5,531 questions
1 answer
wont let me donload a game
so this pc wont let me donload fortinite because it say you need to be 13 years old to donload any game but i am 13 years old
Windows for home | Windows 11 | Gaming
asked
2026-11-06T18:55:29.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
spinn is cutey
0
Reputation points
answered
2026-11-06T18:59:20.46+00:00
AI answer
0 answers
Microsoft Office 2024 product key
I need to transfer a Microsoft Office 2024 Professional Plus from one laptop to anther and I can not find the product key
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,560 questions
asked
2026-11-06T18:58:58.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sergiu Fatu
0
Reputation points
asked
2026-11-06T18:58:58.64+00:00
Sergiu Fatu
0
Reputation points
0 answers
Senders receiving error message: 550 5.7.1 Message lacks: SPF/DKIM/DMARC Auth Records
People have attempted to email my account and are given an error message - see screen shot below:
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,533 questions
asked
2026-11-06T18:58:58.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sonja Horn
0
Reputation points
asked
2026-11-06T18:58:58.2333333+00:00
Sonja Horn
0
Reputation points
0 answers
securityissue, emails not being received; dark web warning received; critical email replies not being accepted
Outlook security issue, critical sent emails not being received; replies are not coming through? dark web warning received; critical email replies not being accepted, no notice or notice on blocks...
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,275 questions
asked
2026-11-06T18:58:33.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
William Piotrowski
0
Reputation points
asked
2026-11-06T18:58:33.6566667+00:00
William Piotrowski
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Windows 11 Software-Related AltGr TR-Q Dead Key Bug
System Specifications, Version OS: Windows 11 Home Version: 26200.9550 What exactly is the problem? The Turkish keyboard layout (QWERTY, Turkish Q) is selected. However, when using the AltGr key—whether via the physical keyboard or the On-Screen…
Windows for home | Windows 11 | Input and language
2,065 questions
asked
2026-09-26T09:17:24.1966667+00:00
NPLGlitcherPatcher
370
Reputation points
accepted
2026-11-06T18:56:48.98+00:00
NPLGlitcherPatcher
370
Reputation points
0 answers
How to fix information lost added to Spreadsheet in microsoft excel?
I cannot find saved information added to my spreadsheets in Microsoft Excel on my MacBookA Air after 7/8/2025 to present date. I had gotten a message a week ago that I was out of memory and to close apps. Since then I have not been able to see the many…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,775 questions
asked
2026-11-06T18:53:09.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Judy Shemtob
0
Reputation points
asked
2026-11-06T18:53:09.7266667+00:00
Judy Shemtob
0
Reputation points
1 answer
Update your recovery method to keep signing in
I keep getting a pop up saying "update your recovery method to keep signing in"
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,592 questions
asked
2026-11-06T18:52:15.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rif Rafson
20
Reputation points
answered
2026-11-06T18:52:55.88+00:00
AI answer
1 answer
Meaning of AE, AE1, and AE2 suffixes in Office MAK key descriptions (VAMT)
Hello, When inspecting Office Volume License MAK keys in VAMT, I see different description strings depending on the product version: Office 2021 ProPlus: Office21ProPlus2021VL_MAK_AE Office 2024 ProPlus: Office24ProPlus2024VL_MAK_AE1 Office 2024…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,283 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
Listing hyperlinks to file in a OneDrive folder
I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,411 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
3 answers
Windows Audio Service Keeps Stopping with Error 0x80070005 (Access Denied) on Windows 11 26H2
I'm experiencing a serious audio issue on my Windows 11 PC, and I would appreciate your help. System Information: OS: Windows 11 Version 26H2 OS Build: 26300.9818 Recent update: KB5127936 (2026-10 Preview Update) Headset: HyperX Cloud III (wired USB-C…
Windows for home | Windows 11 | Performance and system failures
32,744 questions
asked
2026-11-04T23:55:55.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 75%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
อัยการ ส่งศิลป์วัฒน์
0
Reputation points
answered
2026-11-06T18:47:04.01+00:00
Ferdinand Nanalig
33,820
Reputation points
Independent Advisor
1 answer
Web-based Microsoft Planner - labels refuse to change when trying to rename them
Question: How do I reset the labels so they do not revert to the original names that I had selected for them? Issue Details: I edited and renamed the labels for my plan. I now want to rename them. I click on the "pencil" edit icon, delete…
Microsoft Teams | Microsoft Teams for business | Tasks | Other
Microsoft Teams | Microsoft Teams for business | Tasks | Other
