Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
1 answer
payment decline
I have two payment orders, but whenever I try to make the payment, it fails and displays the following error message: Processing payment “Your payment of ₹101.54 on 10/11/2026 could not be processed. Please try again or try again with a different payment…
Cost Management
asked
2026-10-11T11:43:05.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sandip
0
Reputation points
commented
2026-10-11T22:56:45.03+00:00
kagiyama yutaka
5,575
Reputation points
0 answers
Azure Database for PostgreSQL flexible server: Subscription Disabled Due to Security Review — Unable to Create Resources or Submit Support Request
Problem description I am experiencing an issue where my Azure subscription appears in a 'Warned' state and is disabled for security reasons. This restriction prevents me from creating new Azure Database for PostgreSQL flexible servers using Azure CLI,…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 26%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM8%3C/text%3E%3C/svg%3E)
0 answers
i got charged 3 times for a managed compute environment
i got charged 3 times (according to the invoice) for some managed compute envirinment/service, but i have no idea how that happened. I was exploring foundry, couldn't get anything to work and i left. Few days later i got charged for something i had no…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-11T18:50:01.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michał Duda
0
Reputation points
1 answer
How to re-enable my temporary disabled Azure subscription due to past due
I am having an issue with paying my past due which was delayed but my last successful payment was made on 6/14/2026. I am trying to make the payment from Azure portal but i am been told that "I can't pay this invoice in the portal. Please contact…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-11T14:09:56.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 56.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Chinonso F. Ojiakor
0
Reputation points
edited the question
2026-10-11T14:52:07.82+00:00
Andreas Baumgarten
133.1K
Reputation points MVP
Volunteer Moderator
0 answers
Refund for accidentally purchased Azure Developer support plan (unused, cancelled same day)
I accidentally purchased the prepaid Azure Developer support plan while signing up for pay-as-you-go on 2026-10-03. I never used it and cancelled it the same day. The portal billing support flow would not let me open a ticket. My emailed refund request…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 98%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Exact billable input token counting before Azure OpenAI Responses API request
We use Azure OpenAI gpt-5-mini, version 2025-08-07, SKU DataZoneStandard, area EUR, Sweden Central, via the Responses API with Structured Outputs. We need an authoritative answer for strict production cost control. Is there a Microsoft supported method…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
azure batch account cost
In azure batch account do we need to pay for the duration when node is in starting state(getting allocated)
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-11T10:37:52.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohit, Mohit
0
Reputation points
answered
2026-10-11T10:38:05.7166667+00:00
AI answer
1 answer
how to resolved a disable subscription on azure
I have a subscription that has been disabled due to insufficient funds on the card. After loading the card with sufficient funds, the payment is going through. I tried to reactivate the subscription, but still getting the same error. What is the way…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-11T09:44:23.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akeem Sanyaolu
0
Reputation points
answered
2026-10-11T09:44:58.89+00:00
AI answer
1 answer
How do I create an Azure account? Can one credit card pay for multiple accounts?
tôi có mượng dùng 1 thẻ credit để đăng ký tài khoản của azure: ******@gmail.com nhưng khi add thẻ thì báo thông tin tên không đúng, mong được hướng dẫn cụ thể Moderator edit: Translated message to English I borrowed 1 credit card to register an account…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-10T02:54:06.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 86%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
nguyen thien
0
Reputation points
commented
2026-10-11T09:19:13.91+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Why does Anthropic Claude cost reporting in Azure Cost Management not provide the same resource-level visibility as Azure OpenAI?
