. But when go to software, i need Visio professional for my class, its not their since i only see 30 items, we…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,371 questions
asked
2026-10-09T22:44:33.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 22%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kyle Brown
0
Reputation points
answered
2026-10-09T22:45:17.32+00:00
AI answer
1 answer
hotmail not working properly
Not working properly, was on chat and they disconnected before fixing
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-10-09T17:42:31.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
S. HERRMANN
20
Reputation points
commented
2026-10-09T22:43:09.8733333+00:00
S. HERRMANN
20
Reputation points
1 answer
canceling subscription and stopping resource groups
after canceling a subscription what to do so that you don't get to charged for resource groups or services that you no longer use
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,053 questions
asked
2026-10-09T21:18:36.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 46%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Happiness Nhlonzi
0
Reputation points
commented
2026-10-09T22:31:27.2133333+00:00
Happiness Nhlonzi
0
Reputation points
1 answer
cdx transform not accessible
Hi there, I am enrolled in Microsoft Partner program however im not able to access cdx.transform Oops! It looks like you do not have permissions to access this page.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,776 questions
asked
2026-10-09T22:09:49.8+00:00
Pinoy Systems Administrator
0
Reputation points
answered
2026-10-09T22:10:03.59+00:00
AI answer
1 answer
MSPublisher
Can you please create a pathway for Publisher files to be converted to PDF (with editing capabilities), or Word or some other software or platform so that our old files can be converted. It is sad that this has gone POOF with no supporting pathway to…
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-09T20:23:18.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hayes, Darien G
0
Reputation points
answered
2026-10-09T20:24:51.8933333+00:00
AI answer
1 answer
How to stop continuous New Sign In Requests to my Microsoft account?
I am being inundated with New Sign In Requests to my Microsoft account. Day and night my phone is buzzing every 10 minutes or so. It has gotten to the point where it is disruptive. It is clear this is a scheme to fraudulently gain access to my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,845 questions
asked
2026-10-09T19:46:41.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeffW
25
Reputation points
answered
2026-10-09T19:47:00.1066667+00:00
AI answer
1 answer
Individual Artifact Signing verification stuck at Action Required after Verified ID HTTP 504
I am completing Public individual identity validation in Canada for Azure Artifact Signing. The signing account is in East US on a paid pay-as-you-go subscription. AU10TIX issued my Verified ID in Microsoft Authenticator. FaceCheck succeeded, but…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,819 questions
asked
2026-10-09T19:31:45.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 16%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Duc M Nguyen
0
Reputation points
answered
2026-10-09T19:32:02.8933333+00:00
AI answer
1 answer
STEM Education Support
Hello! If I am seeking out sponsorships to assist with STEM education support, where should I start? We have a great program and are looking for support and partnerships.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,776 questions
asked
2026-10-09T18:51:59.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 84%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
casey taber
0
Reputation points
answered
2026-10-09T18:55:23.8166667+00:00
AI answer
1 answer
Remote disk disconnected (Unplanned) VM state is unkown how to resolve this its more than 5 hrs now
Remote disk disconnected (Unplanned) VM state is unkown how to resolve this its more than 5 hrs now
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,441 questions
asked
2026-10-09T18:07:53.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thakur, Chandrakant
0
Reputation points
commented
2026-10-09T18:09:20.4433333+00:00
Thakur, Chandrakant
0
Reputation points
1 answer
Charged for something i didnt buy
Please call me .. i was charged 19.99 for 365 and I didnt buy it
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,816 questions
asked
2026-10-09T17:33:16.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 95%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
BRENT SKARKY
0
Reputation points
commented
2026-10-09T18:07:05.5966667+00:00
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Urgent: Unexpectedly Long Training Duration in Document Intelligence
We are currently training a customer extraction model in Azure Document Intelligence. The training process has been running for more than 24 hours, whereas similar model trainings typically complete within 4-6 hours. Additionally, we are unable to stop…
Azure Document Intelligence in Foundry Tools
Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,461 questions
asked
2026-10-09T13:06:31.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akash Shrivastava
0
Reputation points
edited the question
2026-10-09T17:48:43.03+00:00
Andreas Baumgarten
133K
Reputation points MVP
Volunteer Moderator
1 answer
How to delete devices I'm logged in. Or hackers have.....I
Where is the tool to see who is logged in on my account? Thanks!
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,845 questions
asked
2026-10-09T16:12:46.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 43%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC8%3C/text%3E%3C/svg%3E)
ChrisTSiempre-8937
0
Reputation points
edited the question
2026-10-09T16:54:21.97+00:00
Erland Sommarskog
137.7K
Reputation points MVP
Volunteer Moderator
1 answer
Hello community, I would like to ask how I can get a refund?
Hello Microsoft Support, I purchased Microsoft 365 Family for 260,000 VND on October 7, 2026. This is my first purchase on this Microsoft account. My subscription expired on October 8, 2026, and my account only shows the “Resubscribe” option. I cannot…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,816 questions
asked
2026-10-09T16:22:58.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELQ%3C/text%3E%3C/svg%3E)
Le Quan
0
Reputation points
answered
2026-10-09T16:23:19.8133333+00:00
AI answer
1 answer
Previously activated $200 Microsoft for Startups credits now showing account ineligible
I registered for Microsoft for Startups and activated $200 in Azure credits. The portal previously showed an expiry date of November 19, 2026, and my Azure usage during September was covered by these credits. The Microsoft for Startups page now displays:…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,899 questions
asked
2026-10-08T15:14:57.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Convy Technologies
0
Reputation points
commented
2026-10-09T15:05:35.0733333+00:00
Pushkar Choudhari
5
Reputation points
1 answer
computer is not communicating with my printer
computer not communicating with my printer My computer is not communicating with my printer. Therefore, I can't print. It just suddenly stopped working, I'm wondering if I have malware on my computer? Please help
Windows for home | Other | Devices and drivers
6,955 questions
asked
2026-08-19T16:58:04.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 63%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
mike abate
0
Reputation points
commented
2026-10-09T14:55:32.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Deloris Rosenberry
0
Reputation points
1 answer
Package validation error -Silent install check, Add/remove entry, Bundleware.
I have a WIX MSI. I get: Silent install check We could not identify if your app is installing silently. Entry in add or remove programs We could not identify the app name and the publisher name that your app has added in the add or remove…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,776 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 0%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)