Additional task-related features and issues within Microsoft Teams for business
413 questions
asked
2026-11-06T18:45:07.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lee, Dianne M. (DOC)
0
Reputation points
answered
2026-11-06T18:45:56.9633333+00:00
AI answer
1 answer
How to fix Microsoft Jigsaw after Windows 11 update 3 weeks ago
Since a Windows update 3 weeks ago, Jigsaw puzzle will not load a specific puzzle. The app itself loads as expected but when you select a specific puzzle (already under construction) the window turns black with a revolving circle and never proceeds. No…
Windows for home | Windows 11 | Windows update
15,780 questions
asked
2026-10-19T17:49:33.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
BA Byrne
0
Reputation points
commented
2026-11-06T18:45:39.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 93%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
wayne knott
0
Reputation points
1 answer
Why did MS destroy copilot?
It is beyond me how you can change copilot so drastically, disable all of its best aspects and features, just so we can talk to it in a slightly more conversational manner? it's awful. Many of us had a long detailed chat history that we go back to often…
Microsoft Copilot | Other
2,391 questions
asked
2024-10-10T08:16:41.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
No Chance Lance
0
Reputation points
answered
2026-11-06T18:45:34.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 39%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MamaBookworm
0
Reputation points
2 answers
I have moved from the UK to Italy and need to update my subscription currency
I have moved from the UK to Italy and need to update my subscription currency
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,728 questions
asked
2026-11-06T18:10:37.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
ALDO MAREUSE
0
Reputation points
answered
2026-11-06T18:45:10.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Locked out of account through suddenly unavailable PIN number.
So yesterday, I had chosen to install a quality update by Lenovo on my Slim 5i as I had already installed system updates on my laptop. Unlike my prior updates however, this one decided to suddenly decide that my PIN number doesn't want to work anymore…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2025-11-28T05:05:25.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 3%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Benjamin Davis
25
Reputation points
commented
2026-11-06T18:44:27.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 84%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
alessia parodi matos
0
Reputation points
1 answer
Authenticator app will not allow me to log in on my phone
I need to log into my work account on my phone. When I am prompted to sign in through the authenticator app, it tells me to approve the request in my authenticator app and use the provided number if need be. The odd part is this is all taking place in…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,818 questions
asked
2026-11-06T18:42:54.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 70%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brittany Moore
0
Reputation points
answered
2026-11-06T18:43:38.23+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
I cannot pin an email as the option is missing.
Hello, I had to ask for Microsoft's help today for my 365 account and BT email. I'm up and running now in classic Outlook. I do not see the 'pin' column even when sorting emails by date. I do not have a settings cogwheel on the right hand top of…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,087 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Copilot won't work in Microsoft Apps on Mac
Copilot won't work on office apps while using any apple product (Macbook, Mac mini, etc). It won't even work through the web browser. Licence is up to date and refreshed. Experiences are enabled. Privacy is correct etc. I'm signed into my private…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,211 questions
asked
2026-11-05T05:16:49.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 97%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Graeme Randall
0
Reputation points
edited a comment
2026-11-06T18:42:39.9933333+00:00
Graeme Randall
0
Reputation points
0 answers
Pay-As-You-Go sign-up fails at the final step after card and 3-D Secure succeed, and I can't open a support request without a subscription
Hello, I'm trying to add a Pay-As-You-Go subscription to my existing Azure account so I can create a free-tier (F0) Speech resource. The account signs in to the Azure portal and has its directory, but it has no subscription. What happens On 6 November…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,149 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Skype Credit
Hi, I have been trying to get my credit back that I have on my Skype account how do I go about getting this please?
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
448 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 32%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)