10,224 questions
10,224 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
5 answers
Can’t log in with pin after changing password
I can’t log in on my desktop using my pin. And it won’t give me a chance to use my password. I thought I was being hacked and changed my PW but not the pin.
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-10-03T23:07:24.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christine Marchell
0
Reputation points
answered
2026-10-07T11:49:25.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.5K
Reputation points
Independent Advisor
1 answer
Xbox account sign out and sign in issue
Hello, I try to sign out of my Xbox app on pc, I press the sign out option underneath my PFP and it says for a very short period of time "sign in" or "browse in app". After, I don't press anything and it just automatically reboots me…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-04T19:08:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Adam Watson
0
Reputation points
commented
2026-10-07T11:18:53.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
28,915
Reputation points Microsoft External Staff
Moderator
3 answers
Issues with "alias titles in Microsoft account". Inability complete software download. See below.
You said: I have been attempting to enter her microsoft account but it is incorrectly titled Copilot said: That may be the breakthrough. When you say: "I have been attempting to enter her Microsoft account but it is incorrectly…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-07T00:18:21.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 59%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Teresa Slagle
0
Reputation points
edited the question
2026-10-07T11:12:46.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,775
Reputation points Microsoft External Staff
Moderator
1 answer
wanting my pc to have my hotmail account on it but get a whoops something went wrong
I am trying to get my microsoft account on my PC and it wont let me. I get this Correlation Id: [Moderator note: PII removed] Timestamp: [Moderator note: PII removed] Please help so I can use my account on my PC. Thank you
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-07T05:05:40.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 57.99999999999999%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kevin Kirsch
0
Reputation points
answered
2026-10-07T09:33:11.0666667+00:00
Lychee-Ng
28,915
Reputation points Microsoft External Staff
Moderator
1 answer
for some reason I can't log on to my Microsoft account
for some reason I can't log on to my Microsoft account help
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-09-30T21:43:37.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 63%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Giovanni Jermy
0
Reputation points
commented
2026-10-07T06:48:25.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,430
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to sign in into my Microsoft account which is hacked.
I have another microsoft account which I used to sign in with the gmail : ******@gmail.com, but recently it just says that the account doesnt exist and also when i try to make a new account with the same address it says account exists. I still have my…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-07T06:13:51.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 62%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Malhar Kharote
0
Reputation points
edited the question
2026-10-07T06:39:08.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,730
Reputation points
Volunteer Moderator
2 answers
cannot sign into a new laptop with microsoft account
New laptop cannot sign in with my Microsoft account
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-02-17T22:52:24.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOH%3C/text%3E%3C/svg%3E)
OLD HIPPIE
5
Reputation points
commented
2026-10-07T06:18:37.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
gary b
0
Reputation points
1 answer
Como puedo quitar la cuenta principal de mi laptop si no tengo la contraseña de la cuenta?
Hace un tiempo atras la exdueña de esta laptop ya no la necesita asi que me la dio pero no recuerda su contraseña para poder ingresar a su cuenta, asi que necesito retirarla
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-07T03:57:18.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Ricardo Gutiérrez Cardoso
0
Reputation points
answered
2026-10-07T04:30:33.8833333+00:00
Francisco Montilla
30,725
Reputation points
Independent Advisor
2 answers
Windows PIN Error and Unable to Access BIOS or Boot Menu. Please HELP
I’m having a Windows login and boot problem with my CyberPowerPC desktop with a GeForce graphics card, and the computer has been stuck in this state for over 3 months. The problem started when Windows showed the message “Something happened and your PIN…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T01:00:10.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
GodIsKing
0
Reputation points
commented
2026-10-07T01:51:20.81+00:00
Jeronimo Fuerte
46,740
Reputation points
Independent Advisor
1 answer
Are there other ways to boot into Windows 11 Safe Mode? Are there other ways to sign in to my PC?
