Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to complete sign-in process
We are locked out of our Microsoft 365 tenant. We have only one Global Administrator. The administrator's password works, but MFA approval notifications are not being received after Microsoft Authenticator was reinstalled. We need tenant ownership…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Sql Express install failure
Getting SQL express 2022 install failure: azure extension - turned off Features: PolyBase off all others on (including localdb sharing) only windows authentication on Error: TITLE: Microsoft SQL Server 2022 Setup The following error has occurred: The…
SQL Server | Other
Additional SQL Server features and topics not covered by specific categories
AI answer
chat with an agent
My account was hacked and I cant get into it. Sometimes it says the account doesnt exsist and other times it says it does but the recovery email isnt mine.
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
AI answer
Hotmail is blocking emails we are sending via gmail to members of our organization who use hotmail
Our organization is a small nonprofit using Gmail, with various email accounts under the same domain name. When we send emails to members of our organization who use Hotmail or MSN as their email provider, we receive a message that the email has been…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
FIPS 140-3
When will we get FIPS 140-3 for current windows 11 releases?
Windows for home | Windows 11 | Security and privacy
AI answer
Many years ago I had an Outlook account. Am I permitted to use Outlook again?
I do not want to access any old emails. I simply want to begin to use Outlook again, with Mac ios. It was easier to use than any email program I have used since then. I want to continue to use the email address I have been using ever since that time.
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
AI answer
How to fix LiveKernelEvent errors
I keep getting errors and when I look at Event Viewer it's just a bunch of the following errors: EventName: LiveKernelEvent Response: Not available CabId: 0 P1: 1b8 P2: aaaaaaaaaaaaaaaa P3: aaaaaaaaaaaaaaaa P4: aaaaaaaaaaaaaaaa P5: aaaaaaaaaaaaaaaa P6:…
Windows for home | Windows 11 | Performance and system failures
AI answer
USB microphone is detected my windows 11, but it is not picking up any audio whatsoever.
My Razer Siren Mini (plug-and-play USB mic) is being recognized by windows 11, but it picks up absolutely zero audio. The Microphone works perfectly fine as I tested it on a remote laptop, and I booted my main PC into an Ubuntu Live USB, and the mic…
Windows for home | Windows 11 | Devices and drivers
AI answer
Artifact Signing: Certificate profiles blade fails to load ("An error occurred while loading the certificate profiles")
In our Artifact Signing account (East US, Basic tier), Objects > Certificate profiles always shows "An error occurred while loading the certificate profiles." It fails the same way in Edge, Chrome and a third browser, after sign-out/sign-in…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Phone number
how to do contact customer support, what is the phone number?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Can't reinstall pdfX
Hi, On 31st DECEMBER 2022, I purchased Microsoft Store - Adobe PDFx - Editor & Reader and paid the amount of €49.99. The invoice number edited by Microsoft Store is 6380812671843080755 The invoice doesn't show any product key number and now Adobe is…
Windows for home | Windows 11 | Microsoft Store
AI answer
I want to cancel that purchase don't want to use my visa card.
I want to cancel that purchase, don't want to use my visa card.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Feature Request: Display Newest Responses First in Microsoft Forms – Individual Results
Dear Microsoft Forms Support Team, I am a Microsoft Forms user, and I would like to request an important improvement to the Individual Results feature. Currently, when I open Responses → Check Individual Results, submissions are displayed from oldest to…
Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
AI answer
Azure App Service Certificate sync fails with BadRequest, and Support Request page is blank
am the Owner of an active Azure Sponsorship subscription. My App Service Certificate has been renewed and domain verification completed successfully. The renewed certificate shows an expiration date of May 20, 2027, but the linked private certificate…
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
AI answer
Authenticator push notifications that aren’t me
I keep getting pushed notifications from the Authenticator app they’re always fromdifferent states someone’s trying to get into my email. I always deny the request. I don’t know what to do. I’ve changed my password multiple times is there anything else I…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Why won't my free introductory credits load?
I can find no information on this. I was supposed to receive 200 credits upon signing up. Now it says they can't load.
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Inquiry: Azure Artifact Signing Public Trust support for South Korean organizations (as of November 2, 2026)
Hello, We are evaluating Azure Artifact Signing for Public Trust code signing of our Windows installer. Our company is a legal entity registered in the Republic of Korea (South Korea). Could you please confirm whether, as of today (November 2, 2026),…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Microsoft word subscription
I have a current Microsoft 365 subscription but I am unable to use Microsoft word on my Mac. I have installed the newer version but it is still not working
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Artifact Signing: reopen document upload on existing In Progress organization review and confirm ETA
Hello Microsoft Artifact Signing team, Our existing Public organization identity validation is In Progress. We completed the representative identity verification and submitted the requested company and domain documents on October 26, 2026. We discovered…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
how do I turn on blue tooth in windows 11 security
I can't turn on my Bluetooth setting in windows 11 security. copilot can't turn it on either.