We are using Anthropic Claude models in Azure AI Foundry and analyzing usage and cost through the Azure Cost Management API and Cost Details API. For Azure OpenAI resources, billing data provides resource and meter information that can be used to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-08T19:22:32.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 56.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jaganathan L
10
Reputation points
commented
2026-10-11T00:39:49.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to contact support
Why is it so hard to contact support? I'm getting billed for an unknown tenant ID. When I log in with the email address the bill is going to I only see my "normal" tenant ID. If I specifically try to login to that tenant ID and select…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-10T17:23:53.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Matthew Findley
20
Reputation points
accepted
2026-10-10T17:35:57.5533333+00:00
Matthew Findley
20
Reputation points
1 answer
Cancelling a subscription I keep getting bills for but no longer have access to
I was using Azure, clicking around, and I did something to the users (no idea what) - I lost access to that subscription or workspace or something. I had a little app running (nothing important) but I lost access to the subscription and I can't shut it…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-10T17:20:48.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
James Reyes
0
Reputation points
answered
2026-10-10T17:21:00.6033333+00:00
AI answer
0 answers
AADSTS5000228: Access to newly created tenant is denied.
Hi. I wanted to activate P2 trial for my existing Azure account. However, following the process I believe Azure did not allow to activate the free trial on my existing account and created a new account (with ID ******@domain.onmicrosoft.com). After I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-07T14:20:27.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Eduard Buhali
0
Reputation points
commented
2026-10-10T16:56:33.7933333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
I am unable to reactivate my subscription
Hello, I am unable to reactivate my subscription nor make payment when I go to invoices its says all paid. Please help me to reactivate my subscription Thanks
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-08T16:39:07.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 3%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
balbarak
0
Reputation points
commented
2026-10-10T15:52:20.0033333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Azure subscription disabled — unable to pay locked invoice or create a support ticket
My Azure subscription is disabled. When I try to reactivate it, I’m asked to settle a past-due balance. The overdue invoice has Locked status. Clicking Pay now displays: “You can't pay this invoice in the portal. Please contact Azure Support for…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-09T12:49:46.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Name F
0
Reputation points
commented
2026-10-10T15:39:34.9966667+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
2 answers
I could see storage and networking charges, where i don't have any active resources in subscription. but rates are high
I have not used my subscription or the resources in the subscription for past 2 months, neither networking nor storage, but i was charged Rs 547.. This is unbelievable. none of my services are active but still i could see high charges. can you explain…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-10T05:17:59.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 44%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vaisshnavaramya BS
0
Reputation points
answered
2026-10-10T15:16:45.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 24%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
Walker Pollitt
400
Reputation points
0 answers
I am unable to reactivate my subscription.
subscription 'egrowe' is disabled. When I try to 'Reactivate' it, it takes me to 'Settle Balance' page. That page says 'You dont have any outstanding charges for ...' Help me reactivate my subscription.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-03T08:18:42.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kumar Thirumalaiah
0
Reputation points
commented
2026-10-10T09:21:15.2+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Azure AI Foundry no longer shows cached tokens for DeepSeek-V4.1-Flash (Global Standard)
I'm using DeepSeek-V4.1-Flash deployed via Microsoft Azure AI Foundry (Global Standard, model version 2026-09-10). Until about two days ago, Azure Foundry's Monitor showed cached-token usage for this deployment, similar to my other model, GPT-6-Luna.…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-10T03:37:19.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ruslan Makarov
0
Reputation points
asked
2026-10-10T03:37:19.91+00:00
Ruslan Makarov
0
Reputation points
1 answer
Key Vault HSM service cancellation is still generated
At that time, I wanted to use the “key vault”. I inadvertently chose the key vault HSM service and deleted it immediately, but we didn't know that it had a soft deletion, and we didn't use this service. The first time I used it, I really didn't…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-09T10:45:48.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
songjiawen
0
Reputation points
commented
2026-10-10T02:21:54.77+00:00
songjiawen
0
Reputation points
1 answer
Unable to Create Azure Billing Support Ticket – Accidental CNY 1,011.48 Charge
Hello Microsoft Azure Support Team, I need urgent assistance with an accidental Azure Cosmos DB charge of CNY 1,011.48. I unintentionally created a Cosmos DB resource, which generated unexpected charges despite no observed business usage. Invoice:…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
asked
2026-10-09T10:04:07.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 89%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
paper deep
0
Reputation points
commented
2026-10-09T14:38:22.4866667+00:00
paper deep
0
Reputation points