I tried the two methods suggested for accessing Windows RE / Safe Mode, the first being holding Shift while restarting, and the second being force shutting down multiple times during turning the computer on. I even tried force shutting down 6 time, not…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T01:11:10.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mikmeister
0
Reputation points
commented
2026-10-07T01:45:46.2033333+00:00
Jeronimo Fuerte
46,740
Reputation points
Independent Advisor
1 answer
My microsoft account is not being recognised
I tried launching my mine craft which i have bought, but prism launcher said that i need to sign in again i go to sign in and under the place where u put your email it says "We couldn't find an account with that username. Try another, or get a new…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T10:42:01.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 17%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
mars dude4
0
Reputation points
answered
2026-10-07T00:54:31.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
13,360
Reputation points Microsoft External Staff
Moderator
1 answer
"Microsoft Account doesn't exist" when it does
My account does exist, it's not locked, nothing is said that it's locked, I cannot recover the account because it's insistent that it doesn't exist, yet if I try and create another account with the same email, suddenly it does exist so I can't. I do not…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T23:16:12.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
frostedpath
0
Reputation points
commented
2026-10-06T23:29:49.97+00:00
frostedpath
0
Reputation points
2 answers
Microsoft account hacked and hacker has changed mail and access key, makes it impossible to even ask to get my account back.
Hello, as seen in the title i was hacked the 4th October 2026. I don't exactly know how the hacker got access to my microsoft account without the password or my access key but he did. The 5th October I immediatly realized something was wrong because of a…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-05T22:25:19.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Voidment
20
Reputation points
commented
2026-10-06T23:23:41.3533333+00:00
Jeronimo Fuerte
46,740
Reputation points
Independent Advisor
2 answers
cannot add email alias to microsoft account
keep getting account is in invalid format or account already exists. I created the account previously.
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T21:22:59.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mike Koepke
0
Reputation points
answered
2026-10-06T21:56:01.8433333+00:00
EmilyS726
271.2K
Reputation points
Independent Advisor
1 answer
an illegal state change was requested
a few months ago i unfortunately got infected with a trojan virus. my pc is now clean i had someone do it for me. i changed my email linked to my microsoft account to a new one that isnt compromised which has lead me to lose access to Minecraft which ive…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T19:07:12.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Madison Curtis
0
Reputation points
commented
2026-10-06T19:19:08.8933333+00:00
Madison Curtis
0
Reputation points
1 answer
New Refreshed Computer - Cannot connect to Microsoft Account
My computer was attacked by Ransomware. My computer service people had to refresh my Windows 11 Pro. I lost all my Microsoft applications because of this. I have been trying 5 days to get to my Account. I have the user ID but not the password. I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 76%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Locked out of my account
Alright, I have had my microsoft account (not this one) for maybe 7 years and now for some unforseen reason, microsoft is telling me im a bot, I did their **** verification test and I am still locked out.
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-10-06T14:40:34.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mathis Piché
0
Reputation points
answered
2026-10-06T15:02:49.13+00:00
Bulldog
4,765
Reputation points
2 answers
Unlock Windows session very long while debugging
I've already reported this issue on the Visual Studio Developer Community in 2024, but it seems that nothing has been done about it yet. Maybe I'll have better luck here. Almost two and a half years later, the issue is still present and remains very…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
I am signed out of all accounts whenever Windows restarts after an update.
I have Windows 11 Pro Version 10.0.26200 Build 26200 I sign in to this PC with my Microsoft account. I sign in to no less than 4 PCs with this same account. Only this one machine has the following issue. Whenever there is a Windows update that restarts…
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2025-10-30T17:33:37.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matt Tyree
0
Reputation points
commented
2026-10-06T10:47:06.2566667+00:00
Matt Tyree
0
Reputation points
5 answers
Why is my Windows Hello fingerprint function 'unavailable'?
I have Windows Hello but haven't added a fingerprint function because I can't. It says 'this option is currently unavailable' because
Windows for home | Windows 11 | Accounts, profiles, and login
10,224 questions
asked
2026-01-27T12:39:23.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 19%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Leann the Swiftie Park
5
Reputation points
edited an answer
2026-10-06T10:39:16.27+00:00
TiSKE TiSKE
0
Reputation points